Rated 3.8 out of 5 by 8
Rated 5.0 out of 5.0 by Sparky Great tool well designed
Will continue to buy until something better comes on the market!!
May 31, 2016
Rated 1.0 out of 5.0 by NeedX4HammerDrill Unfortunately, this is not the X4 Hammer Drill
I have ordered and returned this product twice. Although the write up clearly indicates this is an X4 Hammer drill, it is actually a Fuego hammer drill. After my first return, I chatted with a HD rep and he indicated it was a mistake. The second time yielded the same 'mistake'. I looked closer and find the model number is that of the Fuego and not the X4. While the Fuego has good value and reasonable quality, it is not as powerful or built as well as the larger X4. The X4 comes with a metal chuck and has X4 on the back and sides. The torque is considerably higher. I really would like the X4 in a 'tool only' offer, even if it is slightly more expensive.
March 3, 2015
Rated 5.0 out of 5.0 by MrVeedubau Warranty issue
I bought one of the first original ridgid cordless combo kits. My hammer drill, one of the chuck claws broke and sent it in for service. The shop called me and said they were going to replace it, and also the motor and switch weren't working that great either. So they were going to replace them. I get a call and they don't make that motor anymore and will be sending me a replacement drill. They sent me a new x4. Love this drill.
I found out with customer service if you get someone that won't work with you, call back and get someone else.
Another thing is if you get a tool or battery serviced, make sure you call ridgid and update them with the new part/serial # of the new product, or it wont be warranted.
January 23, 2015
Rated 3.0 out of 5.0 by Beejer47 Hammer Drill
I like the tool, it works fine and meets all expectations. I would really love it if the Ridgid online registration worked...I bought this product online from the HD site...I followed all instructions for online registration for Lifetime Warranty including ALL requested information and was "rewarded" with a curt email stating that I only had a 3 yr warranty because they couldn't match the data with their records...incredible...all information came from the manifest that was shipped with the tool...I don't get it, I bought it from you and registered it with you with the information that you sent and you tell me 2 weeks later that you can't match the data? To add insult to injury the email requested that I send in the original invoice along with the UPC cut from the box...heck, that box was disposed of when I completed the registration and put the tool to work. Oh yeah...you also wanted the original shipping manifest sent by certified mail? Your system isn't working...
March 13, 2015
Rated 5.0 out of 5.0 by Fridgedust This drill is not only strong but balanced.
This hammer drill takes the place of all other drills taste I use except my Ridgid compact 12 volts. I have used it for and extensive running time without my wrist feeling fatigued. My belief is that Ridgid tools are the best you can buy, especially with your warranty and support.
November 24, 2014
Rated 5.0 out of 5.0 by TsabSuav Great Tool
I love owning Ridgid products and I have personally used the lifetime warranty. Ridgid makes a great product and they are easy to deal with if there is an issue. I will never by a different drill/driver.
November 24, 2014
Rated 5.0 out of 5.0 by risktakr GREAT TOOL...TOP NOTCH PERFORMANCE !!
Great addition to my tool arsenal. One of my smartest and best tool buys. Takes a workout, keeps going.
November 24, 2014
Rated 1.0 out of 5.0 by LDNG Warranty is BOGUS!!!
I like this Drill... I've used it for about six months. I don't baby tools but I do not intentionally abuse them ether. I have a half dozen cordless drills of various brands, some are twenty years old and still working. Ridgid seemed to be the best deal because of the warranty. The shaft in this drill turned up bent the other day, Ridgid WILL NOT REPLACE THE SHAFT. Read the warranty it's BOGUS!!!
September 6, 2014