Rated 4.8 out of 5 by 40
Rated 1.0 out of 5.0 by PergoRegretter Don't cry on it!
Buyer beware of the Pergo laminate floor systems. My wife and bought this to cover 700 square feet of living room and dining room space. It was sold as having a lifetime residential warranty and a limited commercial warranty, so we figured it should be hearty enough for our two rooms. We proceeded to have the flooring professionally installed by the store contractors. We had the floor installed for a month when we went out to do some yard work one day for about an hour and when we came back in we noticed that one of our dogs had made a wet accident on the floor(Jack Russell size mess, not Great Dane size mess). We immediately cleaned it up, but it was too late. After only an hour of the Pergo being wet, the seam had lifted so bad that it was immediately noticeable. We contacted the store and we were given a “too bad, so sad” response and told that neither the store, nor Pergo would stand behind the product for this type of damage. This type of damage? It’s flooring that got wet for an hour. That’s not neglectful damage; it’s called an element of daily use. Well, a couple more accidents happened over the next several months while we fell asleep on the couch watching television (again only an hour or so passed) with the same type of damage after the mess was cleaned up. So now our dogs live in doggy jails throughout the house constructed of gates that we now have to mitigate, segregated from these two rooms so that no more damage occurs. This was obviously a known problem, because now Pergo has come out with a new line called Pergo Outlast with Spill Protect 24 which is supposed to safeguard against spills for up to 24 hours. Take the credibility of that new pledge as you will in relation to the line that we purchased was stated to have a lifetime residential warranty. The one positive thing that I can say about this product is that it has held up to the claw traffic of our dogs very well and also general foot traffic. But in general, this is a very unsatisfied customer and I would not recommend that anyone purchase this product.
September 2, 2016
Rated 5.0 out of 5.0 by Donna delC We are very happy with our choice
We install this laminate all through our kitchen, dining room, great room and hallway leading to master bedroom. We were thrilled with the transformation. It is easy to install and easy to keep clean. I use swifter to pick up the dust then wet swifter about once a week or so. I have 3 chihuahuas and am care taker for my two elderly parents. All 6 are pretty messy yet clear up is a breeze. Only issue is a bit of warping next to slider where rain came in and we did not find it till next morning. Water will sink down in the seams if you leave it for any length of time.
August 16, 2016
Rated 5.0 out of 5.0 by MelGarCel Like the Real Thing!
I have had Pergo XP Highland Hickory installed in the entire first floor of my house (5 rooms). It is beautiful and wears extremely well. I was spoiled with beautiful oak floors in an old house I lived in for 15 years and thought I was going to be disappointed but this is a great alternative and much better for dogs and kids. Comes highly recommended. I would, however, recommend that people buy the sample piece to take home and compare colors because the planks look lighter on screen and in the store than they do in your home. Check out a couple of samples before you order. Also, if you are looking for a high gloss finish, this is not the floor for you. I personally like the matte look but know that some people prefer high gloss.
April 10, 2013
Rated 4.0 out of 5.0 by DIYVin Durable and great color
So far I did my bedroom and closet. Next I am doing the upstairs hallway, and then three other rooms. It is pretty easy to put together, seems very durable, and it looks great. I only wish that there was more variety in the patterns. I ended up with many planks of the same pattern, and only one or two planks of the more rare patterns. I stacked all the planks according to the pattern they had before I started, and was able to spread out the common ones pretty well. I also used some of the common ones as the end pieces that I had to cut. I also like that they have the padding already attached to the underside, so I didn't have to buy a roll of it (saving a step and making it more worth the price).
December 18, 2014
Rated 4.0 out of 5.0 by ecsoehng Great flooring but you need to check carefully before installing.
I have had this flooring for about 2 years. I love the laminate and I love the color. What I don't love is the poor quality control. We had to initially return several cases because corners were warped up at the ends and now some of the corners that were installed that had only a slight warp are wearing at those corners. One other room was done about a year ago and that room does not have the warped end problem at all, it looks great! All was professionally installed. Be sure you check the boxes when you get them and return any with even the slightest warp at the ends. I do love this floor though. We needed a floor that would work with my son's wheelchair and heavy transfer equipment and this floor is holding up nicely.
December 18, 2014
Rated 5.0 out of 5.0 by Cindy in NC Love my Pergo floor!
We did two rooms 6 years ago and finally completed our living room and dining room last month. I absolutely love the look of my new flooring and the durability. The floors that were installed 6 years ago look just as good as the ones that were just installed. We have two small grandchild who visit often and I love to entertain. The best part is that the installation was so easy! My husband and son-in-law did all the work with no previous laminate floor installation experience. I am very happy with the results of the Pergo XP product!
December 19, 2014
Rated 5.0 out of 5.0 by JodiB Looks great! Easy to install!
We bought this flooring for our kitchen, living room, dining room and new master closet. My husband said it was super easy to install, far easier than he thought it would be. It looks beautiful! We love the toughness of it, neither of our two German Shorthair dogs have scratched it at all, even though they run and skid on it every day! We are now going to get more to do the entire house!
December 18, 2014
Rated 5.0 out of 5.0 by Designer Love Texture
I installed this in out Kitchen, Entryway, and Dining Room about 1 year ago and we love the look! Durability is great. We have a medium size dog and 2 small children. It holds up! I am a professional interior designer and used this in my home. I have many options to choose from and after research decided to go with this and am so glad I did. I even installed it myself!
January 7, 2015