Rated 2.8 out of 5 by 51
Rated 4.0 out of 5.0 by taysomb Nice looking faucet, several different streams
Several people have already noticed that the handle sticks out a bit -- it does unless you have a deep wall, in which case it will be closer to flush. While it is not rock solid, I wouldn't say that it is wobbly or anything; besides, the handle is easy to turn so you will not have to put a lot of torque on it.
I did have to put a crazy lot of tape on the shower head pipe as it connects to the piece inside the wall, but in the end I think I have a solid connection.
The different jets are pictured below, you have 4 of them, basically a regular shower, regular & jet, jet, and anemic/conservationist water amount.
June 16, 2013
Rated 1.0 out of 5.0 by NoLongerBugged Misleading photo on box.
As stated below, the installed product does not look like the picture on the box. I have yet to hear from customer service at Pfister, the phone number produced no results. I am going to have to purchase the longer sleeve so it doesn't look ridiculous. If I'm still unhappy, or there is an excessive build up of gunk constantly getting in the back of the lever, I'll have to pay the money to install a universal lever. If you still want to buy this product, look very carefully at the install and where the end of the valve comes to outside your expected finish wall.
June 26, 2013
Rated 1.0 out of 5.0 by Bern Don't believe the pictures of this product...
The single-handle control for this product does not install as shown in any of the photographs. The photos show the metal cone flush against the faceplate, but the installation line drawings show the cone inexplicably standing off of the face plate by a good 3/4" and that, in fact, is how it installs. This not only looks silly, but results in a very flimsy and unstable control handle that would be easily damaged by someone accidentally giving it a good bump or even through normal use. I am completely dissappointed by this, but of course you don't find the problem until a multi-hour install job is 95% done. I expect I'll have to buy another faucet within just a couple of years. Pfister got me. They won't get me again. Unless they contact me and refund my money AND let me keep the faucet installed since that cost me.
May 29, 2012
Rated 2.0 out of 5.0 by Michael Handle wobble and box discrepancy
The ease of installation was good: The valve assembly has a bracket with screw holes for securing to a stud. Visually everything looks good.
After installing the valve handle, I noticed there was much more wobble than I expected (or had seen in any other shower faucet I have come across). It seems to wobble because the handle is supported by nothing more than the plastic valve stem and body. The metal handle is not wobbling on the plastic stem, but the entire plastic valve assembly flexes.
Also, the finished installation of the faucet handle does not match what is illustrated on the box. It does, however, match what is shown on the instructions in the box. I cover both of these in the review video.
March 17, 2014
Rated 5.0 out of 5.0 by Steve A darn good product
You really have to read the directions, but then it works. The hardest part of my project was getting my old valve hande off. Despite barely being able to back the set screw off, it would not budge. I took my metal cutting grinder to it, peeled back a portion of the handle shell and was able to remove the center screw from the white plastic insert to get the whole thing off. The new kit came with the exact same white insert, so then I was good.
April 14, 2015
Rated 1.0 out of 5.0 by nezisgirl Very unhappy with the handle on this product.
We bought this product awhile back, our bathroom renovation has taken much longer than expected (2 years total) because it was a complete tearout. We just finally finished the tile surround, and installed the fixtures. We are very unhappy with the handle on this product. The box picture is deceiving. The handle sticks out very far when installed, making it very flimsy. It does not feel like a quality product. The product is returnable, but how are you supposed to return it once it is already installed, valve and all? I will be looking for a different shower handle to replace this one. I am just hoping I can find one that actually installs like the picture shows. So disappointing. :(
December 30, 2014
Rated 1.0 out of 5.0 by Mike Low Quality and Quality Control
Purchased this product in a sealed box. After it was installed by a professional we could not get anything but lukewarm water. When we tried to adjust the unit we found it was missing parts. Lack of QC at Pfister. When I called customer service I had to go through a voice recognition answering service that did not recognize much, very aggravating. Customer service was not as knowledgeable about the product as they should be. He was unsure of the proper configuration of the unit , should it have a gap between the handle and faceplate or not. I was advised they were going to ship me a replacement cartridge via second day delivery and the item did not arrive.
March 9, 2013
Rated 4.0 out of 5.0 by pegnc Lever Issue Resolved
I called Pfister as recommended by their answer to me about my concerns of the flimsy lever. They understood my problem and recommended I replace the stem value and lever which is under warranty. I do not have to access the wall, just remove the parts and replace. At that time, we are going to adjust the Pressure Balanced Value to have hotter water.
I did want to add that during our renovations, we replaced both vanities with Pfister faucets and they are excellent. They are well-built, have strong water pressure, well designed and were easy to install.
The shower head on this unit is one of the best with (4) different shower functions, excellent water pressure.
February 19, 2015