Rated 4.4 out of 5 by 107
Rated 5.0 out of 5.0 by Np48 Nice
We like this stove. We haven't had to go through a really cold time with it yet. We like having the thermostat so it doesn't stay running all the time. One thing we dislike is that you can't completely fill the hopper because the mechanism that holds the top up goes down into the hopper and won't if it is full.
March 30, 2016
Rated 4.0 out of 5.0 by Growa Excellent stove
We upgraded from an old whitfield.(had basic options) to this new pleasant Hearth. It has auto ignition and thermostat control so I just set my 'comfort zone' and let it go...only thing I have to do is fill it with pellets. It also heats my house much better than the old one. Now onto the bad: the fan and auger motor are slightly louder than my old one. Next was on the 2nd night we had it running the auger got jammed (that never happened with the old one) and we woke up in the middle of the night freezing but it hasn't happened again yet) and lastly there is no pull out/removable ash pan. There is an area just below and around the burn pot that the ash collects than you have to vacuum it out. But despite the bad things I listed I would definitely recommend this stove...especially for the price. I shopped at a local fireplace store and the cheapest pellet stove they carried was $2,999! I could purchase 2 of these pleasant heath stoves and have money left over for pellets.
April 5, 2016
Rated 5.0 out of 5.0 by NorthernCalifornia2016 Clean lines, quiet
In reading reviews, the only complaint I saw was people had a hard time getting it off the shipping pallet. This must have been fixed because it was easy to remove, just four bolts. Once we hooked it up we were pleased with how quiet it was. I love the auto ignite feature. It regulates the temperature, turning itself on and off. Fill it up and let it go for a couple of days. The lid has a safety feature that when lifted, ceases dropping pellets. Nice. Same thing when the door is open. I saw this priced several hundred dollars more at many places on line. Home Depot had the best price and the shipping to my door was reasonable.
January 26, 2016
Rated 5.0 out of 5.0 by Durango Great Stove
This stove is perfect. It heats my 1,500 SQ. FT. home great. I originally purchased another stove from Lowes, because they had one in the store, and I didn't want to wait for shipping. What a big mistake! After 2 days the igniter went out, and it was very noisy. I decided to order this stove and received it in five days, so I returned the other one. I could not believe the difference. This stove was the exact same price, and is at least 10 times better! It looks better, uses less pellets, heats better, and is a lot quieter.
I wish I would have bought this stove first. Could have saved me a lot of trouble! If you are looking for a pellet stove in this SQ. FT. range, this is definitely the stove to buy! You will love it.
January 28, 2016
Rated 1.0 out of 5.0 by Marc No customer support...
The stove works good now that I solved a few of issues. Pleasant Hearth (PH) has no customer support. If you call PH (877-447-4768) you will get someone in India who has no idea how to fix a problem. They kept saying in broken English "you need to clean you stove". Email PH (at firstname.lastname@example.org) but they will never respond. I'm disappointed in HD for having a supplier like PH.....
February 17, 2016
Rated 5.0 out of 5.0 by ToastyinNH True Love
My first pellet stove, so easy, dependable. I'm the envy of my friends. It's been a month or so, but I'll check in over time
February 10, 2016
Rated 5.0 out of 5.0 by techfranz Great Stove. Reliable and
Auto Ignitor works great. Comes on and off with thermostat.
March 2, 2016
Rated 4.0 out of 5.0 by JAD Pellet stove
Easy install, Still trying to figure out the settings for the Temp. Easy cleaning.
January 15, 2016