Rated 2.8 out of 5 by 4
Rated 3.0 out of 5.0 by MBuyer Keep Looking
Folks, this one is not remarkable. Directions were not easy to follow. Item is also smaller than it seems, too small to create the living room focal point I was hoping for. It does give great, heat, though. I wish I'd spent the money on something else. This was a let down.
November 28, 2011
Rated 5.0 out of 5.0 by PJohnson2011 Great Experience with Espresso Electric Fireplace
Ordered and delivered promptly. Took a few hours to assemble the fireplace with a drill. Only about 20 screws and you have a beautiful product. One person could put it together, but it was a lot of fun with two. Now I look at my wall and think I should have done this years ago. Easy to put together, convenient to use and gives great heat. The scalloped center panel is so classy!
November 17, 2011
Rated 1.0 out of 5.0 by Bobby Extremely poorly built for a product that after tax and shipping came out to just a hair under 700 dollars !!
First of it came with a nasty ding in the wood of the top mantle piece , that was not noticeable till after I assembled it . What was I gonna do , take it all apart and send it back ? Half of the wood screws broke in half . Nothing fit flush , I had to use my Dremel sanding tool to sand pieces to fit . The setup to install the fireplace into the wood opening was upside down and reversed . So I had to figure out a way to make it fit by going out and buying the correct hardware to make the fireplace fit into the wood frame . Some of you might say then why didnt you just return it ? Because it came in 2 huge packages, and by the time you realize that it is a piece of junk that was terribly made, you already put 3 hours into screwing it together . It looks fine now , but if someone leaned on it , it would fall into a pile of mismatched , uneven wood . I would NEVER suggest anyone buy this product . I think Home Depot should stop selling this item solely on the basis that it really is an extremely expensive piece of poorly made junk . If Home Depot or the manufacturer disagree , I welcome them to come inspect it , and see just how poorly built it is , and all the mistakes there are in it's assembly directions . It truly is a disgrace to have to spend 700 dollars in a Home Depot and receive this kind of quality !!!
December 18, 2012
Rated 2.0 out of 5.0 by Wallyj This product does not represent good value.
The wood that made up the mantle was poor quality. One of the sideboards was split in half. Some of the unstained edges were visible after final assembly. It was difficult to assemble due to poor fit. On a positive note, the flame looks very nice.
December 18, 2012