Rated 4.6 out of 5 by 7
Rated 5.0 out of 5.0 by EPSUSA Great warranty !
We have had our Marielle tub and shower set for 10+ years. The valve stem finally started to have issues with the hot and cold water mix. When I contacted their product support, very friendly, and advised me the part was covered ! They sent me the replacement part no cost, no question asked. Customer for life ! [This review was collected as part of a promotion.]
October 18, 2016
Rated 5.0 out of 5.0 by KWalker Beautiful finish and quality!
Very good quality! Just remember to order the internal plumbing parts. This is only the external pretty stuff and is not everything needed for a working faucet.
January 16, 2013
Rated 5.0 out of 5.0 by MyDream Excellent Shower Fixture
This will be my 3rd Pfister shower fixture and I found installation, quality and Pfister customer service to be above average. I've had American Standard, Delta, and Moen in the past and would not hesitate to purchase Pfister again.
The handle and other items are sold brass and very durable which is great even considering the lifetime warranty. As for the spout issue listed in the prior review, I have yet to have that issue after 6 months with this product but do know for a fact that if the pipes are soldered on while the cartridge valve is not removed; the excessive heat will damage the seal and cause this problem. Either way, Pfister did replace the cartridge in the past even though it was a customer installation issue.
July 26, 2012
Rated 5.0 out of 5.0 by cs83 Great set up
We had a small problem at first but it was taken care of so quickly I was very impressed, now it works great! [This review was collected as part of a promotion.]
March 18, 2016
Rated 5.0 out of 5.0 by jeff m Top of the line!
We have been using (Price)Pfister for over 25 years and have been very satisfied with every product. If ever I had an issue with leaks, corrosion, or finish, Pfister customer service center was friendly, courteous, and prompt to resolve an issue and expedite a replacement part for free. That's right, I didn't have to find a specialty plumbing store to look for a rare expensive part. The Marielle tub and shower has a very unique style and a rare rustic bronze finish that many company just don't carry. I know the integrity of a solid company will back it's product, so reliability is no issue. I would choose no other brand in faucets. Great product!!
July 19, 2015
Rated 5.0 out of 5.0 by SScara Great service!
Purchased this shower combo several years ago and one day last week the diverter stopped working. I do not have any receipts, packaging or proof of purchase. I contacted Pfister and spoke to Jeff who is sending a replacement faucet. That's great service! I didn't even realize that my purchase had a lifetime warranty!
January 16, 2016
Rated 2.0 out of 5.0 by SeaMonkey Dripping
The tub faucet began to drip immediately after we had sealed all the pipes in the new drywall of our remodelled bathroom. We suspect that the problem is a faulty o-ring or valve body, but this is an annoying problem that we should not have to deal with when we purchased what we thought was a quality product.
December 31, 2008