Rated 3.4 out of 5 by 15
Rated 1.0 out of 5.0 by Fixerupperoverload broke after 20 days
It looks nice but it broke only after 20 days. I guess im going to home depot for a new one. Unbelieveable and disappointed. Its a whole set but its going back!!!!!!!!!!!!!
August 3, 2016
Rated 1.0 out of 5.0 by Grady Totally disappointed with shower handle
Purchased the brushed nickel finish at Home Depot and had it installed by professional plumber. As noted by other reviewers on this site, the shower handle is a total joke!!! It sticks out a good inch from the wall(
Rather than flush) and is wobbly and very susceptible to being snapped off if something catches on to it. Who was the dummy to make such a stupid design, and why would Home Depot sell it?? Apparently, Home Depot has known about this flawed design for over a year and half, yet still sell it knowingly, why?
Looking for a prompt reply from HD and/or the manufacturer Pfister
February 2, 2016
Rated 1.0 out of 5.0 by Amanda Robertson Was great for 3 years until it fell apart
We installed this model in our home three years ago, and had no issues until today when the shower head fell apart while in use. The plastic fitting that threads the handheld shower support onto the pipe at the wall separated from the shower hose support. The fitting itself stayed in place with the plastic swivel ball still attached but the handheld shower, hose and support fell off and will not go back together. The handle broke off of the hose where it threads on when it fell and will not reattach without leaking, and the support will not go back onto the swivel ball. My bathroom was drenched, and the whole shower assembly hit me quite hard when it fell. Not impressed. I hope this will be resolved with a warranty claim, but buyer beware... this is not durable in the long term.
August 3, 2016
Rated 2.0 out of 5.0 by NGJH The handle stick out 3 inches and feel loose - what a joke
We have contractor install this hand shower and only realize that the handle can't be fixed all the way to the wall. And feel loose and very easy to break. This is so misleading from the picture of this product.
I don't know what to do now. This is very frustrated.
September 11, 2014
Rated 3.0 out of 5.0 by bobk1029 great looking fixture
good quality, only issue i found is the handle does not go flush with the wall, it feels loose. upon further inspection the only way for the handle to sit snug to the wall is to have a six inch wall behind it, not a 4 inch studded wall behind it. Love the quality and look, disappointed that we have to now deal with the handle sticking out a couple of inches from the wall.
April 14, 2015
Rated 5.0 out of 5.0 by bear Good photo
Easy install, works and looks great even with hard water.
February 17, 2015
Rated 4.0 out of 5.0 by JoeSeattle Works well, looks good but the hot water dial needs tweaking
Overall very happy. Luckily our contractor installed. Adding the valve that comes with it requires soldering. As others stated the handle does stick out about 1/4 of an inch beyond the plate but not a big deal for us. The image on the website is deceiving. Also because the hose attaching the sprayer is all plastic it does not hang straight down. We are hoping over time it will relax and hang straight down, not a big deal for us.
We originally bought this model without the hose but then decided it was worth it to get the hose for ease of cleaning the shower.
February 26, 2013
Rated 3.0 out of 5.0 by Likesnicestuff Love the features
I had been looking for a shower with a detachable shower head so I can wash my dogs in the tub, but want one that looked nice as well. This one fit the bill.
BUT, other reviews said it was an easy install. It was NOT. The only easy part was screwing on the shower head. The rest required a plumber. The tub nozzle did not have the same fitting as the one I removed. And the water/temperature control had to be tricked up from the back of the wall to fit properly. So, that is why I only gave 3 stars. Now that it is in, I love it. Looks nice.
June 11, 2011