Model # PPA11-10709

Internet #100659870

PetSafe 11 in. x 16 in. Electronic Pet Door
0729849107090

PetSafe

11 in. x 16 in. Electronic Pet Door

$165.42 /each

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Product Overview

The PetSafe 26-3/4 in. x 17 in. Electronic Pet Door has a large flap opening that accommodates pets up to 100 lb. It operates with a lightweight SmartKey that hangs on your pet's collar and unlocks the door as the pet approaches and locks it again afterwards. The lockable acrylic sheets flap moves in both directions with a sensing range adjustable up to 3 ft. This door is insulated and features a weather-resistant seal.

  • 15-3/4 in. x 13-1/16 in. flap dimensions
  • For pets up to 100 lb.
  • Up to 250 possible locking codes
  • Acrylic flap with lock in both directions and a sensing range adjustable up to 3 ft.
  • 3 easy-to-set entry modes: locked, unlocked and automatic access
  • Uses 4 D-cell batteries (not included)
  • Additional keys sold separately for use by multiple pets
  • Click here for more information on Electronic Recycling Programs

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Customer Questions & Answers

8 Questions11 Answers

Customer Questions & Answers

11 in. x 16 in. Electronic Pet Door
11 in. x 16 in. Electronic Pet Door

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3 answers

can get extra keys for multiple dogs

This question is from 11 in. x 16 in. Electronic Pet Door
Asked by
texas
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April 11, 2015
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Asked by
Chandler, AZ
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Home Improvement Profile: Other
August 26, 2015
Answer: 
You can get more keys at Petsmart, Petco, Petsafe, or Amazon, but the chances of them working are minimal. I have 5 dogs so I bought 5 keys. We could only program 3 of them. Got another key at the store because they only have one in stock and didn't want to wait to order online. Couldn't program that one either even after talking to the petsafe people on the phone.
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April 13, 2015
Answer: 
Thank you for your question! Extra keys for the Electronic SmartDoor are available through PetSafe Customer Care at 1-800-732-2677.
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April 11, 2015
Answer: 
Yes, extra keys are available for purchase separately.
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Answers (2)

May 19, 2016
Answer: 
The dimensions of the cut out is Max Thickness 1 3/4 Inch x 16.125 W x 23.625 H.
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May 19, 2016
Answer: 
Hi there, the Large Electronic SmartDoor™ PPA11-10709 cutout is just over 15" x 23". Be sure to use the included template to modify the cut-out, do not pre-cut. This door fits standard doors from 1 1/2" to 2" thick, the electronics and frame are too dense for a door that is 3/4" thin.
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1 answer

What is the cost for an additional key and how many come with the product? I have a very large pack.

This question is from 11 in. x 16 in. Electronic Pet Door
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Vallejo ca
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August 16, 2016
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August 17, 2016
Answer: 
Hi Scooter, this door comes with one key, the spare key is part number PAC11-11045 and the pricing will vary with each retailer.
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1 answer

Where do you get an extra collar if you have 2 dogs

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July 21, 2016
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August 16, 2016
Answer: 
Hi Suzi, thanks for your question. You may be interested to know the PetSafe Electronic SmartDoor uses Electronic SmartKeys rather than collars to control access through the door. If you would like more information on the Electronic SmartKeys, please call PetSafe Customer Care at 1-800-732-2677.
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Customer Reviews

