Rated 2.8 out of 5Â by 72
Rated 2 out of 5Â by jjc122161 Soft Start\Worn out pad
The soft start is annoying. If you let go for a second you have to wait for it to start again. This is hard to get used to. I only use this about 2 times a year. The sand paper is difficult to remove from the backer. You need to use your nails to get behind it or the backing Velcro comes off with it. Now after changing the paper a few times the backer is going to be needed to be replaced as others have said in their reviews. I believe the backer should be redesigned.
August 18, 2014
Rated 2 out of 5Â by Pdqwint One major weak link to otherwise great product.
I was hired to help restore a mid-century modern post and beam house designed by a famous architect. Repairing rot on the beams is my main job and required that I purchase a random orbit sander. I am pretty much brand loyal because of my experience with my other Ridgid tools, so I went straight for the Ridgid. I loved working with it right out of the box. Plenty of power, The choice of 1/8 or 1/4 diameter orbits is a great feature for the work I'm doing. I had a little trouble with the "Lock-on-Button" as I was having trouble avoiding the trigger and kept accidentally deactivating the lock. I have figured that out now.
My big problem with this product is that after only using it for 10 days, the hook and loop pad has worn out. Based on my experience, comparing info with my co-workers who use different brand and the reviews I've read about this sander, it has a problem with this. What makes the problem worse is that the replacement pad is not available where I purchased the tool, nor have I been able to find it elsewhere. I have ordered 3 of them from an online source but they are special order and I won't likely have them for 2 weeks! I'm dead in the water.
I expect better from Ridgid and based on my other experiences with your products I know Ridgid expects more from itself, too. At least I hope they do!
Without the problems I've mentioned, I would rate this sander 4 stars, at least. The weak quality of the hook and loop material brings it down to a 3.
The fact that the replacement part is not available at Home Depot, or anywhere else that I've been able to find, is inexcusable and since I'm screwed at the job site until my replacements come, the rating now has gone down to 2.
Come on Ridgid! Fix this!
August 26, 2014
Rated 2 out of 5Â by yourpalAllen poor product support
I used my sander for a short time before the sanding pad wore down. Home Depot does not stock them and Ridgid's warranty is not easy to use nor practical. A new pad thru this website is $42!
Ridiculous. A poorly designed part needs additional supplied with the product and availability at the store.
I bought a 2 pack on another website for less$
April 17, 2014
Rated 3 out of 5Â by hoffman It was a great sander while it lasted.
I have two of these sanders. Neither lasted more than a year before it quit working. The first one was the motor and the second was the switch. I had not registered either and Home Depot would not help me. So I took the switch from one and put it in the other. It worked up until this weekend and a bearing went out in the drive. The pad flops around. Now I am just a hobbyist and don't really use a sander that much so it doesn't seem that they should be wearing out this fast. I have a 5" dewalt that is ten years old. I am going to give both to Home Depots Ridgid rep and see if he can tell me why they worn out so soon.
December 23, 2013
Rated 5 out of 5Â by citizen Great sander for the price
You just can't get a better sander with these features for this price. There are sanders out there with the same features as this though not all in one like this. Brands like DeWalt, Bosch, Makita, etc are very well respected but you won't get their premium models for $100. The 12' cord has just about aliminated extension cords and the dust bag is easy to install and remove and both size vacuum hoses will fit this thing. Soft start feature and dual patterns will adapt to any conditions. The free LIFETIME service agreement when you register is a no brainer. Regular wear items like brushes are even covered. This will last you a lifetime, Ridgid will make sure of that.
March 10, 2010