Rated 4.6 out of 5 by 12
Rated 3.0 out of 5.0 by PJCC Wayne Product with Ridgid slapped on it, according to Ridgid's Literature
The best backup sump pump is one that can run on AC or DC, this is DC only.
I'm creating a portable sump pit from a rain barrel we won at a Home Depot workshop. During the rainy season my patio and backyard are the neighborhood's basement.
The electrical cord is short. The plug is too heavy, big and falls off the wall. They should design a product to hold it on the wall. Picture below.
I grew up in an industry on computers for decades, land phones are obsolete and unreliable. The Box containing the advanced warning system has limited use, but an easy digital set up.
February 11, 2013
Rated 5.0 out of 5.0 by ToddB Very well made, so glad to have it, but does anyone really need dial features?
A few years ago we had terrible flooding and my sump pump was cycling every 60 seconds for several days. Boy was I worried about losing power! A backup DC pump was definitely on my wish list.
First, I want to make what you might think is a subtle distinction, but I think it's worth mentioning. Think of this pump as not just a backup pump that comes on if you lose power, but more accurately a backup pump that will also work if you lose power. By this I mean it will operate whenever the float trips, even if you have power. The instructions don't mention this, but the details of setting the float level elude to it. Because of this you have to ensure that the backup float trip point is higher than that of the primary pump, or this pump will cycle with or even before the primary pump, which you don't want. This pump will operate if your primary pump fails.
The plumbing involved in hooking up two pumps is not too difficult. I actually enjoyed it. It should only take you a couple of hours for everything. The parts shown in the pictures were all purchased at HD. My cellar is unfinished, which certainly makes things easier.
The biggest challenge for me was getting the pump floats set so the primary would trigger before the backup. The layout shown in my photo was already in place because I had two pumps in case of a failure. I removed the secondary pump to make room for this DC pump with battery backup. The existing plumbing wasn't perfect for my new setup, however. The floats are different and I really want to lower the primary some more. Also, in testing the setup I brought a garden hose in through the window to fill the sump hole. This proved to be a bit of a nightmare as it dredged up all sorts of sand from under my nice bed of large gravel. I plan to remove everything, dig the hole deeper and clean out the sand. It's just barely accommodating the DC pump as-is. You can tell that the two trip levels in my photo are awfully close. Additionally this pump actually has two floats, which is pretty cool. If the water rises past the first float for whatever reason, gets to the second float and trips it, the pump controller detects a fault and signals it. My second float is much to close to the top of the sump hole for comfort. Another reason the rework the setup.
While installing the new pump I noticed it uses stainless fasteners. You'd think that would be standard, but it's not. My other two pumps have rusted fasteners, so that's a nice touch.
At first I didn't like the float because it's not integrated with the pump, but I quickly came to appreciate the flexibility it gives me in positioning it. It doesn't even have to be near the pump. A simple tie wrap is all you need.
I bought the bigger battery recommended in the manual. I ordered it from HD (was out of stock for a while) and had it delivered. You can't fit anything bigger than that in the unit. I suppose you might be able to put a beast of a battery next to the unit if you really wanted to. The battery was not cheap! I tried to skirt around it by buying used, but in the end I decided the safe bet was to go with the recommendation because I read some reports of people ending up with mismatched battery technology with backup units like this.
The unit itself is simple. All the electronics are in the battery cover, so to speak. It's really old-school membrane buttons and input methods. You can set the date/time and the display will tell you when the unit was last tested. It runs periodic self tests. I have no interest in the phone dialing features and I question how many people would use them. Fewer and fewer homes have hard wired phone lines that operate when the power is out. I have Vonage, but Comcast's internet phone and any other alternative all suffer from the same fate when the power is out. You have no phone. Even if that weren't the case, I personally just don't see that functionality as being useful to me.
As for the actual operation of the pump, it's excellent. I was pleasantly surprised by how quickly and quietly it emptied the sump hole.
My final assessment is that I think this is a solid unit that will do the job very nicely, but I do think it's a bit pricey when you factor in the battery. I don't know how much of the controller cost is because of the phone dialing features but if it's significant I think a version without that for less money would make sense. I haven't compared this unit to others so my recommendation is strictly based on my experience with this unit.
August 1, 2013
Rated 4.0 out of 5.0 by ToolTimeTony Battery backup protection for Sump System
Unit is attractive and functional. Relatively easy to install if you have plumbing and mechanical skills - not a first time project though. Float requires a mount and tying in the battery operated pump to the discharge line will require fittings that are not supplied. Requires a 12 volt - DC battery, accepts a variety of "auto sized" battery types. Works fine. A bit pricey when add in the cost of the battery - but worth it if you are prone to power outages. Also provides added capacity if needed during peak flow periods. Nice feature is the ability to connect to a phone line to provide notification. Relatively easy to setup operations once installed. Quality built.
February 13, 2013
Rated 5.0 out of 5.0 by nvanderkamp Installed just in time
I had no problems installing this pump. It took a total of about 3 hours to have it completely installed and functional. I was able to find everything I needed for the install at Home Depot (other than the battery). The amazing thing was, one week following the installation, we got the rain of a lifetime. IL was flooded very badly getting 6 in. of rain in one night. I couldn't believe it when I woke up to find my pump alarm going off and the pump working very hard to deal with all the water. Our sewer drain had backed up (nothing the pumps could have prevented) but this back-up pump kicked into high gear, helping to clear the water out of the basement as fast as it was coming in. I am very impressed!
April 30, 2013
Rated 4.0 out of 5.0 by HDKevin A good back up system for most houses
The system was easy to instal and adapt to my existing sump pump. The notification system works well when I unplug the plug. However, if the power were to go out in my house, my phone line would be dead because I have an internet phone provider. When the power goes out, the modem goes out, thus the phone goes out. I was able to save a ton of money by going to my local warehouse club and looking for clearance batteries. The system will still function as normal but I will not receive notification. All in all a good back up system
January 26, 2013
Rated 5.0 out of 5.0 by GLJS very good purchase
very good product with simple installation...instructions were very simple
September 17, 2014
Rated 5.0 out of 5.0 by jonjon1 Easy to set up
We used this to empty my brother's swimming pool because it had a crack and needed to be repaired. We also had syphon hoses going but this little pump worked triple time over the houses! In the end there was less than a cup of water on the bottom of the pool! Impressive!!!! I can only imagine how it would save in a flood situation.
February 13, 2013
Rated 5.0 out of 5.0 by ICanDoIt Peace of Mind
After Storm Irvine flooded my basement and cost me more than $5000 I said to myself I won't let it happen again. Thanks Ridgid for this smart backup system now I can have the peace of mind knowing that my basement will be safe from now on. Easy to install. Tested and works great. Very happy with my purchase.
January 13, 2013