11 in. x 16 in. Electronic Pet Door is rated 3.4 out of 5 by 18.
Rated 1 out of 5 by from NOT recommended for the active dog We got this dog door and were COMPLETELY disppointed! My dogs are two 70+ dogs that are very active. Within two weeks they had broken the door off it's hinges. If it were easily fixable, we would have jut put it back on. However, two of us tried to do it together and couldn't get the pegs lined up. It was impossible. We returned it thinking it was defective, ordered another one, and the next one did the SAME thing. I would not recommend this to large pet owners that are active and are not shy about jumping through their dog doors. They run through them and the swinging actually causes it to unhinge.
Date published: 2011-03-16
Rated 1 out of 5 by from Not for people who need to rely on the door working while they are away. was excited when we got this door as we would finally not have to worry about our dogs "not making it out" fast enough. we read the instructions and tested as it said to, but found the distance lacking (2ft vs 3ft), but felt it was still viable. Cut a huge whole in our Steel Door and put the unit in, which went quite painlessly. That is where the fun stopped however. all of a sudden, the door would not "see" the Smart Tags. We performed recalibtration, as outlined in the instructions, but even with the dial turned to maximum, the door would only respond if the tag was directly in front of the LEDs (literally within 1-2 inches), with a 1 inch wide window. Our dogs necks and the collars made it impossible to get the tag in the "sweet spot" and they would end up sitting in front of the door whining to get out. While we waited for Pet safe to return our calls and e-mails, we left the door "unlocked", so the dogs could use it and within 5 days the door was knocked off the holding pin and jammed in the enclosure, with them stuck outside in a storm. we fixed the door, only to have it happen a few more times. Due to the size of the needed hole, we have had to now buy a new door and replace this electronic door with a tried and true manual dual Flap design. I doubt we will try buying this type again. Also we removed the electronic door from our door and the door opens and closes again, as it should, in the same spot where we wanted it installed, so I guess the steel door is affecting the radio transmitter/receiver somehow. PetSafe did respond back that we could return the door (leaving a big hole with sharp metal edges) so they could ship us a new one, but even when asked, did not offer to ship a replacement out first.
Date published: 2012-01-16
Rated 4 out of 5 by from Great product, it works! We had our handy man install the doggy door in our metal backyard patio door a couple of months back. It was a noisy process with that particular patio door, but didn't seem to be difficult. The doggy door has been a God-send with our 4 month old puppy. After using treats to show her how to use the door, she was still timid of it hitting her in the back. We kept the door "unlocked' for a couple of weeks until we were sure she was comfortable with it. Then we worked over the weekend with the 'automatic' mode which requires the collar sensor to activate the door. It took about a week of working with the pup on and off for her to get used to the 'click' and the few second delay. Now she goes in and out like a pro and has not had an accident in over a month!
Date published: 2015-10-20
Rated 4 out of 5 by from Great solution for pet entry and exit This pet door lets your pet control when the door locks and unlocks. It took our dog Scout about a week to learn the sound of the door...to know when the door was unlocked. The sound is a 'bang', so it lets my wife and I know when Scout is in or out too. We got the door to keep our cat in and still have free exit and entry for Scout. It has worked great ! We've had it two-three months.
Date published: 2014-05-27
Rated 4 out of 5 by from Works great for cats and dogs This door is exactly what I was looking for in terms of size and convenience. It is big enough for dogs, but my cat uses it too. The only problem I have is that the transmitter is huge! I mean, it would probably be too big for a smaller dog...and it is certainly to big for my cat. I wonder if they make a smaller size one, but for now I just turn it to open when I want the cat to be able to go out and then automatic when it is time for him to come inside for the night.
Date published: 2011-11-30
Rated 4 out of 5 by from So far so good. Door was easy to install and operate. The range setting is a bit iffy however, it was easy to train my dog to wait for the click before trying to use the door. This has been an excellent tool to managing care for my dog.
Date published: 2015-01-08
Rated 1 out of 5 by from DEFINITELY DISAPPOINTED I bought this door to keep the neighborhood pets from coming in my home while I am at work. Well, that part worked because they can't get in but my two dogs can't get out. The stupid thing stays in the locked mode and I can't change it. Also, the hard plastic door is not good. If I hold the door open for my shepherd mix, she'll use it but the door comes down and hits her in the back. I used to have a electronic door before that I loved, but they don't sell them anymore.
Date published: 2012-11-08
Rated 5 out of 5 by from Must get for homes with multiple animals I purchased this electronic dog door for many reasons. I have 5 animals (4 inside cats and 1 dog) and when i go out of town i need someone coming over 3 to 4 times per day to let my dog out to do her business. The electronic dog door is easy to install and program and is working exactly how i wanted. Now my dog can let herself out when she needs to and I do have to worry about one of my cats getting out. I love this door!!!
Date published: 2010-01-04
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