Model # PL-HW301N

Internet #204462921

Plantronics Encore Pro Binaural Headset

Discontinued Plantronics

Encore Pro Binaural Headset

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Product Overview

The PL-HW301N is a Plantronics Encore Pro Binaural Headset. The product combines style with featherweight comfort. The unit is developed with nylon composite materials.

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Customer Questions & Answers

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Customer Reviews

Encore Pro Binaural Headset is rated 2.9 out of 5 by 15.
Rated 1 out of 5 by from Awful, avoid this one We have all Plantronics headsets in our call center, and they work well. We had another team member join and so we ordered this model (it was our first of this model). It is just terrible. It will not stay on anyone's head, it's all stretched out. Perhaps it would fit an oversized gorilla's head? I think it might be the design in general. We ended up having one of the other users give up their headset so the new person in the call center could have one. This one is unusable.
Date published: 2013-09-11
Rated 5 out of 5 by from Works great but pay attention to details I'm very pleased with the sound quality of the headset, and especially pleased with the noise canceling microphone. I work from home and when windows are open and the lawn service people come around, it can get very loud in my office. When I'm on calls, the callers hear none of these background sounds. My own testing found that microphone pickup was very sensitive where you're speaking and had very low pickup anywhere else around the mic, as well as low pickup of any sounds a few feet away - exactly what you want in a noise canceling mic. Just remember two things: 1) the sound quality depends greatly on the headset amplifier you plug it into - so pick the best quality amplifier you can afford, and 2) make sure you set and test the amplifier settings so it's correctly matched with your phone. Otherwise, you're going to get poor quality sound. Also, don't forget that it connects to the handset jack on your phone so if you have a lousy phone, that could also contribute to problems. One nice addition would be a mute switch in the cord - it doesn't have one so you need to mute from the amplifier.
Date published: 2010-10-21
Rated 5 out of 5 by from I love it! it's great, I'm very pleased with the sound quality of the headset, and especially pleased with the noise canceling microphone.
Date published: 2012-05-03
Rated 5 out of 5 by from Best Quality Excellent. A bit expensive but callers tell me they feel I am in their head.
Date published: 2010-04-15
Rated 1 out of 5 by from Sound is horrible The sound is horrible. It sounds like the person on the other end is talking into a tin can. The volume on the amplifier has to be turned all the way up just to hear the person on the other end. Also the headsets are a little uncomfortable on the ears.
Date published: 2010-07-08
Rated 1 out of 5 by from Worst Purchase Ever The acoustic coupling needs to redesigned, I couldn't hear a thing with my ap15 amp turned to max! The only way I can use this headset is without ear cushions which is very comfortable.
Date published: 2009-09-17
Rated 1 out of 5 by from Horrible sound quality I bought a binaural headset that retails over $100 under the assumption that it would have good sound quality and at least STEREO sound channels. It has neither. The sound is muffled, you need to turn the volume as high as possible, and it is MONO only. Awful.
Date published: 2012-06-20
Rated 4 out of 5 by from disappointed performance I hear very well the communications with his 2 ear-phones but on the other hand the microphone is heard with difficulty by the interlocutor with also of the problems of echo. This price and for a product says “PRO” it is rather disappointing
Date published: 2009-11-05
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