Rated 4.1 out of 5 by 81
Rated 5.0 out of 5.0 by Dmi518 highly recommended
the generator was used on a job site for the first 30 hrs. Brought it home right before Sandy hit, i am 1 hour north of nyc so our area was hit pretty hard. we were without power for 6 days, but the Rigid made it feel like nothing happened.
i Changed oil to synthetic before the storm at the 30 hr mark and it performed flawlessly. i ran it over 100 hrs and was very happy with its performance. the lcd also tells you when service is due.i changed the oil again and spark plug at 100 hrs.
it is well built, gives out clean power as i run through the panel with an interlock kit. It was practically like power never went out.
i find it to be top quality, i am impressed with the subaru engine. the design makes it easy to move and it is not as loud as most gens it size.
in my opinion it is high quality and excellent value for a generator of its size.
November 14, 2012
Rated 5.0 out of 5.0 by BC2000 Solid heavy duty feel
The generator looks and feels heavy duty unlike the other models sold in stores. The design beats my friends honda. I like the zero gravity feature for the easy moving around despite the heavy weight of the unit. The engine started up without any problems at the first trail. The battery start is a awesome feature. Make sure and charge the battery prior the install and maintain the charge during storage. The unit is tastefully finished and nicely painted. I contacted customer support regarding the Subaru engine oil changes and type. I was told not to use synthetic oils. Also, for the breaking period I was told to use straight 40 weight oil for the first 20 hrs with heavy load on the generator so the seals and rings set properly. The tech support said that most of the people don't use the generator to it's designed capacity. The engine is not your typical engine, it is a commercial duty motor so it has to be broken in with heavy oil. After 20 hrs change to regular 10w-30 oil for the remaining life of the engine. Remember, this is not in the users manual.
December 27, 2011
Rated 5.0 out of 5.0 by tk7404 Great Power
This generator runs great! It ran a 230V mig welder and a grinder and a work light while never missing a beat.
November 24, 2014
Rated 4.0 out of 5.0 by farmer a good machine
I bought this generator before the hurricane came through New Jersey last year it worked very well I have recently had electrical work done on my home to allow me to use a generator to run my whole house if needed my only to complaints are the generator is loud I wish they would make a muffler attachment for it my other complaint is that the that maker of the generator says do not use E 85 ethanol well here in New Jersey you have to you cannot buy gasoline without it when you are done using the generator turn the gas off and let it run dry you will find when you started up the next time it starts much easier so always run it dry
September 8, 2012
Rated 1.0 out of 5.0 by SGTBraddick Generators with bad air cleaner box = voided warranty
If you buy this generator before running it zip tie the air filter cover on because the vibration will loosen the bolt holding it in place. We bought this generator a little over a year ago didn't use it until last October The bolt fell out the air filter came off I don't know how long it was off but I zip tied it on and had to replace the bolt but the damage was done. Took it in and the motor needed to be replaced but because it had sucked in dirt on the filter box it voided the warranty. My brother in law has the 6500 and same thing happened on his with the air box. Be warned There are better generators out there for better prices
October 2, 2012
Rated 5.0 out of 5.0 by JMNY No heavy use yet.
My generator was delivered on time and in perfect condition. Set up was easy and I was up and running in about 30 minutes. The thing does look impressive and the hand truck like dolly works great. I have not had the opportunity to use this generator to power my home yet ( thank God ) but have used it to power some heavy duty power tools. Unit starts right up and and runs effortlessly. I wish the motor had an oil filter but I can also tell you that I have a cement mixer with the same brand engine and it has never failed me so I am confident that this one should work well also. No complaints...happy customer.
February 6, 2012
Rated 1.0 out of 5.0 by Jcook1 Not pleased at all
I really have a hard time understanding how anyone can like this generator. I used this generator twice. The first time after using it the generator did not work and I had to replace the fuel filter. I tried to using the generator during Hurricane Sandy because my power went out and the unit ran for just barley an hour for one day then died and now I can't get it started. I called customer service and they told me to add oil which I don't understand how I need oil if the unit was never used and still don't start. My next generator is a Honda and please learn from mistake don't buy this generator.
November 3, 2012
Rated 2.0 out of 5.0 by autopainter was happy now not so
I use the generator daily. I was very happy with it. Powers my tools effortlessly. Have done all the maintenance recommended in the manual. Now the generator has 350 hours. It blows a ton of smoke on start hot or cold. Its burning a half a qt of oil per day. The Subaru engine is supposed to be top, but Im not so sure. I can't find the receipt and no one will help me. The engine has a 3 year warrenty. This generator hasn't even been maufactured three years yet. Thanks Rigid and Subaru. I have always bought Dewalt tools. I have had a few serviced. Never needed a receipt, always taken care of. I can assure u. I won't be making a switch to Rigid if this is the customer service I get.
April 24, 2011