Rated 4.1 out of 5 by 44
Rated 1.0 out of 5.0 by RAD Difficult install; damages easily. Hope it holds up!
We chose this flooring because of the durability factor; we have 3 boys and 2 dogs and our living room and kitchen see ALOT of traffic. The floor itself looks beautiful. The thickness and quality of this product compared to the laminate floor we were replacing in my kitchen and living room was amazing. What is not so amazing is the tongue and groove locking system on this floor. If you tap the piece into place too hard, the locking system is immediately damaged and your piece of flooring is ruined/unusable. (That is what causes the uneven joints, spacing, etc., that you see in other reviews.) My husband was getting very frustrated through the installation because he though we must be doing something wrong when pieces were not locking, had gaps/spaces,etc.; but once we figured out that it was caused by damage to the locking mechanism, (from just tapping into place) we were able to fix the problem and realized we had to work at a much slower and gentler pace to try and keep pieces from getting damaged.
We purchased directly from the store, and factored in extra, always expecting a few imperfect pieces, but we must have had 4-6 or boxes that had the locking mechanism already damaged, not to mention the ones we accidentally damaged during the install. At $50/box, that is alot of money down the drain. If you do purchase this floor, I would recommend someone who is familiar with the flooring to install it, or plan to be VERY patient and take your time so you do not cause any unnecessary damage to the locking system.
Hopefully the flooring itself will stand up!!!!
August 21, 2016
Rated 5.0 out of 5.0 by AL good looking product
This was my fifth laminate flooring installation. 4 were Pergo. All 4 Pergo floors look great. The one that was another brand - not so much. The Pergo is very easy to cut and install. Virtually no chipping but I recommend you purchase a saw blade for cutting laminate. The material locks together easily and stays together. I don't think I had to tap more than 2 or 3 pieces into place.
Oh yeah, the oak door, outlet and wall switch cover plates in the second picture were purchased at Home Depot also- maybe 10 - 12 years ago. I don't know if they are still available but they are top quality.
May 1, 2016
Rated 4.0 out of 5.0 by Esenem Disappointed in the Mechanical Quality of the Product
The 48" long length seams were fantastic. The short (butt end) seams were not consistent at all. Some were perfectly flush, some had the grooved end (the one without the plastic snap fit locking piece) stick up .030". We discovered this was due to the female joint edge breaking after snapping in place with the plastic locking piece.
Some end seams were perfectly flush, some end seams still had a mismatch (raised ~.010"). We had over 1.5 bundles of laminate that were either broken upon receipt or broke during installation. I would think that Pergo would have figured this out by now. I hope that Home Depot will accept these damaged pieces back and issue us a credit.
The finish on the floor is gorgeous. We are happy with the end result...one day after installation. It took my wife and I a solid 2 days to install a 15' x 25' room. This included some very difficult doors, ceramic tile radius and stairway cuts.
September 6, 2016
Rated 5.0 out of 5.0 by Dick like my new floor
very hard on saw blades but once down it looks great
June 7, 2016
Rated 1.0 out of 5.0 by WalterLee DO NOT BUY IT ! The SEAMS are not even, waste time and money !!! Very disappointed !
I ordered 48 cases to replace my old floor. I have waited about 2 weeks. Then got the wood.
I hired a professional installer to install them. (HD order no is 755945 on 8/23/15).
On day 1, my installed called me saying the seams are not even, e.g. when you lay 3 pieces together, the T-joint will have two sides even, but one side not matching in height ! He has tried 5 cases and all the same. He thinks at least 1/3 of the wood are very bad, 1/3 little bad, 1/3 may be normal.
I went back to check further. I really felt the difference in height at the seams.
See photo 1 and 2 at my hallway (you can see the light showed up at the seam where it is not even !).
I thought may be the floor not even, but DeWitt professional level showed them very level.
See photo 3.
I then laid the Pergo XP floor side by side with another cheaper brand in my master bedroom on a 100% level ground to see the difference. (See photo 4 and 5). You can clearly see the seams not even at Pergo on the Left (the right cheaper brand is very even and smooth).
Then I spent 8 trips to Home Depot in 2 days and then they sent a worker to see and inspect and agreed with me that these are defective products. Although I got the FULL refund, but already wasted 2 days of time and need to pay my installers hundreds of dollars for his time on day 1 and a trip to return the products to HD on day 2.
Worst of all, I asked here if I can keep my original padding under the old floor and the Pergo rep. said no. My original floor has pad, but since this Pergo XP does not allow padding. So my installer removed all the padding before day 1. So, I need to spend hundred of dollars to replace the padding too !
I estimated I lost at least $1,000 in this defective product by Pergo ! Thanks a lot to Pergo poor quality control ! I need to pay my installers the time and now my material for padding (after this I chose a traditional type with padding required, dare not to try anything new now after this burn !)
I laid a case of the cheaper brand in the same location as Pergo in my test. See photo 6 for the same hallway, now it is 100% even and smooth ! The light can show you no problem now when I used another brand.
So, this is my sad experience with Pergo XP. The quality of the seams can kill you.
Try something else (RUN !) and save yourself all these headaches.
September 10, 2015
Rated 1.0 out of 5.0 by Steve Worst purchase I ever made, looks cheap
I thought pergo was a good product, not so.... you have one shot to hook pieces together correctly or it chips and then you have to get a new piece. Very Very poor quality.
April 30, 2016
Rated 5.0 out of 5.0 by Romeo1 XP Sedona oak
Product was excellent.High quality, easy to install and beautifull to look on. will recomended to my friends
May 11, 2016
Rated 4.0 out of 5.0 by Ce .
March 29, 2016