Model # 37GW2

Internet #203013144

Ramsond 12,000 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 120V/60Hz
0898854002581

Ramsond

12,000 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 120V/60Hz

  • No Ductwork for this system, can be installed virtually anywhere
  • Product sold without installation or permitting
  • Equipment should be sized/installed by a qualified professional
$1,020.60 /set

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Product Overview

No Ductwork? No Problem. Ramsond Ductless (Duct-Free) Mini Split Air Conditioning Systems can be installed in virtually any location. Ductless Mini Split Air Conditioners are also referred to as Zone Systems. They cool/heat the zone or areas in which they are installed. When the zone is in use, the mini split system can be turned on. When the zone is not in use, you can simply turn it off. This zone capability allows for substantial energy savings. Ramsond Heat Pump systems not only provide cooling during the hot summer months, but also provide efficient heating for the winter. They are far more efficient and substantially more economical compared to conventional central air conditioning systems. Ductless Mini Split systems are comprised of two main components: 1) The outdoor unit (Condensing Unit), and 2) The indoor unit (Evaporator Unit). The installation is simple. The indoor unit hangs on a metal bracket (supplied) that attaches to the interior wall, much like a picture frame. A 3 in. hole is then drilled through the wall. The Line set and communication wires are passed through this hole and connect the indoor and outdoor unit together. The Main power is supplied to the outdoor unit. The indoor unit draws its power from the outdoor unit. The system is operated by a wireless remote control (supplied). Simply set the remote control to the desired temperature and the system maintains the desired temperature.

  • Capacity: 12,500 BTU (1 ton) cooling 12,000 BTU (1 ton) heating (heat pump)
  • Power requirements: 120-Volt/60Hz, single phase powered from the outdoor unit
  • Area coverage: up to 540 sq. ft.
  • Functions: cooling, independent dehumidification, and heating (heat pump)
  • Efficiency rating: high efficiency (SEER 13.0)
  • Refrigerant: pre-charged with environmentally-friendly DuPont R410A refrigerant
  • Complete system: includes indoor unit, outdoor unit, complete installation kit, 25 ft. of insulated copper line set, remote control
  • Quiet operation: low noise, includes sleep function
  • Easy installation: includes installation kit; quick install system: pre-wired indoor unit (25 ft. cable) with quick connection; pre-flared and flanged insulated copper line set kit; quick install system cuts installation time in half
  • Features: indoor unit digital display of temperature (degree Fahrenheit), functions and error messages; 3 fan speeds; auto-restart: in case of power outage, the system restarts automatically to previous settings; self-diagnostic system: in case of malfunction, the indoor unit display shows error message codes; 24 hour start/stop timer; multi-directional oscillating indoor unit louver
  • Multi-function digital wireless remote control with wall-mount cradle/holder
  • Corrosion resistant outdoor unit paint can withstand direct sunlight, rain, snow, and harsh environments
  • Equipment should be sized, selected and installed by a qualified professional to ensure proper installation, function, safe operation, adherence to federal, state and local codes and for valid warranty; see installation guide and manufactures warranty statement for more details
  • Recommended for professional purchase
  • Which type of air conditioner is best for your home?
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Name 9,500 BTU (3/4 Ton) Ductless (Duct Free) Mini Split Air Conditioner and Heat Pump - 110V/60Hz 12,000 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 120V/60Hz 12,500 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 220V/60Hz DIY 18,000 BTU 1.5 Ton Ductless Mini-Split Air Conditioner and Heat Pump - 230V/60Hz
Brand Ramsond Ramsond Ramsond MRCOOL
Ratings (35) (36) (16) (26)
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18 Questions15 Answers

Customer Questions & Answers

12,000 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 120V/60Hz
12,000 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 120V/60Hz

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3 answers

home depot set up installtion? cost??

