Rated 3.1 out of 5 by 34
Rated 2.0 out of 5.0 by kc200 nice but probably not worth it
this umbrella is great looking. the crank, however, is impossibly difficult to operate and seems to be getting worse - so much so that raising the umbrella is now next to impossible when at first it was only a challenge. When lowering it, the umbrella tends to fall closed after a certain point (watch your head) once cranked enough. I don't know if it's actually going to last another season. invest in a better one.
September 6, 2011
Rated 1.0 out of 5.0 by Monica this umbrella doesn't open properly
Not something I can recommend, based on the quality of this item.
October 8, 2013
Rated 4.0 out of 5.0 by Brie Sharp looking, but difficult to crank up or down
It's a very dressy, upscale look. Truly compliments my black, iron patio set, but it is extremely difficult to raise it up. I am going to exchange for another - perhaps this one is flawed. Pattern and color - beautiful.
August 26, 2011
Rated 1.0 out of 5.0 by Johnequest Poorly constructed. Substandard materials
The umbrella and pole are made of quality materials. The problem is with the plastic hand crank mechanism and skinny thin twine used to raise and lower the umbrella. The umbrella is thick heavy fabric attached to long wooden spines. The hand crank struggles to open the umbrella and feels like it's going to break at any second every time you open the umbrella. I find I have to keep backing off with the hand crank and even lowering it a bit several times before it will finally turn fairly easily and raise the umbrella all the way to the top. A thicker cord with a pulley system would be alot more durable for an umbrella of this size. I would not recommend this product to anyone.
October 2, 2012
Rated 5.0 out of 5.0 by LaughingVixen Provides great shade and is sturdy!
Very sturdy construction and is big enough to provide enough shade for a 7 foot table.and chairs. The pattern adds some spunk to the back yard too. Love it!
June 14, 2011
Rated 3.0 out of 5.0 by homeslice This product is just ok.
Nice and wide. However, It is way too difficult to crank open even for a strapping young man.
May 29, 2012
Rated 4.0 out of 5.0 by skidaddy Looks nice. Heavy material
It is hard to crank up, but good product for the price.
September 7, 2011
Rated 3.0 out of 5.0 by Jeannie Product not as described and hard to crank up fully
Beautiful product but...on the hd site they described it as having a "tilting" feature. When it arrived my umbrella did not. I called the plantations pattern company to clarify if they even made the product as described and they do not. The 11ft umbrella is too large /heavy to have a tilt feature. Also the umbrella gets progressively harder to crank as it goes up. I waxed the rope with my dog's paw wax (mushers secret) and it fixed it immediately, however I don't know if this fix would've lasted long term or gunned up the crank system over time. I've returned the product after two days of use to exchange it for something that fits my needs better. If you want a large umbrella and don't mind leaving it open then I would recommend this product, otherwise pass on it
April 17, 2013