Rated 4.0 out of 5 by 5
Rated 5.0 out of 5.0 by Bic Great Customer Service
For the price, this is a nice looking headboard that is easy to assemble and we are happy with the product. The company and especially the customer service person named June is what is really impressive. The carton was loaded into our vehicle by the store employee, so we didn't see the puncture in the side of the carton. When we opened the carton we found 3 pieces damaged. This was on a Friday night, so on Saturday morning, following the instructions for concealed damage, we emailed the parts department about the problem. I was very surprised to receive an email on Sunday morning from June in the customer service department that she had gotten my email and was processing my order for the replacement parts. June asked for a few more details and had the order processed in no time. We really appreciate the great customer service and would highly recommend Prepac products.
July 25, 2016
Rated 2.0 out of 5.0 by Rachel Bad cuts in wood
Nice headboard however pre drilled holes weren't cut as long as they should have been and two of the vertical boards for the shelves were too long had to take them out otherwise the top on the headboard was bowed. Now it's only two long shelves with holes
July 26, 2016
Rated 4.0 out of 5.0 by Shaundra Pretty Good Headboard
This headboard is an assembly-required, MDF and laminate product. The assembly was rather simple, and the finished headboard looks nicer than I expected. I chose this headboard because it stands alone, but it did not feel very stable. We bolted it to the wall for added security.
July 26, 2016
Rated 5.0 out of 5.0 by kit perfect headboard
Perfectly just what I wanted. Being a single woman, the directions were written in plain english and I was able to put it together in less than an hour. I did not put the backboard on it as I wanted the paint on the bedroom walls to show thru and highlight my "stuff".
September 1, 2015
Rated 4.0 out of 5.0 by D123 NIce product, easy to put together.
Nice product, easy to put together. Great value for the money, I will now buy other coordinating pieces.
August 28, 2012