Rated 4.2 out of 5 by 51
Rated 1.0 out of 5.0 by DisappointedinOR Stay Away
I purchased this unit and under a month it failed to start. I took it back and HD gave me a new one same model.
I used this thing a couple of times a year, always difficult to start. The idle down feature is terrible and affects the pressure, sometimes no pressure.
After about a year it started leaking gas out of the carburetor.
I went to use it last fall and finally would not start at all.
Took it HD for repairs, after about 3 weeks I finally called to get and update. The HD tech says $180 for a new ignition coil about $100 for a new carburetor plus labor. Not worth the $$ for repairs in my opinion as it has always been a pain to use. I will not buy another Rigid product again.
March 1, 2016
Rated 5.0 out of 5.0 by Xray Nice machine
Spent about 3 hours washing my garage, house, 2 vehicles and driveway. Performed as expected, although I wasn't impressed by the turbo nozzle. I think the 25 degree is overall the best. Like others, I was annoyed by the nozzle tray attaching to the handle. Not only will they keep flying off, but you really don't need all that extra weight on the wand. I rigged up a simple solution that looks factory made, see pics below. I just took a block of aluminum that is the same width as where the rubber nozzle tray attaches to the handle. Drilled some holes through it, then used self tappers to set it on the machine. Works great, and looks nice too. No reason you couldn't just use a block of wood as well.
So far, no problems. I tried like a devil to start it for a minute, wouldn't crank. I was starting to see red, then I remembered about the on/off switch, it was set to off, so of course thats why it wouldn't start. So if something is going wrong, its usually operator error. When turned off, it takes a minute or so to build pressure back up. Once it gets going, there is no stopping it ! It stripped 7 years of gunk from the driveway like butter .... My 17 year old son was so impressed that he begged me to let him try it, very rare for him to volunteer to do anything resembling work. But it actually is fun, I didn't want to give the wand up, but I did.
Soap hookup works good, a bit of a hassle changing nozzles and putting the tube on the pulling it off, but it is what it is. Nice to have the capability to make suds.
Well constructed, I can see this lasting years with proper maintenance, and it should be a $$ maker as well, doing power washing side jobs. 1 tank lasted almost 3 hours, and it starts up very easily [especially if the switch is on!].
Can't say much negative. The nozzle tray thing was an easy fix, don't see why Rigid doesn't do this out of the factory. To the guys who said it was tough to put together ,, I don't know what to say about that, if you know how to use a wrench and have a spare 20 minutes, thats all it takes. Is on sale as its apparently being phased out, grab em while you can.
April 9, 2012
Rated 1.0 out of 5.0 by RCarmean ####****PIECE OF JUNK****####
$$$$PIECE OF JUNK$$$$$ SUBARU ENGINE LASTED 3.5 YEARS!!!!! I ONLY USED IT 2 DAYS A YEAR!!!! CHANGED THE OIL EVERY YEAR!!!!! SUBARU MUST BE JUNK!!!!! STAY AWAY!!!!
I WILL GO WITH HONDA THIS TIME!!!!
May 21, 2015
Rated 1.0 out of 5.0 by MikeColorado Seized up
Well, I used this power washer about 10 times a year to wash my cars and power spray my deck. It was probably a little too powerful for my home. I started it up after having it for two years and guess what, it seized up.
I am going to take it in to a certified repair shop to see what's up. Hopefully they do not mess with my warranty, but you never know.
Ps - When putting it together, the pre-drilled holes were not done correctly. Really made it a pain to get it right. Also, they need to provide rubber rings or something so the wand fits together better. Finally, the idle runs up and down, which really affects the pressure. It can be annoying.
March 11, 2012
Rated 1.0 out of 5.0 by Paul Got a defective one???
This is my second power washer, so, yes I know how to use one. Assembly was easy BUT there is a lot to put together (it had to fit in the box I guess). I never got it started. When I turned on the gas cut-off, gas leaked from all over the engine. Turned off the cut-off and wiped off the gas. Waited an hour, turned on the gas cut-
off and once again gas leaked from all over the engine; I mean REALLY leaked. Repeated this one last time with the same results. Called Ridgit, rep transferred me to 'dial tone'. Called Homedepot; they were nice enough to let me return it. Never again Ridgit, a wasted day; 10 am pick up, 4 pm return (I watched a football game while gas evaporated three times).
September 29, 2011
Rated 3.0 out of 5.0 by eagleriverman Not worth the money with the idle down feature!
The idle down feature works sporadically. Sometimes it idles down while using the washer which kills the pressure. When it does work it preforms very well. Called Ridgid and they told me to contact Subaru because they made the engine. Called Subaru and they said that they just make the engine and that Ridgid adds on the idle down feature.It seems no one can decide who should cover the problem.I live in northern Wisconsin so there are not many places that will cover the warranty. Save your money and buy the washer without the idle down feature. Other than that problem the washer works great.
September 8, 2011
Rated 4.0 out of 5.0 by Cottagefolk pros and Cons
Pro: easy to put together, power down feature is great, engine runs well, works as described, rotating nozzle is excellent for deck cleaning, light, easy to transport with low centre of gravity, great water connections, wand easy to use, tires roll well on grass and rough terrain, good on gas
Con: having to shut-off engine for nozzle change is a bother need a good multi-head for this machine, nozzles attached to wand is dumb and I will install a holder on machine as suggested by others, manual is poor.
June 6, 2012
Rated 5.0 out of 5.0 by Soloman Excellent product.
This is a well designed and well built product from Ridgid. Thank you HD for carrying this line. I have only used it for about 8 hours so far on two projects, cleaning concrete and cleaning stucco walls, and this PW has worked flawlessly. Make sure you press trigger and release pressure in system before restarts. If you do this the PW will start easily. I would have preferred the nozzle holder/nozzles to be somewhere on the machine and not the spray wand but I can easily relocate them myself. Great product - I am glad I spent the extra $$$.
November 22, 2011