Rated 4.2 out of 5 by 33
Rated 5.0 out of 5.0 by Lanora Love the Pergo XP
The Sedona Oak looks beautiful, it's very glossy and looks beautiful in our home. Nice quality.
June 28, 2013
Rated 1.0 out of 5.0 by WalterLee DO NOT BUY IT ! The SEAMS are not even, waste time and money !!! Very disappointed !
I ordered 48 cases to replace my old floor. I have waited about 2 weeks. Then got the wood.
I hired a professional installer to install them. (HD order no is 755945 on 8/23/15).
On day 1, my installed called me saying the seams are not even, e.g. when you lay 3 pieces together, the T-joint will have two sides even, but one side not matching in height ! He has tried 5 cases and all the same. He thinks at least 1/3 of the wood are very bad, 1/3 little bad, 1/3 may be normal.
I went back to check further. I really felt the difference in height at the seams.
See photo 1 and 2 at my hallway (you can see the light showed up at the seam where it is not even !).
I thought may be the floor not even, but DeWitt professional level showed them very level.
See photo 3.
I then laid the Pergo XP floor side by side with another cheaper brand in my master bedroom on a 100% level ground to see the difference. (See photo 4 and 5). You can clearly see the seams not even at Pergo on the Left (the right cheaper brand is very even and smooth).
Then I spent 8 trips to Home Depot in 2 days and then they sent a worker to see and inspect and agreed with me that these are defective products. Although I got the FULL refund, but already wasted 2 days of time and need to pay my installers hundreds of dollars for his time on day 1 and a trip to return the products to HD on day 2.
Worst of all, I asked here if I can keep my original padding under the old floor and the Pergo rep. said no. My original floor has pad, but since this Pergo XP does not allow padding. So my installer removed all the padding before day 1. So, I need to spend hundred of dollars to replace the padding too !
I estimated I lost at least $1,000 in this defective product by Pergo ! Thanks a lot to Pergo poor quality control ! I need to pay my installers the time and now my material for padding (after this I chose a traditional type with padding required, dare not to try anything new now after this burn !)
I laid a case of the cheaper brand in the same location as Pergo in my test. See photo 6 for the same hallway, now it is 100% even and smooth ! The light can show you no problem now when I used another brand.
So, this is my sad experience with Pergo XP. The quality of the seams can kill you.
Try something else (RUN !) and save yourself all these headaches.
September 10, 2015
Rated 4.0 out of 5.0 by MaynardWF Nice Product - NOT a good DIY for ost
I paid a professional installer to put this in two bedrooms. I was thinking of doing it myself and I'm glad I didn't. My installer says this is one f the more difficult laminates to install. You match up the short ends and then have to tap in which makes it trickier and more susceptible to damage.
My guy did a great job and the floor looks great. I'd definitely use Pergo XP again - but I'd budget my installer to do the job.
February 23, 2014
Rated 4.0 out of 5.0 by Plantlady End result was fine, but there were problems
For the most part the product was very good and easy to install, but there was damage to a significant number of corners - always the same corner and not in the same box. In order to finish the job without reordering another box, we had to use 2 bent corners and use butt ends (not locking joints) in 2 places, fortunately on an outer wall. Customer service would have only given me a 10% credit on the reorder and it would have taken 2 weeks and I would have had to return the damaged pieces to the store. In hindsight we should have set aside all damaged pieces until we absolutely needed one for a partial piece.
September 7, 2015
Rated 3.0 out of 5.0 by RMZ Mistake in purchasing Pergo flooring
The installation was tough but what was worse is that a lot of boards were damaged and unusable. We did install a slightly damaged board as we ran low. I do not recommend Pergo products.
October 6, 2015
Rated 5.0 out of 5.0 by Brittan Beautiful floor - Easy install
We installed this ourselves after only minimal experience installing pergo flooring in one other small bedroom. It was very easy to install, and looks fantastic! Beautiful color.
September 15, 2015
Rated 3.0 out of 5.0 by CJfromOmaha Love the look, question the installion
Hopefully this review will save somebody some heartache and frustration.
I just completed installing 710 Sq. Ft of this product on the main floor of my house.
This was my first attempt at installing laminate flooring.
As for my level of expertise; I'm not a carpenter, but I have installed floor tile, built sheds, decks and installed windows and doors without too many issues.
As for tools, along with the average hand tools I also have a power miter, table and jig saws (all three are a must for this install).
The rooms involved in my project were a family/TV room, small entryway, large eat-in kitchen with island, small hallway and a pantry. I had 6 doorways, 2 room transistions (1 from carpet and 1 from tile) and all the rooms joined each other so the floor flows together as one floor.
I love the look of this product.
It's just plain beautiful.
It appears to be very durable.
After watching many youtube videos I decided to tackle this project myself.
Let's face it youtube shows women and children installing this product, so certainly a fairly handy man as is myself can do it.
Choosing to install this product myself for my project was by far one of the worst decision I have ever made and trust me at 52 years old I've made some questionable decisions.
I now realize that the vast majority of youtube videos that show all the "do-it-your-selfers" first time installing this product were doing so in simple smaller rooms like bedrooms and straight forward kitchens. All the videos involving complicated projects like mine were all done by experienced DYI'ers or professional installers.
This product does not just "snap together" and the biggest issue I have withi it is you don't notice that it didn't "snap together" or if it did so with an issue like a broken end joint until you've installed many more boards and are taking a break and looking over your work. If you have to de-install any of you work you can figure damaging at least 25% of your boards.
Also, the transistional pieces such as the T-molding and Reducer are not made to be de-installed so before you "snap it" in it's track, make sure that's where you want it because if you pull it up you will likely destroy it.
I think Pergo makes a great looking product that by all accounts will hold up for many years however specificly to this product, it is not easy to install correctly and unless you have a simple room I wouldn't recommend this product to be be a first time DYI laminate installation. Let's face it, this product is not cheap and you are going to have to live with it for years so unless you are very experienced don't be fooled as I was by youtube videos of a little old lady from Pasadena installing this on a Saturday. Along with having to level the floor and installing the 710 sq. ft of flooring 100% by myself took no less than 40 hours of labor. All that said, buy the product and pay somebody to install it.
November 28, 2014
Rated 5.0 out of 5.0 by poptrux Excellant purchase!
This floor has only been installed for a couple of weeks so far, but looks great and has shown no signs of scuffing or wear. It is installed in a home office so it gets quite a bit of traffic. As recommended by Pergo we have installed area rugs where desk chairs are located rather than standard chair pads. ( this also gives the office a better appearance/comfortable feel. One side note, spend a few extra dollars and have the floor installed by a professional installer. You will be glad you did. Also Pergo has a floor maintenance sheet / booklet for download on their website. We like this floor so much, that over time we plan to install it in the entire house. No more carpet shampooers or tile grout cleaners!
May 13, 2015