Rated 2.4 out of 5 by 5
Rated 1.0 out of 5.0 by TimInSLC Was OK until it broke
After two months of limited usage, the thermostat knob broke and seized up. I have been waiting for 5 months for the warranty replacement part and it is still back-ordered.
July 13, 2015
Rated 1.0 out of 5.0 by CTLife DO NOT BUY
This is one of the worst products I have ever purchased, It comes with a 1 year warranty and in the year and a half I've owned it, it has only worked twice. Procom's customer service reads off of scripted cards and has no idea how the product works or what is needed to get it to work properly. The replacement parts needed are often on back order leaving customer high and dry when the unit is needed. MY ADVISE DO NOT BUY THIS PRODUCT!!!!!!!!!
January 6, 2015
Rated 3.0 out of 5.0 by Oakley Good for the price.
After a year the jury is still out.
First, the price was good and that is why I bought it, as well as wanting a heater with a thermostat. I'm not sure the thermostat measures the room temperature as much as just determines how often the heater will come on. However, I am able to set the unit and be satisfied with the heating level.
It took several months to get rid of an excessive exhaust smell. I turned down the gas level as much as possible because a repair man told me the gas built up and then flared when coming on and that caused the exhaust smell. I was ready to return the unit, but after months it finally got better. A friend with the same unit does not have the same problem.
The repair man told me these units are really not meant to heat a house, but rather just be back-up. And that is how I try to use it with my wood stove whenever possible. The PL gas is "wet" and there is water on the windows in the morning. I don't know if this is normal, but did not notice it with the vented unit I had previously.
The unit does make clicking noises, just for the record. Pros- Price and it is easy to light and that is very convenient.
I am not totally displeased. But if I had the opportunity I would probably upgrade.
February 7, 2015
Rated 5.0 out of 5.0 by James Works Great
Seems just what I needed to replace a 20 year old that finally bit the dust. Fast ship, easy installation and it works like a charm. Be sure and hold the gas button down a minute or so, to purge the air and presto
February 25, 2014
Rated 2.0 out of 5.0 by Randy not a terrible heater back is wicked until you pay a gas professional to adjust it and fix leaks from factory
Over all the heater is not bad but it requires more work than just hooking up
March 25, 2014