Rated 3.5 out of 5 by 22
Rated 4.0 out of 5.0 by Bremmel Great saw with some issues
The variable speed, blade positioning and miter features of this saw are pure genius.
This saw, however, has the same problem as the last. The blade does not get wet enough which means the blade does not stay cool enough leading to ruined blades.
I successfully redesigned the water supply on the last one but the new design of this one has limited my options.
The diverter valve broke the first time I tried to use it and am still waiting for a reply from Ridgid for a replacement.
I firmly believe that once these issues are resolved I will have a top notch saw. Especially with all the large format tile we are installing these days
May 14, 2011
Rated 3.0 out of 5.0 by Tileman A few nice features but engineering of them was not fully thought out.
Tile saw arrived in it's original box completly torn appart, so this was a sign of things to come.
Saw rails were miss aligned so I had to straighten them for the deck to run straight.
Lazer level would never proprerly work.
Incomplete design on the multi position motor head. The motor/blade should slide along the rail and lock into 3 positions but it cumbersome when changing postions and very difficult to lock into position without the lack of an indicator for the handle/screw to tighten.
Some good features such as expandable deck, water separation system, quick set adjustable motor pin.
Ridgid, keep working your close
November 20, 2013
Rated 3.0 out of 5.0 by Josh Not a saw for the price
Let me first tell you I have never actually cut a tile with this saw, I did own it. For about an hour.
I am a contractor who primarily does tile work and after reading the mixed reviews I decided to pull the trigger and purchase this for about 850 after tax.
I got to the job and opened it and was immediately discouraged about how much needed to be put together. Luckily I pulled out the tray and rails. This is what made me decide to take it back. As I pushed the tray across the rails I could feel the tray going up and down. And as I pulled the tray back it dropped a good bit as the rollers came off the rails. I knew then this was not the saw for me. If the table is moving that means the blade is... and that means cuts that aren't straight.
Like I said I never really gave this saw a chance but the movement in the table was enough for me to take it back. I feel for the price they should definitely address this issue because I was really excited to have the cut capacity this saw had.
Needless to say for you guys serious about getting a good saw, I purchased the dewalt d24000. That thing is a Cadillac.
July 25, 2015
Rated 5.0 out of 5.0 by HUSKYBOY GREAT TILE SAW !!
I HAVE HAD THIS SAW FOR ABOUT 5 MONTHS NOW AND I AM REALLY IMPRESSED WITH IT. IT HAS PLENTY OF POWER, AND ALL THE ROOM YOU NEED TO CUT LARGE TILE. I DON'T KNOW WHY OTHER PEOPLE ARE HAVING TROUBLE WITH THERE SAWS, BUT MY SAW IS THE BEST TILE SAW I HAVE EVER USED ! I HAVE BEEN LAYING TILE FOR 27 YEARS AND HAVE USED ALOT OF TILE SAWS (SOME COSTING MORE THAN $2,000.00) AND I WOULD PICK THIS SAW OVER ALL OF THEM ! THIS SAW CUTS PERFECTLY SQUARE OUT OF THE BOX AND THE LASER IS RIGHT ON. ONLY THING I WOULD IMPROVE IS THE WATER FLOW TO THE BLADE, IT IS ENOUGH FLOW BUT IT WOULD BE NICE TO BE ABLE TO AIM THE WATER AT THE BLADE. I HAVE RETIRED MY OTHER TILE SAWS ! THANKS RIDGID FOR MAKING A GREAT SAW !!!!!
April 24, 2013
Rated 5.0 out of 5.0 by LaserEyes Simply the best.....not like all the rest!
I have been in the tile business for 27 years. I have used just about every wet saw they have ever made. During all that time I had alot of complaints about all of them. I have spent the last 27 years saying to myself "why cant they just invent a wet saw that does this and doesnt have this stupid engineering flaw...." Now it appears that Rigid was reading my mind. This saw does everything I thought was a "no brainer" that all the other saws lacked. It appears that Rigid has done what all other tile saw makers just had never figured out.....get a few old tile guys like me to give them their input! Finally finally finally!!! If I could give this saw more than 5 Stars I would....but then again its in a class by itself.
April 22, 2010
Rated 3.0 out of 5.0 by davescustom saw replacement
I bought this saw to replace a Tile Master that had ben fixed to many times after 12 years of hard use. While unpacking, we noticed the diverter valve was broken. I don't understand why it was the only thing attached to the frame and was very vulnerable to damage. It took 2 weeks to get a new one and had to rig it to work. The saw produces an ok cut, I do really like the expanded material surface and the adjustability of the motor head. All in all, it is an ok saw but kinda wished i spent a few more bucks and went back with what I like.
January 10, 2011
Rated 4.0 out of 5.0 by Strummer Versa"tile"
Not quite excellent, but well-suited for the contractor. Cons: instructions not great and no parts list included. My unit arrived with a bad diverter valve and a damaged table locking pin. Water trays are pretty flimsy. Water pump and related hoses not very robust or well designed.
Pros: Good service when I reported problems. Unit went together well after some head scratching. Variable speed and laser are nice features. Motor has replaceable brushes and plenty of power. Hinged blade cover nice feature. Quick set up and great mobility.
May 3, 2011
Rated 2.0 out of 5.0 by RightTFTJ Disappointed with saw, Happy with Home Depot Service
Purchased the saw to make diagonal cuts on 20" tile. Saw will not follow a line at the outer position. All the nice features, 45 degree cuts etc. add to the torque placed on the arm and the arm is not ridgid enough in the outer position, pulls the tile across the blade. Too bad, saw works okay in the inner positions. Same problem as other reviewers with the water valve and water delivery. Cleared water delivery ports with a drill bit. Purchased a Ridgid chop saw at the same time, much better quality.
November 18, 2012