Rated 4.1 out of 5 by 55
Rated 1.0 out of 5.0 by dfwfiveoh Aoid At Any Cost
I purchased this unit before the big snow storm in the Washington, DC area in late January 2016. The pull cord was broken out of the box and I had to use a screw driver to get it to retract. After pulling and then using a screw driver several times, it would not start. Called PowerStroke and their customer service line was close because of inclement weather. I can understand that. What I can't understand was that the unit was shipped broken. Finally spoke with someone at PowerStroke and they recommended I bring the unit to Home Depot for repair. I really have a problem with repairing a brand new unit that never worked in the first place. Avoid this generator and brand no matter the cost.
January 25, 2016
Rated 5.0 out of 5.0 by Tom Loud
This thing is very loud. It makes my dog very nervous. She keeps looking at me like I have a sandwich for her but I don't... Haha. Starts on the first pull and runs everything I need it to. Awesome deal! Highly recommended!
February 23, 2016
Rated 1.0 out of 5.0 by Paul Difficult finding parts/shop willing to fix it
When Hurricane Sandy hit I waited at Home Depot for 9 hours on Wednesday and 6 hours on Thursday before a truck load of these showed up. There were no choices. This was it and it was $900. $200 more than it is now (6000 W). It was fine during our power outage (11 days) but not long afterward the carb had issues and needed replacing. The first shop I took it to wanted nothing to do with it because it's so hard to find parts. The second shop has it now and thinks they can find a carb for $200. I have my fingers crossed!
January 22, 2016
Rated 5.0 out of 5.0 by Plumber amazing life saver
I'm extremely happy with my choice it's a little it's a little loud and kind of heavy but that's all good with me pretty much does my whole house I love it
February 14, 2016
Rated 4.0 out of 5.0 by Ddyreg So far so good
I purchased this basically for emergency needs. It's very heavy in the box. Make sure to have at least two strong people to lift it. You have to assemble the wheels to it, which is easy but ackward because it's "heavy". It is easy for one person to move around with the folding handle. I followed the instructions with fuel and oil and it started on the first pull. It ran very well but it is loud. I have not hooked up any home devices to it yet, but I will test that soon.
December 19, 2015
Rated 1.0 out of 5.0 by Lyn May be a fine machine
I bought this machine during a power outage because my old generator would not start and this one was the last at the local store. All generators were flying out the door. It went together with minimal assembly and started not he first pull- so far so good. Then I found that I needed a 40 amp plug that neither my local general store nor any others in the local area had (this on Christmas eve) because they had all sold out. Anyway, the day after christmas I found the correct plug at a local (22 miles away) hardware and while I was hooking up the plug my dear wife came out and said "Honey, no hurry. The power came on." Why these machines don't come with the correct plugs is beyond my concept. Sure would have been easier on me. Did I mention I'm 73, an ex-contractor and fairly accomplished handyman. So- the only run out has been the trial start--except that it now has a gas leak somewhere in the system and I won't use it. It's going back to the store . To add insult to injury, HD has an internet sale on generators. A 10,000 watt, gas or propane, electric start with auto idler- features this generator did not have- for about a hundred bucks more. Sorry Power Mate- you don"t cut the mustard for me. I rated it as all poor, even though it did not really have a fair test in use. Other machines have many more features at a close price and I have had a poor experience which tested my patience. I won't say don't buy it as it may fit your needs but my experience was poor.
January 26, 2016
Rated 5.0 out of 5.0 by Ricky Great Generator, to have during an Ice storm
This is a great generator, it was easy to set up and get ruuning
I was able to get the unit set up and running in under ten minutes
It stated on the first pull, It holds about 5 gallaons of gas
I ran my freezer, refrige, tv, totaster, micwave, cell changer and cable box
March 10, 2014
Rated 5.0 out of 5.0 by SuperMomOfTwo Great so far, top notch-U.S. based customer service.
Very pleased so far. Been running about 24 hours. Service center located in our nearby Home Depot.
Currently powering our well pump, oil furnace, and various household essentials.
Awaiting a snow storm and 800 number rep instructed us to cover the unit w/weighted plywood to protect it from the elements, will be cutting a custom sized piece later today.
Would buy again.
November 7, 2012