Rated 4.0 out of 5 by 22
Rated 3.0 out of 5.0 by whiskersonkittens Too time consuming to put together
The product arrived to our house the first thing I noticed the box said "cherry", not mahoghany as advertised. After spending many hours of putting it together, some vague instructions, and almost impossible to mount firebox to mediia center because of tight space, we finally turned it on. There was a loud clunking noise coming from the firebox. We had to dismount firebox, unscrew the back, and put the roller back in place. This did not come out in shipping, it is obvious it was not properly installed at the factory. Very thankful we had not put our heavy 52 " tv on the stand until we tested the firebox first. The blower is pretty loud and competes with the tv. The fire is nice to watch and you can adjust brightness and height of flames. The remote control is a handy feature.
December 16, 2012
Rated 4.0 out of 5.0 by Nice Nice looking piece of furniture.
I have only had the fireplace for approx. 1 month now, but I am pleased with its appearance. I wish it put out more heat. We have it in a fairly large room, and if you stand close you can feel the heat. However, if you get a few feet away from it, it isn't very warm. It came in many pieces, but was very well marked with good directions, so putting it together was pretty simple and quick.
January 3, 2013
Rated 4.0 out of 5.0 by Latwin Nice lookings, does the job.
This is a nice looking fireplace that was easy to assemble, my 19 year old son did it. We keep the thermostat set between 68 - 72 degrees depending on the temperature outside. The only problem that we have had/seen so far in the 2 months that we have owned it is that the board above the heat source is starting to warp after 2 months. We are not sure what we will do about this or if it will get much worse. (we hope not since we really like the fireplace)
February 5, 2013
Rated 5.0 out of 5.0 by HDShopper Love it!
Nice design, well made and easy to use. It looks great and takes up little space. It does take a bit to assemble but its worth it.
February 5, 2013
Rated 5.0 out of 5.0 by djzs Great Price when purchased and easy install
Was happy to recieve this fireplace. I searched many hours to find that this was the best deal.
Assembly was easy and simple, for the last instruction to tighten down the actual fireplace bracket you need a offset Phillip/Screwdriver combo though you only have 2.5" of space to work.
December 27, 2012
Rated 4.0 out of 5.0 by Katdaddy Price was right and I'm happy
I took a chance buying this online without any opinions on this model ANYWHERE on the internet. I searched for hours. I eventually found a review on a "Pleasant Hearth" product, but not my model. It was favorable based on delivery time, easy of construction, and quality of the product. That review was 4 stars out of 5.
My experience is also 4 out of 5. First the price was right for a 52 in media console. Delivery was very quick, within 3 days. I too was surprised at the cherry finish when the advertisement clearly states mahogany. But that really wasn't an issue with me.
Construction was very straight forward with the exception of the wood dowels. Per the instructions they said to fit the dowel until "snug". Mine were loose and I thought that I had received the wrong ones. I assembled it anyways and realized that once the bolts were tighten the product is extremely sturdy. Not an issue.
One of the main reasons I purchased the Pleasant Hearth product was because of the percentage of wood in the product. Close to 70% is wood and the secondary species is also wood. All other companies used much less wood and other synthetic materials.
Actually I was surprised how easy the set up was. Only one incorrectly positioned hardware that I was able to fix. For the most part the cabinet looks great with the exception of a slight finish defect on the top mantle. You can't see it unless you look at it at a certain angle. Otherwise, its unnoticeable. No gouges or scratches, which is unusual considering it shipped half way around the world from China.
The blower does make a typical fan sound, but I wouldn't call it bothersome in the lest. More like white noise. The flames are adjustable by remote. Very nice and realistic.
I rate it a 4 star based on the slight imperfection in the finish and very cramped bracket placement on the furnace itself, which is the very last step. With patience I got it in place. Impossible to tighten though with any size skew driver.
December 22, 2012
Rated 5.0 out of 5.0 by wheatie This product looks very nice.
I am very pleased with our electric fireplace, I was a little nervice buying this because I thought it would look so fake, but I was wrong it looks very real, heats up your room nice and its whole appearance looks beautiful, The only thing i can complain about is the delivery, they delivered it when no one was home and just dropped it off at the door, I really thought they would call first and they should of, good thing I live in a good neighborhood!
January 1, 2013
Rated 1.0 out of 5.0 by Brian Very disappointed
The overall product was beautiful but piece of it came damaged . And it stated that I would heat up to 400 sq ft which I have it in a room that's exactly 400 sq ft and the room is freezing cold still , this product does not even heat you up even if your standing In front of it am highly disappointed and wouldn't recommend it for anyone that looking to heat up a room , as for decorating a room it beautiful and that's it
February 19, 2013