Rated 3.4 out of 5 by 19
Rated 3.0 out of 5.0 by kilroy Wish Rigid would make it right
I like Rigid tools and it is normally my go to brand. These batteries are the weakness in there lineup. I wish they went with the lifetime warranty instead of the three year and if you do get them serviced I wish they would replaced them with a battery with the problem fixed instead of another battery that will do the same thing in a year. I have already taken three of these batteries in for replacement because over time they just stop working. It would be one thing if I was hard on my tools but i take good care of them and keep all my batteries inside so they don't get cold. Also when you do take these in to get them replaced it takes 3 months to get it back which is crazy. I just wish Rigid would admit these batteries have a problem and replace them with something better when they fail.
November 20, 2012
Rated 1.0 out of 5.0 by Harrison Expensive with a very very short life span.
I bought a Rigid drill and used it flawlessly for about four weeks. The drill was equipped with 18v Li-Ion batteries and "autoshift". After the four weeks the Autoshift started acting up and not providing enough power to drive screws or drill. Shortly after the trigger started getting less and less sensitive until it was just on or off with no control on speed and power.
I digress, the batteries only held a charge for about 45 minutes whether using them or not and after a few months wouldn't hold a charge at all. Now I've got two really nice and durable paper weights and a drill with no batteries. Upon looking to replace them through the warranty I was given the run-around and basically told I should just buy a new drill. So I shall, and this time it will be a DeWalt.
August 21, 2012
Rated 1.0 out of 5.0 by toolslover It doesnt charge within the firs 3 or 4 uses
I bought a cordless drill with two batteries and a charger long time ago. It work very good, fast and strong, but when I charged the batteries by the 3rd or 4th time it didn't charge at all. At the beginning was just one of the batteries, but it happened the same thing when I tried to charge the second one. I hope I can exchange this batteries for the ones that works... even 4 years later...
October 2, 2013
Rated 2.0 out of 5.0 by 4DOGS When they are good they are good.
If the Combo didn't have a lifetime warranty I would throw it away. One of the Batteries lasted less than six months. The Stores did not carry the batteries. The stores could not check the batteries to see if they were bad so they had to send them to another store. This process took over 6 weeks before the store called me and said they had my new batteries. Thank goodness for Customer Service in Atlanta.
December 18, 2012
Rated 5.0 out of 5.0 by maddog great deal on battery
great deal on batteries , ridgid very good product, only complaint was ad said lifetime guarantee, I doubted that so I called the # listed , they said if it is stated on the ad yes it would be lifetime but when I registered the batteries after I rec'd them they said only 3 years. still a great deal but they should be correct on there ad and call center, I do not believe they can keep up their lifetime guarantee
November 20, 2012
Rated 1.0 out of 5.0 by Juice Poor product quality and dependability
One of if not the worst product I've ever purchased. Like so many others, I kept my batteries inside during the winter and not in the "trades" used only for around the house projects. They (both batteries) just quit working. Contacted Ridgid and got the brush off. They couldn't have cared less that I was unhappy. Buyer BEWARE!
December 4, 2012
Rated 5.0 out of 5.0 by RQba RIDGID Does it again.
I love this battery, I got it with a compact lithium set of a drill and recip. saw. It lasts forever, I don't have to charge it close to as much as my old ni-cad batteries. Plus it's nice and light. The only thing about it is, that if you exceed the torque of your drill setting, you have to remove the battery, then slide it back in, but it barely happens, and it's an easy fix. Totally worth it.
February 10, 2011
Rated 5.0 out of 5.0 by Minecavein Best Warranty For A Replacement Battery
No other manufacturer stands behind their product line better than Ridgid.
The batteries purchase over the counter carry a three year no questions asked replacement warranty.
The batteries that come in a tool kit carry a life time warranty.
Quality, long operating life, quick recharge time and temperature protection with their recharger station makes for a superior product.
March 27, 2012