Rated 4.0 out of 5 by 5
Rated 5.0 out of 5.0 by arnold I place this faucet in our home when it was constructed in 2000. Last year it started to leak. I contacted Pfister about the leak. I was sent a new values that was installed by a plumber. It works like new. Thanks for great service. [This review was collected as part of a promotion.]
June 29, 2016
Rated 5.0 out of 5.0 by mike When they say lifetime warranty, they mean it!
I bought an old house with a Pfister shower head. After 17 years, it finally wore out. The builder had left the documentation on the fixture. The documentation said that the fixture had a life time guarantee. So I thought what the heck, I will see if they really do stand up to their promises. Contacted the warranty service department and included a picture of the old fixture. They said they did not carry that line anymore, but would I be satisfied with a newer one. Certainly, I said. Within a few days, a new shower head showed up at my door free of charge. Now that is a real warranty! They just bought my loyalty for my "lifetime". [This review was collected as part of a promotion.]
January 3, 2016
Rated 4.0 out of 5.0 by OhSusannah Great product, but...
I love the quality of the product, but I wish the website or the product would have clearly stated (for us novices) that YOU MUST BY THE VALVE PIECE FOR THIS TO BE INSTALLED. I realized it after I had already placed my order. What would've been even nicer is if the product was sold together... but I guess that's more of a Pfister issue than a Home Depot issue. The handles are quite substantial in weight which give it an expensive feel. I'm very happy with the purchase. I would've given it a 5 star if not for the valve issue.
April 24, 2012
Rated 5.0 out of 5.0 by JayC High quality all metal!
Was pleased with quality of this Pfister faucet and valve set. Nice heavy handles and not a bit of plastic except for the valve cartidges themselves. I cant speak for reliability or longevity but these seem a much better value than any of the big box stores economy fixtures.
April 16, 2013
Rated 1.0 out of 5.0 by Don123 Missing shower head
We ordered on line. Make sure you check the box for all the items that should be included. We were missing the showerhead and didn't realize it until everything else was already installed. Also the valve body is not included. I really like the handles.
January 29, 2013