Rated 4.7 out of 5 by 94
Rated 4.0 out of 5.0 by Jacer24 Nice Cover. Difficult to mount.
The product is exactly what was advertised and is of good quality. However, the instructions leave something to be desired. The cover can be mounted at different heights to accommodate different sized fireplace openings, but the methods for adjusting the mounts is not clear at all. It took me 3 tries to get it right on my 2 foot high X 3 foot wide, fireplace. I strongly recommend a helper to assist with installation. The mounts themselves are also of a questionable design, thumbscrews that you are supposed to turn by hand, making it very difficult to get them tight enough to hold the cover in place. However, the cover I was replacing was of a similar design, so I guess that's just "industry below standard".
June 21, 2016
Rated 2.0 out of 5.0 by Dublin2245 Poor manufacturing
This is the second time I've ordered this exact fireplace. I had to return the first one because one of the holes on the doors where you screw in the handles wasn't an exact circle and not matter what I did, the screw wouldn't go through. My second one just came in yesterday and I just opened it up to install. Now there are TWO holes on the left bi-fold door with the exact same problem. Instead of it being a circle hole for the screw it looks kind of like the letter "D." I'm going to try and figure something out to make it work because it is such a pain to package it all back up and drive it back to a Home Depot. I have been looking forward to having my new fireplace for a couple weeks now so I'm very disappointed :(
July 28, 2016
Rated 5.0 out of 5.0 by Happy The fireplace doors look great!
The fireplace doors were packed well and arrived in perfect condition. Installation was fairly easy and the instructions were clear. I thought I would be able to install them by myself, but ended up needing a second person to hold the doors in place while securing them to the fireplace. The doors look great. I haven't actually built a fire yet because the weather is still warm so I cannot comment on the functionality or durability at this time.
September 27, 2016
Rated 5.0 out of 5.0 by Leavick Excellent fireplace doors
We used these fireplace doors on an old stone fireplace built in the 1890's. The doors had a "flexible enough" design that we were able to make them work even though the fireplace was not modern construction. Great value for the cost, especially compared to what custom doors would have cost us.
October 9, 2016
Rated 5.0 out of 5.0 by Lohi Great fireplace doors
Even though I had to read through the directions a couple of times to understand what I was doing, I was able to install them myself (not bad for a 70-yr-old woman). Just needed a second pair of hands to hold doors in place for the first bracket. Then the rest went smoothly by myself. I really enjoy the mesh doors that open out instead of sliding. Looks beautiful.
September 20, 2016
Rated 1.0 out of 5.0 by JuneInPoway NOT for faced masonry fireplaces
We bought the FP screen for our marble-faced masonry fireplace. The fit was accurate but the install is unacceptable.
The brackets and thumb screws to hold the screen in place securely are 1/2 too SHORT to reach properly......this the depth of the marble facing. The thumb screw to hold it from the sides actually hits exactly at the joint of the marble and the masonry.
I called Pleasant Hearth customer service and they were NO help.........said 'the screens are only intended for install on masonry'. They do not have any brackets that will add the vital extra 1/2 inch we need for a proper installation. They have no intention of making one available. They were NO HELP at all.
I will likely remove and return the screen to Home Depot and try to find a screen manufacturer that is more aware of the fact that MANY people have refaced their masonry fireplaces over the years!
I am an unhappy customer!!
April 19, 2016
Rated 5.0 out of 5.0 by Candy My fireplace
It was easy to install and it looks great! I love that the screen opens like little doors instead of the pull chain screen.
August 30, 2016
Rated 4.0 out of 5.0 by Thomasdh Looks good
overall we are happy with the product, The doors fit well, and look good, and seem to be solidly made,
A minor complaint, the product was not delivered with the insulation necessary to install as outlined in the installation instructions, so I had to use insulation I had around the house.
It could not cost that much to ship the product with a few more feat of insulation.
August 2, 2016