Model # PPA11-10711

Internet #100659871

PetSafe 5.25 in. x 7.875 in. Electronic Pet Door


5.25 in. x 7.875 in. Electronic Pet Door

$8995 /box
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Frequently Bought Together

Product Overview

The PetSafe Electronic SmartDoor pet door has a small flap opening that accommodates pets up to 15 lbs. It operates with a lightweight SmartKey that hangs on your pet's collar. The SmartKey unlocks the door as the pet approaches and locks the door when the key leaves the signal's range. The flap moves in both directions with a sensing range adjustable up to 3 ft. This door is insulated and features a weather-resistant seal.

  • 3 easy-to-set entry modes (locked, unlocked and automatic access) help provide peace of mind by customizing your pet's access
  • SmartDoor can detect up to 5 programmed smartKeys for use in multiple pet households
  • Transparent, acrylic flap locks in both directions and provides visibility for your pet
  • Sensing range is adjustable up to 3 ft. providing a more customized setting for varying preferences
  • Uses 4 D-cell batteries (not included)
  • Additional keys sold separately for use by multiple pets
  • For pets up to 15 lbs
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Warranty / Certifications

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Customer Questions & Answers

Can this be used in a wall by using a wall kit?

Asked by: texasdac
Yes, a wall kit is available for this door.
Answered by: CommunityAnswer
Date published: 2016-02-10

How many Keys are included?

I have two cats. I can't find where it says even one key is included. Only that additional can be purchased.
Asked by: 2cats
Only one key included
Answered by: DogsNotCats
Date published: 2015-09-20

Where do I purchase the additional pet key and the wall adapter? Thank you.

Asked by: Susie
Hi Susie, if you'd like to contact PetSafe Customer Care at 1-800-732-2677, we'll be happy to help answer any questions you may have about accessories for this pet door.
Answered by: PetSafe Brand Expert
Date published: 2017-02-16

can I get it bigger size

Asked by: fabbs
Hi fabbs, this door is available in a Large size as well and the flap opening is 11” x 16”.
Answered by: PetSafe Brand Expert
Date published: 2016-01-21
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Customer Reviews

5.25 in. x 7.875 in. Electronic Pet Door is rated 3.4 out of 5 by 9.
Rated 5 out of 5 by from One Cool Door I have many pet doors and this is the one for us! I have 4 cats a 1 dog. I wanted something that would let the dog out but keep the cats in and this works great! My Dog comes and goes as he pleases with a key hanging from his collar. The cats wach him come and go but when the door closes behind my dog the cats,even after many attempts, can not go out! Thanks Petsafe!
Date published: 2010-01-19
Rated 5 out of 5 by from as expected Great product. My dog is just about as large as one can be for this door. She is 13lbs. Install was easy enough. training the dog in one thing and I recommend playing around with the sensitivity settings before having the dog use the transmitter. Other than that, should I move to another house or need another dog door, I will get one of these again.
Date published: 2012-05-15
Rated 1 out of 5 by from Doesn't work Bought the dog door, the principle idea is fantastic. In practice I spend a lot of time every day fiddling with the door because it seems to work only about half of the time. The rest of the time the dogs will be stuck outside whining because either it just didn't open or the door has jammed shut and needs manual intervention. I'm looking for a petsafe representative to try and have it repaired or replaced because it's more trouble than it's worth. Don't buy it.
Date published: 2012-10-02
Rated 5 out of 5 by from Works perfectly! I am so happy with this dog door! I have cats, who do not go outside, and a new little Chihuahua, who I wanted to be able to come and go as she pleased. I bought this door and actually had my handyman install it in a wall (long story as to why I couldn't put it in a door). He had to do some building out, but it ended up looking (and operating) exactly how I'd hoped! This little dog is very smart (if I do say so myself), and she was going in and out (with me holding the door) almost immediately. Then, with a friend (and some cheese) helping, she learned how to do it on her own within hours! (She even knows the sound it makes when it's unlocking.) So far (and it's been in two weeks), it works like a charm! Would totally recommend this product! The only (very small) drawback is the unit that goes on my dog's collar is a little big for her (she's a 4 lb Chihuahua). I wish there was an option for a mini-transmitter -- I'd even pay extra!).
Date published: 2010-05-29
Rated 4 out of 5 by from I like it... This door has the ability to lock and unlocked when your dog approaches it. Sometimes there is a delay however when unlocking that confuses the dog. Your dog needs to wear the signaler around his neck to do this. For a 12 pound dog, it is kind of large. My pomeranian tends to chew on it. The door can also be kept in the unlocked position. Your dog can then just push through it at any time in either direction. This is my suggestion for use most of the time. My dog is still getting used to it. He doesn't really like pushing through it to the other side but he has no problem going through it when I hold it open. And he doesn't like the flapping back and forth when it closes. In time I think he will get it, but it is taking a while. All in all, it is a good door. It looks nice and works pretty well. I hope this helps.
Date published: 2011-01-22
Rated 4 out of 5 by from Great product for pets and owners This can be a challenge to install, but once installed, you and your pets will be glad you did it. The door works as advertised and allows the pets to come in or go out on their own. It locks closed to prevent unwanted critters from getting in and it seals well enough to stop drafts. It won't last forever though. I had to replace the door after 5-years. The daily use and wear took its toll, but for $20/year over the lifetime cost, it is worth having the Petsafe door. I just hope they keep making them because, without the Petsafe door, the back door will need to be replaced.
Date published: 2015-03-15
Rated 1 out of 5 by from Malfunctioned after 24 hours The template that came with the product to cut the installation hole was too small but that was no real problem. Just cut the hole to fit the dimensions of the pet door. The door springs up about 1/2 inch to unlock and open. It motors down to lock and reset. I installed the product and it worked fine the first day. The second day the door failed to close all the way. It stopped about half way down and indicated a jam. There is no jam and the door will not reset and open. HomeDepot is shipping me a new door so I hope this one works for more than two days. HD customer service rep was great and very understanding that I did not want a gaping hole in the door while I waited for the new one to ship. Thanks HD.
Date published: 2010-07-28
Rated 4 out of 5 by from Just what I needed I got this door because I needed to let the dog out but keep the cats in. This door is perfect for my doxie! I like that it has different settings so if I need to keep the dog out all day, I can lock the door. The "lock" is pretty secure. Instillation was easy. My only criticism is that the key tag the dog wears around his neck is a little big for a small dog.
Date published: 2014-10-29
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