Rated 3.4 out of 5 by 5
Rated 2.0 out of 5.0 by johnmnz English instructions may have helped
I've no idea if this is what I needed or not - I suspect not. It looks somewhat like the broken parts in my window frame. The parts seem to be made of decent enough materials and pretty well finished - nice to see they are made in the USA, too. However, the instructions were printed in minute type, none of the measurements were legible and the instructions made no sense at all as they referred to things that I'd never heard of and which weren't shown in any diagram. I will be returning this next time I go to Home Depot.
June 28, 2013
Rated 5.0 out of 5.0 by az1919 Worked as Advertised
Best price I could find on this item. The shoe set works and you have to have it if you are replacing the counter balance.
July 22, 2014
Rated 4.0 out of 5.0 by Jj1782 What I needed
This was what I needed to go with my window sashes. Nothing high quality, but got the job done.
April 29, 2014
Rated 1.0 out of 5.0 by John You don't sell the proper sizes
The channel balances I purchased were not supplied with the shoes to complete the assembly. When I had to purchase another product, the shoes, to finish the assembly, the pieces don't fit the balances. I have no way of using your products after making 2 purchases online.
July 9, 2013
Rated 5.0 out of 5.0 by Steve Exactly what I needed, easy to install
Thanks to extensive help at the home depot window desk, I identified exactly the parts needed for my 20-year-old windows!
May 22, 2012