Rated 4.1 out of 5 by 38
Rated 1.0 out of 5.0 by ToddinHawaii Beautiful, but problematic
We have owned this facet for 2 years now.
-We had problems with getting it to give us hot water, instead of luke warm (by removing the red plastic safety stop)
-We had problems with the shower pull up handle not staying up during lower water pressure.
-I've notice corrosion on the shower head and faucet after only 2 years
-The shower pull snapped off and we cannot use the shower anymore.
Now we do have slightly saline water, so I expect corrosion might be a bit excellerated from normal water... but still, after 2 years I should not be having major problems with my shower facet.
I cannot recommend this brand.
October 18, 2009
Rated 3.0 out of 5.0 by PBPod Broken Handle Problem
After reading the first two pages of these reviews I noticed that several people have experienced the same problem the not being able to use the handle to turn on the water or regulate the temp. I called the Home Depot Help line @ 877-527-0313 and gave them the SKU of 574583.
They are sending me a replacement for the faulty mixing valve at no charges. I am told to expect delivery by USPS in three to ten days.
So this is a mixed review. Three stars on the faucet because it has a design flaw that makes it unreliable in the long term. However, I am giving Home Depot five stars for customer service.
September 11, 2012
Rated 5.0 out of 5.0 by Dave Really nice looking, good value, works great.
This review is actually on the one that I have not completed the installation. It is the second one I have purchased. The first one went in our guest bath and we like it so much we decided to put it in our master bath now that we are finally remodeling it. Assuming it goes as well as the first and there is no reason not to expect that, we will be very happy with the look and install. One note that I could not find any info on in the documentation is that there is a hot water limiter built into the mixing valve. I called and spoke to the representative and all you have to do to get full hot water is to remove the red limiter ring on the mixing valve. Works great, very happy.
July 31, 2012
Rated 1.0 out of 5.0 by Brett100 Cheap handle assembly
I like the look and trusted the Home Depot house brand. The handle assembly broke after 1 and 1/2 years. The plastic seat to the handle came apart. It was difficult to track down the manufacturer of that model. Apparently there are numerous manufacturers that sell under the Pegasus brand. I have been unable to get parts. The model is no longer in stores, only on line. Looks like I have to buy a whole new faucet set to get the handle. Would avoid Pegasus brand like the plague; there is no support.
March 3, 2011
Rated 5.0 out of 5.0 by Juli beautiful bamboo design
I love these fixtures! They work great, and look beautiful in my new shower!
May 23, 2012
Rated 5.0 out of 5.0 by fochef very nice tub faucet
i have always wanted a waterfall faucet in my tub and came across this and it was one of the easiest faucets i have ever put in and the quality is great with the ceramic washers which help a lot here with the hard water we have great price and spite what other reviews have said i have had no problems with this as of yet and it's been installed for a little over a month now. the only thing i regret is that i should have bought the matching sink faucet.
May 30, 2015
Rated 4.0 out of 5.0 by Ronaldmcdonald Very pleased with products
This was for our Spare bathroom remodel. Tuned out great. Product on sale and less that half the cost of other similar products
May 12, 2015
Rated 1.0 out of 5.0 by KeeKee Cheap Product
After having this set for 2 yrs the handle on the shower broke, erosion on both sink faucet and tub water dispenser.
January 28, 2015