Rated 4.4 out of 5 by 21
Rated 5.0 out of 5.0 by Sarge Loving my spa
I workout hard every day but my morning start in my spa. I discovered this to be a way of loosening up and preventing injuries. At the end of the day, I'm in the spa again and discovered it settles me down before bedtime, giving me a better nights sleep. It was easy to instal , maintain and operate. Customer service was patient, professional for any questions. I highly recommend this product.
PS My lovely wife is photoed in spa
March 7, 2014
Rated 3.0 out of 5.0 by Birdog Average
Generally happy with the hot tub.
Unfortunately, there needs to be a bit more disclosure on the part of Home Depot regarding this hot tub. This the first hot tub I have purchased from you. I have owned two prior tubs from different companies. I understand this was a basic tub based on the sales price, however, Mentioning in the advertisement, that this unit does NOT have a drain would have been helpful. If we lose power, in the winter time, I would need to drain the tub quickly. As is stands, I will have to syphon or bail out the tub manually, and also every time I would like to change the water. Only other comment.....There was some major gouging on the surface of the top part of the tub which was hidden by the 90 degree bended cardboard edge protector. It would have taken more than a reasonable amount of time to inspect the unit curbside, forcing me to act on faith that the remaining unwrapped portions of the unit were in good condition. Thanks for taking the time to read this. I hope it helps.
January 31, 2012
Rated 3.0 out of 5.0 by Hondu19 Good and Bad
For the first year and a half that we had the Spa it was awesome. The problems started about the time the warranty ran out. Our control panel malfunctioned and had to replace it. Then for some reason our spa started leaking. I haven't the time or the money tor resolve the issue, but I am sure I need a professional to come out to make the repairs. I have bad knees and bad back, so I miss having it available right now. Hopefully I can get it back up and running soon. The spa chemicals are all fantastic. It was easy to maintain that part of it. I really miss it though.
March 8, 2014
Rated 5.0 out of 5.0 by franklin45 This product has been hassle free and has performed as expected
The delivery process was smooth and went as expected. The driver was very helpful and friendly. The set up was easy and hassle free. The electrical connections went very smooth. Start up was as described in the directions and went well. The few questions we had were quickly answered by the manufacture. The were three broken side panels when we received the unit but a call was all that was needed and new panels arrived within a few days without any fight or hassle. GREAT CUSTOMER SERVICE!!! We have enjoyed the spa since early May and have zero problems or issues.
July 4, 2012
Rated 5.0 out of 5.0 by PawD great so far
I've had the Hot Tub for 2 weeks now and it works perfectly and feels great to just relax in after work or exercising. the only issue I had was in delivery. I knew it was curbside so I waited with a trailer to move it from the curb. the delivery truck was contracted by Home Depot and the driver only had a pallet jack in order to try to remove the hot tub from the back of a 18 wheeler trailer. the driver offered to push it on the lift gate of the trailer and let it slide out onto the ground, if I signed a waiver first. needless tosay I declined and had him take it back. I contacted my Local Home Depot in Newnan, GA. and spoke to the manager Kevin. He arranged to have it shipped to the store and delivered from there to my home. they also placed it behind the housed where I needed it to be. So, all in all it worked out, just be aware that if you order one, you may want to have it shipped to your local store, unless you have a forklift.
October 1, 2014
Rated 5.0 out of 5.0 by Ilovemyhottub Wonderful
We received this hot tub in November and have enjoyed it nearly everyday since.
It arrived within the stated shipping time in great condition.
The tub is beautiful and exceeded our expectations. I shopped many different brands and after receiving this tub I am positive I made the best purchase.
We have called QCA spas a couple times with questions and they answered our questions easily.
I would buy from them again .
My only negative comment would be that it should include a sample start up chemical kit.
February 11, 2011
Rated 5.0 out of 5.0 by Bubba Very Good Hot Tub
This is an excellent hot tub for the money. My family and I are enjoying it very much. And when Gibralter says quick ship, that's exactly what they mean. We got ours in less than three weeks. One hint: definitely go for the company's option of having the tub come pre-filled with dehydrated water. The time it saves is enormous. All you have to do is rehydrate the dehydrated water and you're good to go! It's great and worth every penny of the cost for this option.
March 7, 2014
Rated 4.0 out of 5.0 by Pampered Oh How Wonderful
Absolutely love the spa. Worth every penny. REALLY need to plan ahead if you want to get right in and begin enjoying luxurious evenings in your spa watching the stars and soaking up the ambiance. Instructions for set up were not for a layman. Also, wish it had come with a start up kit of chemicals. If you're considering this spa, contact your electrician before hand, have your location chosen and ready for the the spa AND have your start up chemicals on hand. You won't regret the purchase.
September 30, 2009