This question is from 12,000 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 120V/60Hz
Asked by
Manahawkin NJ
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August 2, 2015
can home depot set up installion?
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Answers (3)

Asked by
North palm beach, FL
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Home Improvement Profile: DIYer
April 13, 2016
Answer: 
I just want to know what needs to be done in order to eliminate the E6 error and put the unit back to service. Thank you!
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Asked by
Houston, Tx
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Home Improvement Profile: DIYer
January 21, 2016
Answer: 
The company that I spoke to through Home Depot (I'm guessing that Home Depot doesn't have their own installers) gave me an estimate of $2,200 for installation only, and $6,800 if I were to purchase everything through them. They told me that if I were to go with installation only they would need to call in an electrician, which would be an additional cost. I am very weary about this estimate as the unit Read More
The company that I spoke to through Home Depot (I'm guessing that Home Depot doesn't have their own installers) gave me an estimate of $2,200 for installation only, and $6,800 if I were to purchase everything through them. They told me that if I were to go with installation only they would need to call in an electrician, which would be an additional cost. I am very weary about this estimate as the unit itself is only $1,020. I was also under the impression that there would be a home depot employee doing the installations.
I am going to find out more information and get estimates from other local companies that do these installations. Those installation prices just seem incredibly too high.
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August 7, 2015
Answer: 
Thank you for your recent inquiry with The Home Depot. The Home Depot partners with installers and home service professionals who meet the highest standards for experience, know-how and customer service to get your installation project done right. We screen and perform background checks on all of our service installers to ensure they have all applicable licenses and insurance before we send them out on Read More
Thank you for your recent inquiry with The Home Depot. The Home Depot partners with installers and home service professionals who meet the highest standards for experience, know-how and customer service to get your installation project done right. We screen and perform background checks on all of our service installers to ensure they have all applicable licenses and insurance before we send them out on any job. Unfortunately, we cannot give an estimate without conducting a consultation of the job. Please call us at The Home Depot Home Services at 1-800-557-5221 to schedule an appointment. Thank you for shopping Home Depot. Read Less
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2 answers

What is the steer for this product

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January 1, 2016
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Asked by
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July 26, 2016
Answer: 
Just so other patrons who may look at this site information,the question was asked,what is the Seer, which stands for "Seasonal Energy Efficiency Rating". The higher the rating,the more economically the unit will be to operate.
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January 24, 2016
Answer: 
This product has SEER (Seasonal Energy Efficiency) rating of 13.
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2 answers

Could u put compressor in garage? Would there be enough airflow? Would it be a fire hazard

This question is from 12,000 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 120V/60Hz
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January 1, 2016
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September 9, 2016
Answer: 
Yes, as long as the actual compressor unit is outside in the lines run into the Attic with the floor component and remote control are the only ones inside the Attic. I know this because we use them on specific designs in extreme heat make shift buildings in Afghanistan
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Asked by
Houston, Tx
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January 21, 2016
Answer: 
When I asked the company that gave me price estimates (through Home Depot) if I would be able to put the compressor in the attic, they said that there is not enough airflow and that it must go outside. So I would assume that it also wouldn't be able to go in the garage.
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1 answer

Would this unit need to be charged and vacuum ?

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June 18, 2016
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Asked by
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August 7, 2016
Answer: 
Yes any unit that uses Refridgerant requires you to vaccum the lines (with a actual vaccum pump) and, the unit usally comes with enough 410a to cover the 25' lineset
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Customer Reviews

