Rated 3.9 out of 5 by 28
Rated 4.0 out of 5.0 by JC Looks awesome BUT dissapointed with the few bad ones
Really easy to put together, feels nice, and looks great! I would definitely give it 5 stars BUT I have about 15 planks from different boxes ,so far, that are either broken or chipped. So far the defective planks have been found in the middle of the box, so I highly doubt it was shipping that mishandled the shipment.
October 4, 2016
Rated 3.0 out of 5.0 by KH127 Pergo flooring
My floor has only been down for 10 months and i have a scratch and a deep nick in it. I feel with going with the 12 mm thickness that it should have better durability. you keep a floor a long time and I'm not happy that i have to live with floors that should be looking perfect. I worry about them lasting over time. Not a happy customer.
July 2, 2016
Rated 2.0 out of 5.0 by Unhappy Not the quality we expected from pergo.
The laminate chipped within a couple weeks, which has never happened with the older laminate we have. It was also much more difficult to install than the other pergo xp we bought. Would not buy this again.
July 1, 2016
Rated 3.0 out of 5.0 by Jon It's ok
Scratches pretty easily, chips easy on installation. Looks good when installed but not the easiest to install.
June 24, 2016
Rated 3.0 out of 5.0 by Melismith Beautiful but difficult installation
They look gorgeous now that they're installed but I would not recommend this product for a first DIY laminate install. If I had known how difficult it was going to be we would have paid for it to be installed
April 19, 2016
Rated 4.0 out of 5.0 by Trimmers2 Don't Expect it to install like the You Tube Video shows.
So far I have installed 3 Pallets of the 12MM XP Coffee Handscraped Hickory. We love it! having a 90lbs black lab proves the durability, no scratched no chips. I’ve even dropped a few tools on it without issue. The extra thick material with the attached underlayment has a genuine wood sound, feel, and appearance. You do have to inspect every panel for defects, out of all the flooring maybe had issues with 6 pieces with manufacturing blemishes. (Still can be used as a starter or finisher with the blemish cut out)
My Biggest issue is with installation. If you watch the Pergo Videos there is this lady that has zero issues getting the panels to lock, this is not the case by a loooong shot. After letting the Product acclimate to the room at 67 degrees, I went to install the product. Instructions have you measure the room’s width divide by the product width and the difference need to split on both ends to have uniform installation, this was the easy part. Next row needs to be staggered and lock in, this is where I have a problem, it would not lock but just rock back and forth and not engage. After talking to a few co-workers out of frustration I was told to take a scrap piece with a tongue, and screw on a 2x4. This would provide a surface to hammer, not damage the flooring and force the tongue and slot to engage. IT WORKED! I was able to lock in the ends and hammer the pieces in with a dead blow hammer. Sometimes the side to side lock had problem engaging and this would be overcome with a pull bar, couple of smacks and it would lock.
A couple of reviews on here address chipping. The only time I had issues with chipping is when cutting the product. I use a skill 3600 floor saw and a 40 tooth blade. (40 tooth being specified by pergo). Pergo is some hard stuff; cutting requires patents and going slow for a clean cut otherwise chipping may occur, usually not a problem because the baseboard will hide it. Only other issue I had was grabbing the produce by the slot straddling the product with my hand my thumb would chip the slot. This was usually a small section and not a problem when installed.
Only other observation I have is when the product is locked in, there is a 0 percent chance of taking it apart without tearing the slot. I have firsthand experience when I noticed a board 2 rows back had a blemish, unfortunately as careful has you can be the slots will rip, and the board now has only a good tongue left. (used to finish a row).
March 2, 2015
Rated 2.0 out of 5.0 by Jeff Looks good but not very durable
Had this installed during a kitchen remodel. Previous homeowner installed Pergo and it held up very well in the 15 years I've been in the home so I decided to go with Pergo to save some money over hardwood. I'll give this a 4 for looks but a 1 for durability. I will admit that my contractors' carelessness has contributed to this, but the floor nicks and scratches easily. So far I've been able to conceal much of the damage with a Minwax pencil but I'm concerned about the long term durability. Be careful moving appliances on this flooring.
I can't comment on the ease of installation as I was not the installer.
January 2, 2016
Rated 5.0 out of 5.0 by DIY Good product and easily assembled
My wife researched laminated flooring before making this purchase. Pergo is not the cheapest but it has a good reputation and you get what you pay for. We did this project ourselves with out any major problems. My only problem with this particular product is that the tongue and groove panels are very easily broke during the assembly process and that the underside is made of pressed hardboard. The reason for purchasing the Pergo brand over the cheaper brand was because we have a large dog and we only wanted to do this project one time.
October 20, 2015