0650053008395

Pegasus

Model 78PW557LFEX

Internet #203810526

Store SO SKU #1000401184

Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel

$501.85 /each

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Product Overview

The attractive design of this Pegasus Pullout Kitchen Faucet with spring spout will add style to any kitchen and will remain in style for years to come. The pullout functionality makes prep work and washing dishes a breeze. Pegasus 78PW557EX Marilyn Single Handle Pullout Kitchen Faucet with Soap Dispenser in Brushed Nickel.

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8 Questions9 Answers

Customer Questions & Answers

Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel

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This question is from Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
 
2 answers

Hi I have the Pegasus commercial handle faucet and the sprayed is broken,i have called the customer service # & they never answer dont return you call

This question is from Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
Asked by
Santa Clarita CA
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October 31, 2013
Model # 78PW557LFEX
Marlyn single handle Faucett
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Answers (2)

Asked by
Madison Heights, Michigan
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Home Improvement Profile: DIYer
March 23, 2015
Answer: 
I found this number 888-328-2383 for Pegasus Faucets. This particular model was made in Italy so I was directed to this other number 866-863-9931. I found the help I needed at the second number.
Company Address:
2455 Paces Ferry Road, Atlanta, GA 30339-4024
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Asked by
Home Depot Customer Care
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November 1, 2013
Answer: 
Hi, LuLu.
I'm so sorry for the lack of assistance & follow up on this. I'm not sure which line you are calling, because our Pegasus team is here in the HD corporate office & can be reached at 800-466-3337 if that is not the team you've been reaching out to. The other line you may have been calling is the manufacturer, Paini, at 866-863-1500.
Paini is the location that will place the order for the parts &
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Hi, LuLu.
I'm so sorry for the lack of assistance & follow up on this. I'm not sure which line you are calling, because our Pegasus team is here in the HD corporate office & can be reached at 800-466-3337 if that is not the team you've been reaching out to. The other line you may have been calling is the manufacturer, Paini, at 866-863-1500.
Paini is the location that will place the order for the parts & ship them out to you, but if that is the team that isn't following up with you, please just give us a call at the first number so we can get this ordered for you today.
Thank you very much!
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This question is from Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
 
1 answer

I need a sprayer head

This question is from Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
Asked by
California
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April 15, 2016
I need a sprayer head mine no longer works. The aerator no longer sprays and the leaver on the sprayer sticks in one position. Where I call and call in my life time warranty. I love this faucet.
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Answer (1)

June 6, 2016
Answer: 
Hello Nancy and thank you for your recent inquiry with The Home Depot. I believe it would be best to reach out to the manufacturer for assistance. The manufacturer is Paini Facucets and their customer service department can be reached at 1866-668-6690. Please contact us with any additional questions at 800-430-3376. Thank you for shopping Home Depot
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This question is from Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
 
1 answer

Why don't you ever answer the questions? I need parts, many others have also asked where to find parts. WHY DONT YOU ANSWER?!

This question is from Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
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April 3, 2016
Pegasus 78PW557LFEX Marilyn Pegasus Single Handle Kitchen Faucet
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Answer (1)

May 31, 2016
Answer: 
Thank you for your recent inquiry with The Home Depot. Unfortunately some parts are not sold as a separate item at homedepot.com. However, it might be available through the manufacturer, Pegasus at 877-527-0313 option 2, please have your Model# 78PW557LFEX ready. We do carry some parts you can view here:
http://www.homedepot.com/b/Plumbing-Plumbing-Parts-Repair-Faucet-Parts-Repair/N-5yc1vZc6a9
We
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Thank you for your recent inquiry with The Home Depot. Unfortunately some parts are not sold as a separate item at homedepot.com. However, it might be available through the manufacturer, Pegasus at 877-527-0313 option 2, please have your Model# 78PW557LFEX ready. We do carry some parts you can view here:
http://www.homedepot.com/b/Plumbing-Plumbing-Parts-Repair-Faucet-Parts-Repair/N-5yc1vZc6a9
We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
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This question is from Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
 
1 answer

Mine broke Is there a place where I can order parts? I would just buy a new one but none available??

This question is from Marilyn Commercial Single-Handle Pull-Down Kitchen Faucet with Soap Dispenser in Brushed Nickel
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Tampa, FL
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July 8, 2014
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Answer (1)

July 20, 2014
Answer: 
Thank you for your recent inquiry with The Home Depot. I believe it would be best to reach out to the manufacturer for assistance. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376.
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Customer Reviews

Rated 4.0 out of 5 by 5 reviewers.
Rated 5.0 out of 5.0 by Faucet I love everything about it except that the head is heavy, but after looking at many other faucets and realizing that the heads are made of plastic (coated in paint) and not stainless steel, I decided to go with this one. It works great! I had a more expensive one that was similar in my previous house and the paint does come off the head after long time use. This one should last for a long time! Buy it! January 29, 2015
Rated 2.0 out of 5.0 by Love the looks Looks good does not perform and can not find parts! January 19, 2015
Rated 5.0 out of 5.0 by Heavy duty, quality faucet! You can't beat this faucet for the money. It is very heavy and solid construction and looks fantastic in our kitchen. The only complaint was the soap dispenser didn't work. I called Home Depot and they quick replaced and told me to cut the soap 50/50 with water as it's an Italian made product and soap there much thinner. The spray feature is nice and even the plumber who installed it was impressed and thought it would have cost much more. I couldn't be happier, it's great to find a bargain like this! February 4, 2014
Rated 3.0 out of 5.0 by Very good looking, high maintenance faucet This faucet was installed by the previous homeowners, so I inherited it (about 5 years ago). I had previously attributed all problems to a poor installation job, but its design, although very cool looking, is high maintenance. (See problems and fixes below) It looks very fancy and impressive. And it still looks good, after 5 to 8 years. My wife liked it. It is heavy and feels pretty sturdy, except at the connections, where small screws don't hold well. (So, I have been using Loctite to fix it.) It is hard to clean because of the complex head design and spring at the top holding up the head, so I have adapted to almost never using the handle sprayer function, so don't buy this one, if you need that. And I just don't clean the spring part on the inside; you just cannot get to it. Problems and Fixes to date, 1) Medium strength Loctite on handle, because it kept becoming loose 2) Medium Loctite on the switch lever screw (switches between full stream and spray nozzles), because it stopped releasing the spray mode, after depressing lever. 3) And what I have tried to fix in the past and was looking for parts, just now, is rubber seal washer to fix the drip at the tiny set screw, that holds up the entire faucet, when the faucet is turned on. 4) Also, I have had the head of the faucet become loose, causing water to spray out, where it is held in the cradle of the stand. November 11, 2014
Rated 5.0 out of 5.0 by a great looking faucet We wanted a great looking faucet that would really stand out and make a statement. This one does and it actually works too. September 24, 2014
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