12,000 BTU 1+ Ton Ductless Mini Split Air Conditioner and Heat Pump - 120V/60Hz is rated 4.3 out of 5 by 36.
Rated 5 out of 5 by from Individual room heat pump Works great. Each room can adjust its owns temperature.
Date published: 2016-07-22
Rated 4 out of 5 by from We are happy so far with this products performance The only problem with this product is the installation directions. The users manual is not model specific. It is a general split system manual for most models. Did not explain the Pre Charged feature that my model came with. It did not describe the wiring connections effectively. I am a professional contractor and I had to use every bit of my ingenuity to figure out how to install it. I am left with a low voltage wire with plug in connections that is not described in the directions. I have no idea what its for. But the system is working well in my 20'x 20' family room.
Date published: 2015-03-25
Rated 4 out of 5 by from Excellent product and easy to install This freezes me out of my home. It's pretty quiet, on the low fan setting you can barely hear it. 2 problems that make it only 4 stars. 1. The instructions are terrible. I seems they were written for an older model. This model is easy to set up, but the instructions make it seem a lot harder. Also, the purging instructions are on the website, not the manual. (Make sure you open the valves ALL the way open.) 2. The unit came with a lot of extra piping but no tools or instructions on how to cut it down. Now I have 10 feet of extra pipe coiled up behind the compressor. But it works fine
Date published: 2013-09-17
Rated 5 out of 5 by from Instructions STINK: But product works... Bought this for an outside office (Insulated Tuff Shed). I poured a slab waited a day and on Saturday at 10AM started the install. It was completely installed by 3PM and worked the first time I turned it on. The biggest issue was the instructions were not clear about opening the low/hi pressure ports to let the Freon flow. I read and viewed multiple sets of instructions for similar units and figured out what to do prior to turning it on. I also purchased a flare tool and cut the piping to length. The piping is the thinnest copper tubing I've ever worked with. Very quiet unit and it sure does keep the office cool. I hope the heat works as well. if I had to depend on Ramsond's manual it would not be working.
Date published: 2015-04-28
Rated 1 out of 5 by from Worst product support ever We purchased this system from HomeDepot last year and had it installed. The AC works fine but the heater will not work at all. I contacted HomeDeport to find out, (since the manual is so bad), if what I purchased included the heating option and they sent me to the Ramsond website because they didn't know. The website will not give you a phone number to call you have to submit an email request for a support call back which I have sent 4 times.. I have not received one call back. But, (aside from the definition of insanity), I keep trying to reach someone. I saw that after you submit a request a number to call shows up but when I called it I got a circular answering system and still no call back. When I looked for the number later to try again you don't get it unless you submit another call back email request, hence the 4 times.. I just bought a lakehouse that needs all new AC/Heating and it's all electric so I am going to put Mini Splits in the house but I will buy them from Lowes instead.. This process is too frustrating to deal with.. HomeDepot should support the products they resell or at least hold the vendor accountable.
Date published: 2016-05-23
Rated 4 out of 5 by from Thieves in the store. Unit works great. To bad someone in the store opened the box and STOLE the coppper tubing and I had to run around late on a Sunday afternoon to find replacement tubing and flair the ends by hand
Date published: 2016-12-13
Rated 3 out of 5 by from Had one for 3 years I gave it 3 stars because it is very noisy and hard to control the temp in the room. I set the controls at 66 and temperature goes to 71-74.
Date published: 2016-10-26
Rated 5 out of 5 by from So Far ... So good... Nice and Quiet... not easy to install but doable IF you have some A/C experience (...instructions are weak). This is a complete unit... most everything you need is included (except support brackets which can be bought separately). Unfortunately, when I got mine... the Fan Condenser was faulty... so, I called Home Depo support... they gave me the number to contact at the manufacturer... And Guess What? I ACTUALLY GOT A HUMAN WHEN I CALLED ... a REAL PERSON! !!!... A PERSON THAT SPOKE ENGLISH AND UNDERSTOOD ENGLISH. In fact, the number was a direct line to one person... no recording... no enter 1 to get this or 2 to get that sort of menu system.... it was not the typical non-sense you get from a manufacturer. In fact, he was in the warehouse that shipped the part! !!! I was dumb founded and shocked... In less than a few minutes, he had put the request in for the needed part... which happen to be out of stock. But... a few weeks later... the part arrived. I was highly impressed with this sort of "old school" customer support... so much so, I am at loss with words. Rest assured, I will be buying another one JUST because of this sort of customer support.
Date published: 2015-08-23
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