Rated 3.1 out of 5 by 85
Rated 3.0 out of 5.0 by DMaestro Disapointed with spray hose base not being metal
The main unit is quite good, but the plastic parts make this much less of a bargain, especially the base for the spray hose. This needs to be able to withstand the forces of the hose sliding through it, and it does not. It broke within a week of being installed, because it is plastic. The only reason I still rate this as average, is because the main unit works well and I see most other brands units in the same price range have the same plastic construction in places that should be metal.
March 2, 2014
Rated 1.0 out of 5.0 by Disappointed POOR QUALITY - DO NOT BUY
Disappointing!!! Replaced my old Pfister faucet that I had 15 years with the Pfister Harbor. Nine months later the hot water valve is leaking. Inspect and re-installed original valve stem and the drip became a steady stream. Replacement parts are not available locally..only on line. Pfister shipped replacement valve stem at no charge and the replacement started leaking after one week. Lifetime warranty is helpful however it does not provide constant usage of my kitchen since I must continue to replace poor quality parts and pay for the repair. I am furious that this faucet has failed so soon and the repair costs are increasing. I will NEVER buy Pfister products again.
February 19, 2014
Rated 1.0 out of 5.0 by linda49 Defective faucet
Purchased this faucet one year ago when the kitchen was remodeled. Within 9 months we began to loose water pressure. after many calls to Home Depot, and reading all of the review it appears that the manufacture is aware of the flaws and state the regular maintenance by a professional is required. So the faucet cost less than $100.00 but the plumber is $125.00 so the first year I have spent $225.00 for a defective product and they expect you to continue to pay the plumber fee for how many years you want to put up with the defect. I recommend you take the product back to HOME DEPOT if you have your receipt and request a store credit and purchase a Delta, Moen anything but this faucet.
May 22, 2015
Rated 1.0 out of 5.0 by Herjeff Problematic from the start
I usually don't write a review first thing. I give the product a chance just in case there are things that can be fixed or replaced. I think this gives the manufacturer half a chance and isn't unfair. But this faucet assembly is one of the poorest. I got rid of a Price Pfister that started leaking at the base and replaced it with this one. From day one, the water pressure has diminished to a point of slow trickle now. The aerator is fine. This has blockage in both handles and has gotten steadily worse. I assume it can be fixed as long as I buy all new assemblies for both hot and cold sides but it isn't going to happen. I don't recommend this faucet on a good day.
May 11, 2014
Rated 1.0 out of 5.0 by overnight falls apart quickly
The side sprayer mechanism on mine would randomly get stuck in the on position. Then the diverter inside the unit went out so only the side sprayer would work. Lastly, the faucet started dripping about 6 months after purchase.
All of these problems were addressed under the lifetime warranty; but I don't like spending so much of my life repairing this thing even if it doesn't cost me anything. Really, I've only had it about 18 months and had to repair three different items.
I would expect these types of problems from a $25 faucet, not a $100 faucet.
December 31, 2012
Rated 1.0 out of 5.0 by Leeny Needs a washer,suppose to be a washerless faucet!
Had faucet for about (3) years, started leaking from the hot water side. Took off handle and put a washer on, that works for about (2) or (3) weeks then I have to take the handle off again and tightened the screw. Do not purchase!
September 13, 2013
Rated 1.0 out of 5.0 by Honeybee Ugh! Don't waste your money
We've had this faucet for 2 years. When we first installed it the water pressure was just a trickle. I was filling the sink to wash dishes and all of a sudden there was a thump and the water pressure became normal. Cool. Today we had a leak from the pipe underneath the sink so I had to turn off the water to prevent my kids from using the kitchen sink and making a water mess. Now the pipe is repaired and the water is turned back on, but we again have no water pressure and I can't seem to get it back. How frustrating. Really, this product needs to be discontinued rather than to keep selling such a substandard product.
July 7, 2014
Rated 1.0 out of 5.0 by 54356753 Fail
Bought this unit about 3 years ago. 7 months ago we had to replace the handheld sprayer which had been leaking terribly. Now we have to replace the faucet portion because our water pressure slowed to a trickle -- it apparently clogged up with sediment? I don't get it. We have a filtered water system. Must be very sensitive. Also, the sprayer was annoyingly NOT flexible unless you ran hot water through it for several seconds. The generic replacement we bought was so much more flexible and nice to use. I plan to upgrade to a similar style Moen faucet that has high reviews.
February 21, 2015