Rated 3.6 out of 5 by 117
Rated 1.0 out of 5.0 by Christine Defective
Sprung a leak within couple months. Had to pay plumber to come to house. According to him it was defective and there was no fixing it. Had to buy another faucet and pay plumber to replace. Very disappointed. It was a beautiful faucet.
March 8, 2016
Rated 3.0 out of 5.0 by glamex Nice appearance and features set
The has an attractive appearance and the shape of the integrated pull out spray head is convenient. As a "value" priced product you need to be aware that is is mostly plastic, feels cheap and may have poor long term reliability. If appearance and features are your objective this is great. If you are looking to make a long term investment you may want to consider spending a bit more and getting something with a bit more enduring quality
September 11, 2012
Rated 4.0 out of 5.0 by junior kitchen faucet
Easy to install and still working well. I hope it will last a long time
October 21, 2015
Rated 2.0 out of 5.0 by Smooth1 Lemon
We bought this Faucet 9 months ago, and water started spitting out from inside the faucet. I can't be fixed, to late to take back for return. Have to deal with the manufacturer. Until then, what? Have to buy a new one, and it won't be this one. I'm not a happy camper.
PS: I wrote Lemon because it very well could be one, but after reading other reviews, this faucet is no good.
February 14, 2015
Rated 1.0 out of 5.0 by Sojourner1 Taking it back, even before install
Upon opening the box (which was strapped with 2 white nylon straps), I did a parts inventory and discovered that part "E" was missing. A little plastic bag had already had been opened by someone, and other parts were kicking around loose in the box.
But the worst part is, where the faucet attaches to the plate, it is metal against metal, it looks like it won't seal at all, and the parts look like junk. I believe I got a faucet someone else had rejected (as there were water spots on the finish).
So, I am taking this tinker toy back and pay a little more for a reputable (and better-made) faucet.
October 20, 2012
Rated 1.0 out of 5.0 by Quarkie Don't let the warranty fool you
This faucet lasted 2.5 years of normal use and then the cartridge failed. No problem, there's a lifetime warranty, right? Pfister tells me that I'll have to replace the cartridge myself and, by the way, it's back ordered 3-4 weeks. After telling them I couldn't wait that long for a working faucet they found it in their hearts to send me a new faucet. This will leave me without a faucet for only two weeks. Here's a customer service idea. How about an online gift card for HD so I can go buy a new faucet today? Then I might be able to recommend their products.
May 5, 2014
Rated 1.0 out of 5.0 by homedepotdog update to previous review
I'm still staying with one star on this review. I contacted PF with my leaking problem via their on line CS dept. I promptly got a confirming email and case number with a promise that I would be contacted with in a couple of days. I explained the leaking quick connects and requested a new updated faucet since I see they now have screw on connections. (Ya think they know there's a problem with the quick connects on the supply lines?) It took 10 days or so for them to contact me and they said they are sending me new quick connects. I can't trust or afford to have this leak again unnoticed. I would expect a new faucet considering the bad press it's giving them with on line reviews because of leaking quick connects.
January 14, 2013
Rated 1.0 out of 5.0 by rltrgal Poor Design and Quality
I guess I was taken in by the looks of this faucet. It has been a major disappointment. The sprayer design is not functional. The switch for "spray" or "stream" is located under the handle of the sprayer and it makes it almost impossible to keep in in the position you want. Also, where the sprayer attaches to the hose it does not stay tightened and therefore (in my case) caused a leak and almost destroyed my new cabinet underneath before I caught it. The whole design was not well thought out and I intend to return mine after trying to deal with it for 3 months. (The leak was the last straw). I feel this product is poorly made and although not a top of the line faucet, I certainly believe they could do better for the price!
December 27, 2012