Model # PL-MX500I

Internet #204463024

Plantronics VoIP Headset


VoIP Headset

$3208 /each
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Product Overview

The MX500i VoIP Headset offers versatility that’s perfect for the work-at-home professional who is always on the go. Use this headset to make Skype and other Internet calls through your computer’s USB connection, connect it to your cordless phone, or use it with your cell phone. Because this headset is built to enhance sound quality, it will give you professional call clarity wherever you are.

  • Versatile 3-in-1 design connects to your computer, cordless phone, and most cell phones (requires a 2.5 mm jack)
  • WindSmart microphone technology reduces wind noise for enhanced call clarity
  • Ultra-lightweight, under-the-ear flex grip design for all-day use
  • Adjustable one-touch volume controls and mute button
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Info & Guides

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Cord Length (in.)
Product Depth (in.)
Product Height (in.)
Product Width (in.)


Electronics Included Components
No additional items included
Internet Connection
Not Available
Maximum data transfer rate/speed (Mbps)

Warranty / Certifications

Manufacturer Warranty
One Year

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Customer Questions & Answers


Is this headset compatible with the Avaya 2420 phone system?
Asked by: Leti
Hello- The MX500I is designed for use with a PC via USB or home phone with a 2.5mm headset port. It is not compatible with the Avaya 2420. For a list of headsets that will work with your phone, please see the Plantronics online compatibility guide here:
Answered by: PlantronicsRepresentative
Date published: 2015-12-02
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Customer Reviews

VoIP Headset is rated 4.6 out of 5 by 20.
Rated 5 out of 5 by from I love this product It is great for outdoor use. It has excellent wind resistance. I work outdoors and need to converse on the phone. Its design fits comfortable under the ear and holds in place. The boom has a wind resistant sponge so you can be heard clearly on windy days. Plantronics makes the best hands free devices I have used.
Date published: 2009-11-20
Rated 5 out of 5 by from Excellent audio I purchased this headset and USB interface 6 years ago. It still works great. It's light, comfortable (I love the under-the-ear fitment), and easy to set up. The only problem I've had was that the microphone tube broke (result of cramming it into my backpack). It was easily fixed with adhesive tape.
Date published: 2016-11-15
Rated 5 out of 5 by from Love it - so light and comfortable The directions that came with the product are worthless. However I was able to watch a video online to see how to adjust and fit the product on my ear. It is so comfortable, you hardly know you are wearing it. I absolutely love it!
Date published: 2016-09-01
Rated 5 out of 5 by from Love this headset!! GREAT sound quality - on both ends. Have had numerous people ask me "Are you on a headset?" because they cannot tell. The sound quality is just so good. Surprisingly comfortable - wasn't sure because it's such an unusual design, but once I have it on, I really do forget it is there. Super, super product.
Date published: 2010-01-19
Rated 3 out of 5 by from Poor quality The rubber on the ear bud disintegrated in couple of months.
Date published: 2009-09-24
Rated 4 out of 5 by from I am happy with the device but I am still getting used to the under ear concept versus the over ear. The quality of the sound is awesome and people on the other end of the phone also have told me the quality is great.
Date published: 2015-08-27
Rated 4 out of 5 by from Very comfortable great audio I am on conference calls all day and i was looking for a headset that was comfortable. I came across this unusual design, read the reviews and decided to give it a try. It took a little getting used to but now i don't even know its on. The audio is excellent especially on VOIP and I love the USB adapter they give you to use too! The only issue i just recently experienced is the rubber surrounding the speaker is peeling off. I submitted an inquiry on their website. Let's see how good their customer service is! : ))
Date published: 2014-10-15
Rated 5 out of 5 by from First impressions I am a gamer but more importantly a dad so I needed to find a single ear option (keeping one ear open for family). What I found was good but others are telling me that they hear a hum coming across when I speak. Is this something I can fix? I found turning off the mic volume thru software makes the sound less faint but never makes it go away.
Date published: 2012-07-01
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