Rated 3.4 out of 5 by 16
Rated 1.0 out of 5.0 by CShipley just awful
This contraption is ridiculous to try to use. The only way it will hand the handset up properly is if there is a rubber band around the lifter and that handset, AND THEN, the rubber band has to continuously be adjusted because it slips. If this is what it takes to be wireless, I'll just stay wired...
September 12, 2016
Rated 4.0 out of 5.0 by lucky guy Check the lifting setting before you buy a new one
The setting got moved and the help desk did not get me to try that. So I bought a new one that I did not need.. Still in the box. First one just needed to be adjusted.
June 23, 2015
Rated 5.0 out of 5.0 by alldogs Excellent Customer Servicve
I have used plantronic products for many years & love not only the products but the customer service that they provide.
If I ever need anything I am able to call customer service & they take great care of my needs immediately. Great hours, wonderful help & they are always very courteous. I will always choose Plantronic products over any other in both my business and my home.
April 16, 2015
Rated 1.0 out of 5.0 by Peter27 Does not lift
This lifter rarely worked when I first purchased it. I had to fiddle with the wires everytime that I wanted it to work, and even that was sporadic. After much frustration, I gave up. I tried to troubleshoot again today. Still does not work.
Product does not do its job - lift. Product does not work as stated by Plantronics.
March 4, 2015
Rated 5.0 out of 5.0 by Christina01234 Easy to use
I bought this a couple weeks ago to accompany my wireless headset and I am so glad I did. The lifter is very easy to install and use and works great. This product, along with the wireless headset has saved me from having severe neck strain and allowed me to be a lot more mobile in my workspace. One of the best purchases I've made.
September 9, 2014
Rated 3.0 out of 5.0 by Kevin High Failure Rate
We have several hundred of these devices in service. The most frequent problem I have encountered is that the lifter stops picking up the incoming call, failing to sending the 3 alert tones to the headset - a hugh issue to anyone that spends any time away from their immediate work area. To date, the only way to resolve the issue has been to replace the lifter. I question the quality of the built-in microphone circuitry that is supposed to pick up the ringer (installing the external mic does not help).
January 6, 2011
Rated 4.0 out of 5.0 by Jesscuz Great product! Quick delivery.
This is just the part that I was needing and the shipping was quick.
September 16, 2014
Rated 4.0 out of 5.0 by Ceteris_Paribus Good, but gears give out
It works as described. However, there is a possibility of ruining the product if one chooses to lift the receiver by hand instead of using the device w/ earpiece. Specifically, the lifter's gears become damaged when the receiver catches the lifter and in effect forces the lifter up at a swift rate. Do this twice, and you've ruined your lifter. To avoid this make sure the lifter is far enough down so that lifting the receiver by hand will not catch the lifter.
October 11, 2011