Rated 4.4 out of 5 by 28
Rated 3.0 out of 5.0 by Birdog Average
Generally happy with the hot tub.
Unfortunately, there needs to be a bit more disclosure on the part of Home Depot regarding this hot tub. This the first hot tub I have purchased from you. I have owned two prior tubs from different companies. I understand this was a basic tub based on the sales price, however, Mentioning in the advertisement, that this unit does NOT have a drain would have been helpful. If we lose power, in the winter time, I would need to drain the tub quickly. As is stands, I will have to syphon or bail out the tub manually, and also every time I would like to change the water. Only other comment.....There was some major gouging on the surface of the top part of the tub which was hidden by the 90 degree bended cardboard edge protector. It would have taken more than a reasonable amount of time to inspect the unit curbside, forcing me to act on faith that the remaining unwrapped portions of the unit were in good condition. Thanks for taking the time to read this. I hope it helps.
January 31, 2012
Rated 1.0 out of 5.0 by MajorMojo51 Buying a QCA Hot Tub is a Mistake.
I've had a QCA Gibraltar hot tub for four years. This will be our fourth summer with it. That is, if it didn't have crack in the tub shell.
So within the first year of ownership I had problems with the walls of the hot tub. The heat of the sun was warping the plastic which was pulling away from the foam backing. QCA was absolutely no help. So for the past four years I've had three tub walls that have a wavy appearance.
During my second year the seal on the pump went bad and it cost me over $400 to replace the pump. Plus it was a nightmare to install as the old pump had mounting hardware I couldn't get to (on bottom facing the ground).
Last year I had no issues. However this year I noticed the water level dropping which indicated a leak. I spent hours trying to determine where the water was leaking. I couldn't find a hose or a jet that was leaking. I called a service man to take a look at the problem. He not only found that I had a bad sensor but also found that I had a crack in the tub and showed me where it was leaking.
Now I could try to repair the crack but it's likely only a symptom of a larger problem that there will likely be more leaks in the future. Long story short, the hot tub is a complete loss.
I looked at the owners manual and the warranty on the tub is only one year. In my opinion that is very telling. One year is much of a backing on an item that should last much longer.
It is actually quite pathetic. But the reality is you really do get what you pay for. Do yourself a favor and look at a more reputable and recognizable brand for a hot tub. You'll be happier in the long run. Please learn from my mistake.
June 13, 2013
Rated 5.0 out of 5.0 by Ilovemyhottub Wonderful
We received this hot tub in November and have enjoyed it nearly everyday since.
It arrived within the stated shipping time in great condition.
The tub is beautiful and exceeded our expectations. I shopped many different brands and after receiving this tub I am positive I made the best purchase.
We have called QCA spas a couple times with questions and they answered our questions easily.
I would buy from them again .
My only negative comment would be that it should include a sample start up chemical kit.
February 11, 2011
Rated 5.0 out of 5.0 by Sarge Loving my spa
I workout hard every day but my morning start in my spa. I discovered this to be a way of loosening up and preventing injuries. At the end of the day, I'm in the spa again and discovered it settles me down before bedtime, giving me a better nights sleep. It was easy to instal , maintain and operate. Customer service was patient, professional for any questions. I highly recommend this product.
PS My lovely wife is photoed in spa
March 7, 2014
Rated 5.0 out of 5.0 by Samantha Great Spa, our first and love it!
We've had this Spa a while now and it was my retirement present to myself :).
Ordering process was easy and fast, delivery was equally fast and efficient and free.
Instead of the having the truck-driver drop it in the driveway we had him drop it on the curb by the fence line and friends helped move it into position after taking fence panel down. It does not have a drain plug but using a hose to empty it and refilling only takes a couple of hours.
We change the water out twice a year, the book says every three month, but twice a year works for us. We have the ionizer and use very small amounts of chemicals. The tub has nice jet action, the variety of jets placed thru-out is nice and the variety makes for great massage action. The cover keeps the temp evenly and the outer panels are very easy to keep clean. The filter is huge and last a long time, especially if you clean it every 2 month. Even during our nasty snow and ice storms the spa stays at the correct temp. We are very happy with our hot tub.
March 7, 2014
Rated 5.0 out of 5.0 by Jaimek Best Decision of my life
At first I was reluctant to purchase a hot tub. I only saw the negatives, and frankly I have never been much of a water person. My children begged and begged and I never really listened to their arguments because I did not want any part of a hot tub. But one afternoon I did some research for myself and saw all of the benefits. This is such a great price for an amazing unit!!! I have no regrets in my purchase, and my entire family loves it! My only regret is that we waited so long to purchase it. It is so relaxing after a day at work to climb into the hot tub with my husband. It is great for entertaining and we always tell our friends to bring their bathing suits. We did not want to waste a thousand dollars on a sound system, so we have ipod speakers on a table nearby that we use to play calm music. My husband has back problems and the jets and warm water really soothe his pain. It is so easy to forget the stress we feel on a daily basis when we enter, and even after we get out of the hot tub. We consulted a contractor who told us that a concrete base would cost between 800 and 1000 dollars, but suggested that we place the hot tub on our previously vacant porch. This is a well-made product and I really recommend getting it, because you have no idea what you are missing out on!!!
April 6, 2009
Rated 5.0 out of 5.0 by JSALA QCA Gibraltar Spa purchase
Great Spa. Researched many different spa's before making decision. Talked to other spa owners for which items (jets, heater rating, etc) are most important. This spa arrived quickly, easy instructions for set-up. Hired local electrician to run wiring from house and hook-up. Quick and inexpensive to do electrical. We have been using this for about 12 months now and no problems. It's an excellent spa for everyday use!
March 7, 2014
Rated 5.0 out of 5.0 by Pampered Excellant Product and Great Value!
Hard to say enough about our Spa. Our order was processed and delivered with no surprises. Everything was explained beforehand. Set up was simple. Luxurious, relaxing and therapeutic. After a hard day of work, what more could you ask for.
The instructions are easy to read and step-by-step. No need to hire a Professional.
March 7, 2014