Model # RSM3300

Internet #203823750

RIDGID Advanced Notification Back-Up System

Discontinued RIDGID

Advanced Notification Back-Up System

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Product Overview

RIDGID Advanced Notification 12-Volt back-up sump system provides worry-free basement protection for the homeowner. The microprocessor controller checks for AC power and battery status continuously, then self-tests for float and 12-Volt pump operation every 7 Days. The auto-dialer notification calls any number you choose, to alert you to a problem before flooding occurs. Program up to 5 phone numbers—your cell phone, your neighbor, the plumber. Know instantly, wherever you are, if there is a problem.

  • Self-tests for power, battery status, float and DC pump operation and powerful DC pump moves up to 2300 GPH at 10 ft.
  • Easily connects to any standard phone line (telephone service required for auto-dialer function), program up to 5 phone numbers
  • Smart charging technology eliminates surface charge and brings battery back to optimal levels
  • Use any deep cycle 12-Volt battery, wet cell (SLA) or maintenance free (battery not included)
  • Includes connection port for 3rd party security system notification (optional)
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Product Depth (in.)
Product Height (in.)
Product Width (in.)


Amperage (amps)
Batteries Included
Battery Life (hours)
0 h
Battery Type Required
One deep cycle sealed lead acid battery, min 40 A-hr, max 120 A-hr
Discharge Flow @ 0 ft. (gallons/hour)
Housing Material
Number of Batteries Required
Product Weight (lb.)
Voltage (volts)

Warranty / Certifications

Certifications and Listings
SSPMA Certified
Manufacturer Warranty
3 Year

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Customer Questions & Answers

Does this system advanced Back-Up System work with a SP-500 Ridgid Submersible Sump Pump?

I just bought an SP-500 Submersible Sump Pump. Want to know if this Back-Up System would work with this specific system.
Asked by: Jack
It will work with any pump. The pump provided is a back-up pump, not intended as the primary. Although you may need to change your basin cover to accommodate the additional discharge, or you can plumb them together with a T.
Answered by: BrewD
Date published: 2015-09-20

I have a sump pump already in place and all that is required is the Advanced Notification system. does it come without the pump?

Asked by: john
This product includes a pump.
Answered by: CommunityAnswer
Date published: 2015-09-20

How long does fully charged battery work without electricity

Asked by: Rich
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Customer Reviews

