Rated 2.6 out of 5Â by 34
Rated 4 out of 5Â by taysomb Nice looking faucet, several different streams
Several people have already noticed that the handle sticks out a bit -- it does unless you have a deep wall, in which case it will be closer to flush. While it is not rock solid, I wouldn't say that it is wobbly or anything; besides, the handle is easy to turn so you will not have to put a lot of torque on it.
I did have to put a crazy lot of tape on the shower head pipe as it connects to the piece inside the wall, but in the end I think I have a solid connection.
The different jets are pictured below, you have 4 of them, basically a regular shower, regular & jet, jet, and anemic/conservationist water amount.
June 16, 2013
Rated 1 out of 5Â by NoLongerBugged Misleading photo on box.
As stated below, the installed product does not look like the picture on the box. I have yet to hear from customer service at Pfister, the phone number produced no results. I am going to have to purchase the longer sleeve so it doesn't look ridiculous. If I'm still unhappy, or there is an excessive build up of gunk constantly getting in the back of the lever, I'll have to pay the money to install a universal lever. If you still want to buy this product, look very carefully at the install and where the end of the valve comes to outside your expected finish wall.
June 26, 2013
Rated 2 out of 5Â by Michael Handle wobble and box discrepancy
The ease of installation was good: The valve assembly has a bracket with screw holes for securing to a stud. Visually everything looks good.
After installing the valve handle, I noticed there was much more wobble than I expected (or had seen in any other shower faucet I have come across). It seems to wobble because the handle is supported by nothing more than the plastic valve stem and body. The metal handle is not wobbling on the plastic stem, but the entire plastic valve assembly flexes.
Also, the finished installation of the faucet handle does not match what is illustrated on the box. It does, however, match what is shown on the instructions in the box. I cover both of these in the review video.
March 17, 2014
Rated 1 out of 5Â by Bern Don't believe the pictures of this product...
The single-handle control for this product does not install as shown in any of the photographs. The photos show the metal cone flush against the faceplate, but the installation line drawings show the cone inexplicably standing off of the face plate by a good 3/4" and that, in fact, is how it installs. This not only looks silly, but results in a very flimsy and unstable control handle that would be easily damaged by someone accidentally giving it a good bump or even through normal use. I am completely dissappointed by this, but of course you don't find the problem until a multi-hour install job is 95% done. I expect I'll have to buy another faucet within just a couple of years. Pfister got me. They won't get me again. Unless they contact me and refund my money AND let me keep the faucet installed since that cost me.
May 29, 2012
Rated 1 out of 5Â by Mike Low Quality and Quality Control
Purchased this product in a sealed box. After it was installed by a professional we could not get anything but lukewarm water. When we tried to adjust the unit we found it was missing parts. Lack of QC at Pfister. When I called customer service I had to go through a voice recognition answering service that did not recognize much, very aggravating. Customer service was not as knowledgeable about the product as they should be. He was unsure of the proper configuration of the unit , should it have a gap between the handle and faceplate or not. I was advised they were going to ship me a replacement cartridge via second day delivery and the item did not arrive.
March 9, 2013