Rated 3.2 out of 5 by 17
Rated 2.0 out of 5.0 by Retired68 Internal packaging poor and dirty
Opening package found all 4 main supports were covered with gray streaks and scratches. Could not clean up scratches. Found aluminum filings and chips in box.Aluminum chips were embedded in the the vinyl pieces. The aluminum supports in the main pieces should be cleaned and deburred before packaging. Hoping this was a fluke packaging job I ordered a second. It wasn't a fluke -- same thing, main support pieces had scratches, digs. and embedded chips. This white vinyl and needs special attention when packaging or when preparing for packaging. I will not accept the dirty looking and scratched gate to be combined with my clean white vinyl railing system. I am returning both gates and will look elsewhere
August 14, 2015
Rated 3.0 out of 5.0 by TW Good Value for the money. Item arrived scuffed, but it was fairly easy to assemble. Looks nice
Product arrived a little scuffed. Good value though.
August 9, 2016
Rated 2.0 out of 5.0 by AJ Quality control
Inconsistent cut-outs to insert balusters; had to make them larger myself. Home Depot hasn't come through yet in a month to get me replacement parts. Actual width is 1.5" smaller than listed which is not a big deal.
August 2, 2016
Rated 4.0 out of 5.0 by Gateway Nice Rail Assembly, Need Gate Kit
The rail assembly is nicely constructed and easy to assemble, However, I could not buy the gate kit, so I bought mounting hardware (hinges) separately and attached it to a stairway.
June 21, 2016
Rated 1.0 out of 5.0 by Improve1 Be Prepared
Twice this product has arrived nicked with scratches- the first gate had bent metal corner that did not allow the frame to go together. The second arrived with a warped railing that did not fit in the holes provided. We haven't even tried to install, as we can't ever seem to get it together. On the bright side, home depot customer service has been wonderful and is trying to work with the vendor to do some quality control and improve the product that is being sent. The third gate hasn't arrived yet, hoping for the best. Thus far it has been challenging.
May 13, 2016
Rated 4.0 out of 5.0 by ChrisR Good quality and cost effective
The gate is sturdy and attractive. I agree with other reviewers that it could be simpler to put together and subtracted one star. Assembly takes some patience so don't try and squeeze this project in between errands and read the directions thoroughly. The gate kit does not include hinge or latch hardware and I thought it was very clear in the description that was the case. Very happy with the purchase and would happily recommend this product to others.
April 9, 2016
Rated 4.0 out of 5.0 by Deckguy Good product, poor instructions
First, be aware that the hinges and latch are not included. Also note that the finished width of the gate actually measures 34.5", not 36" as listed in the description. But the gate seems to be decent quality.
Now for the bad stuff. My gate arrived with nicks and scrapes on each rail. The instructions seem pretty simple until you try to assemble the gate. The aluminum and vinyl rail labels are reversed in the sketch. There is no mention of the fact that the top/bottom aluminum rails are longer than the side aluminum rails. So if the aluminum pieces slide out of the vinyl pieces when you empty the box, as mine did, be careful to put them back into the proper vinyl rail. You also need to position the aluminum side rails inside the vinyl rails so they fit in between the top and bottom rails or the gate will not fit together correctly. That isn't mentioned in the instructions, either. Finally, a few balusters would not fit into the top or bottom rails. I had to file the openings to get them to fit.
July 27, 2013
Rated 2.0 out of 5.0 by Mike No Hardware, POOR Instruction
Instructions are useless, they don’t have any close details that you need to properly put this together. The metal frame from inside are sharp at the ends, which your fingers! You’ll put them together after a while but oops, there is no hardware to keep the parts in place, although the instruction #4 says “… and secure with the included assembly screws”. Unless you were prepared and got them before, you have to run to buy them from somewhere. But… what to buy, there are no recommendations for what to buy and can fit.
August 11, 2015