Advanced Notification Back-Up System is rated 4.6 out of 5 by 12.
Rated 4 out of 5 by from A good back up system for most houses The system was easy to instal and adapt to my existing sump pump. The notification system works well when I unplug the plug. However, if the power were to go out in my house, my phone line would be dead because I have an internet phone provider. When the power goes out, the modem goes out, thus the phone goes out. I was able to save a ton of money by going to my local warehouse club and looking for clearance batteries. The system will still function as normal but I will not receive notification. All in all a good back up system
Date published: 2013-01-27
Rated 5 out of 5 by from Very well made, so glad to have it, but does anyone really need dial features? A few years ago we had terrible flooding and my sump pump was cycling every 60 seconds for several days. Boy was I worried about losing power! A backup DC pump was definitely on my wish list. First, I want to make what you might think is a subtle distinction, but I think it's worth mentioning. Think of this pump as not just a backup pump that comes on if you lose power, but more accurately a backup pump that will also work if you lose power. By this I mean it will operate whenever the float trips, even if you have power. The instructions don't mention this, but the details of setting the float level elude to it. Because of this you have to ensure that the backup float trip point is higher than that of the primary pump, or this pump will cycle with or even before the primary pump, which you don't want. This pump will operate if your primary pump fails. The plumbing involved in hooking up two pumps is not too difficult. I actually enjoyed it. It should only take you a couple of hours for everything. The parts shown in the pictures were all purchased at HD. My cellar is unfinished, which certainly makes things easier. The biggest challenge for me was getting the pump floats set so the primary would trigger before the backup. The layout shown in my photo was already in place because I had two pumps in case of a failure. I removed the secondary pump to make room for this DC pump with battery backup. The existing plumbing wasn't perfect for my new setup, however. The floats are different and I really want to lower the primary some more. Also, in testing the setup I brought a garden hose in through the window to fill the sump hole. This proved to be a bit of a nightmare as it dredged up all sorts of sand from under my nice bed of large gravel. I plan to remove everything, dig the hole deeper and clean out the sand. It's just barely accommodating the DC pump as-is. You can tell that the two trip levels in my photo are awfully close. Additionally this pump actually has two floats, which is pretty cool. If the water rises past the first float for whatever reason, gets to the second float and trips it, the pump controller detects a fault and signals it. My second float is much to close to the top of the sump hole for comfort. Another reason the rework the setup. While installing the new pump I noticed it uses stainless fasteners. You'd think that would be standard, but it's not. My other two pumps have rusted fasteners, so that's a nice touch. At first I didn't like the float because it's not integrated with the pump, but I quickly came to appreciate the flexibility it gives me in positioning it. It doesn't even have to be near the pump. A simple tie wrap is all you need. I bought the bigger battery recommended in the manual. I ordered it from HD (was out of stock for a while) and had it delivered. You can't fit anything bigger than that in the unit. I suppose you might be able to put a beast of a battery next to the unit if you really wanted to. The battery was not cheap! I tried to skirt around it by buying used, but in the end I decided the safe bet was to go with the recommendation because I read some reports of people ending up with mismatched battery technology with backup units like this. The unit itself is simple. All the electronics are in the battery cover, so to speak. It's really old-school membrane buttons and input methods. You can set the date/time and the display will tell you when the unit was last tested. It runs periodic self tests. I have no interest in the phone dialing features and I question how many people would use them. Fewer and fewer homes have hard wired phone lines that operate when the power is out. I have Vonage, but Comcast's internet phone and any other alternative all suffer from the same fate when the power is out. You have no phone. Even if that weren't the case, I personally just don't see that functionality as being useful to me. As for the actual operation of the pump, it's excellent. I was pleasantly surprised by how quickly and quietly it emptied the sump hole. My final assessment is that I think this is a solid unit that will do the job very nicely, but I do think it's a bit pricey when you factor in the battery. I don't know how much of the controller cost is because of the phone dialing features but if it's significant I think a version without that for less money would make sense. I haven't compared this unit to others so my recommendation is strictly based on my experience with this unit.
Date published: 2013-08-01
Rated 4 out of 5 by from Battery backup protection for Sump System Unit is attractive and functional. Relatively easy to install if you have plumbing and mechanical skills - not a first time project though. Float requires a mount and tying in the battery operated pump to the discharge line will require fittings that are not supplied. Requires a 12 volt - DC battery, accepts a variety of "auto sized" battery types. Works fine. A bit pricey when add in the cost of the battery - but worth it if you are prone to power outages. Also provides added capacity if needed during peak flow periods. Nice feature is the ability to connect to a phone line to provide notification. Relatively easy to setup operations once installed. Quality built.
Date published: 2013-02-13
Rated 5 out of 5 by from Quality product gives peace of mind Because plumbing is my weakest DIY abilities, I hired a plumber to instal this system; but if you have basic plumbing skills, you certainly could instal it yourself. It took my plumber about 1/2 hour to instal it. My only real worry was that it wouldn't fit in the sump well next to the permanent pump--but it fit easily (the back-up pump measures 4" x 7"). Also, you will have to purchase a deep-well battery for the backup system. The battery runs around $120. This backup provides sublime peace of mind about virtually all aspects of sump pump operations. The features include weekly self-testing, continual monitoring of electricity, and automatic phone calls to up to 5 numbers if the system detects any problems. With the battery able to run the backup some 300 hours or so, it prevents basement flooding in the event of electricity failure... and there's plenty of time to take additional measure should the electricity be off a very long time.
Date published: 2013-02-27
Rated 5 out of 5 by from Installed just in time I had no problems installing this pump. It took a total of about 3 hours to have it completely installed and functional. I was able to find everything I needed for the install at Home Depot (other than the battery). The amazing thing was, one week following the installation, we got the rain of a lifetime. IL was flooded very badly getting 6 in. of rain in one night. I couldn't believe it when I woke up to find my pump alarm going off and the pump working very hard to deal with all the water. Our sewer drain had backed up (nothing the pumps could have prevented) but this back-up pump kicked into high gear, helping to clear the water out of the basement as fast as it was coming in. I am very impressed!
Date published: 2013-04-30
Rated 5 out of 5 by from Peace of Mind After Storm Irvine flooded my basement and cost me more than $5000 I said to myself I won't let it happen again. Thanks Ridgid for this smart backup system now I can have the peace of mind knowing that my basement will be safe from now on. Easy to install. Tested and works great. Very happy with my purchase.
Date published: 2013-01-13
Rated 5 out of 5 by from Love it. This is a smart system that monitors your pump and notify you by phone calls when there might be a problem. Now I know my basement is safe from flooding and I can sit back and relax.
Date published: 2013-01-25
Rated 3 out of 5 by from Wayne Product with Ridgid slapped on it, according to Ridgid's Literature The best backup sump pump is one that can run on AC or DC, this is DC only. I'm creating a portable sump pit from a rain barrel we won at a Home Depot workshop. During the rainy season my patio and backyard are the neighborhood's basement. The electrical cord is short. The plug is too heavy, big and falls off the wall. They should design a product to hold it on the wall. Picture below. I grew up in an industry on computers for decades, land phones are obsolete and unreliable. The Box containing the advanced warning system has limited use, but an easy digital set up.
Date published: 2013-02-11
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