Rated 3.0 out of 5 by 21
Rated 1.0 out of 5.0 by Don1 Left hanging
Bought this chainsaw and used it for 2 months. It worked very well except constant chain adjustment. Then one evening it would just die when throttle was pulled. It would continue this so I brought it back to Home Depot. Since it was over 1 month old it had to be sent off for repairs. Then 1 1/2 weeks later I get a call wanting to ask if I wanted it fixed for $215.00 which is more than the unit cost to begin with. They said it had 85 psi on the cylinder and that was scored and the piston ring froze up. They said I used raw gas in it. That angered me because I didn't use "raw gas" and told them to ship it back. Just got it back today and they will not do anything about it. I've used chainsaws before. I know you are to use a mixture of gas/2 cycle engine oil for the fuel and have a dedicated 1 gal gas can dedicated to it. I DID NOT USE RAW GAS. Now I am stuck with a $180.00 door stop. I will not buy another Poulan and will not shop at Home Depot again since they do NOT stand behind the products they sell.
April 28, 2015
Rated 1.0 out of 5.0 by jack Worst saw ever
Read reviews from other sites like Amazon. Most people hate this thing and I am one of them. Problems with gas caps, fuel lines, adjustments, and chains constantly flying off. I don't think I 've gotten through one tank of gas on this and have spent far more time working on it than cutting anything. I won't ever consider another poulan. This expensive device is just money down the drain. I think I read somewhere it was discontinued, probably because of the complaints.
January 18, 2015
Rated 5.0 out of 5.0 by wilem cant beat these poulans
This saw is a workhorse of a saw. people complain about hard start, loose chains are apparently not experienced saw users and victims of ethanol diluted fuels. The fuels ruin the fuel lines and carb gaskets/diaphragms. If trees twist on your bar the chain will be loosened. I cut down a 55 year old hack berry tree and my 18" just kept coming back for more. the tree was 4 inches wider than my bar. these are all problems of improper technique and lack of experience. I have had my old poulan for 20+ years and my newest one for about a year. They both crank within a few pulls and run magnificently. A lot of saws have walbro carburetors and that is the heart of a chainsaw.these carbs require frequent rebuilding because of ethanol in the fuel. i use 100 octane airplane gas in mine or straight no alcohol fuel in mine to prevent the cracking of the fuel lines.if you want a good experience with your saw and you should, after all you paid for it, learn proper technique. Its all over the internet. ie. you tube. even if ubder other manufacturers names such as STIHL.
February 8, 2014
Rated 1.0 out of 5.0 by Deernek WARNING – Staring Issues
Too Much Trouble, used few times, really hard to start/restart even with fresh gas/oil. Spend more time getting it to work than using it. If it did start would not idle, it had to cool down to start again... Now it want even start.
September 16, 2013
Rated 4.0 out of 5.0 by Hazardtree Great saw
I am a wildland firefighter and am used to using large STIHL saws, but this little guy can do some work. Purchased this a few years ago and the only problem I have had is the gas cap being really tight and the stock chain was a piece of junk. It has cut down and bucked up 5 fully grown mesquites, last one finished my chain. Proper sharpening and maintenance will make this saw last a long time. I run a 50/1 mix (manual says 40/1) and it runs smooth. Also the bar is a little small for cutting large timber (20+in) but can still do the job.
November 18, 2013
Rated 2.0 out of 5.0 by Poppy Very hard to start, quits while cutting
I replaced my old Poulan with this new product but am very disappointed. It is extremely hard to get started and stay running and once running, it will quit for no apparent reason while cutting.
June 4, 2013
Rated 3.0 out of 5.0 by bob13 great saw but
I have had several poulan chain saws and they all work great in hot and cold weather. The problem is the bar securing device. This is the first saw I have had that uses a plastic wing nut to secure the bar. I spend more time adjusting the chain than cutting wood. It has 2 threaded studs for the bar but only uses one to do the job. I replaced the plastic nut with a flat washer lock washer and metal nut. It works ok but I wish I could use both studs, but the other is to deep in a guide hole to get a nut on. I wish I could get a regular bar cover.
If you are only going to do some cutting and don't mind the hassle of adjusting the chain all the time it is great. If not look for a saw of equal quality that has a better bar securing set up. To repeat the saw is great except for that.
December 23, 2013
Rated 1.0 out of 5.0 by highlandcoo DO NOT WASTE YOUR MONEY
This would be a good saw if it were serviceable using available tools. The gas cap is poorly fitting and difficult to remove or screw back on. The carb needs frequent adjusting and takes a special tool to adjust that you cannot even buy from an authorized service center which means you must take it in to have a 2 minute adjustment done every 2nd use. While free to have adjusted under warranty, most folks expect a saw to run without having to constantly take it to a service center. We are lucky to have a service center 15 miles away, but after the warranty is up and we have to pay for a constant minor adjustment that could easily be done at home if we could just buy the tool, this saw will become rubbish as the cost and time involved to get a 2 minute adjustment done will not be worth it.
November 3, 2013