Rated 3.6 out of 5 by 50
Rated 1.0 out of 5.0 by Sadiedog Keep walking
My experience was not good. Pilot light would not lite. Gas pressure was good, when it did start it ran about 3 min and shut down. Several attempts with the same results. My advise turn around and walk away. Try another brand I did.
October 11, 2016
Rated 1.0 out of 5.0 by mick buy in person, not through internet
the first one I purchased had a cracked regulator. this replacement one was a return. it was not foam packed, it had a dent in the side of it and was partially disassembled. I would have returned this one as well, but I felt it was less hassle to reassemble it myself. I couldn't imagine what I would receive the next time
August 23, 2016
Rated 5.0 out of 5.0 by Bruty best of the best
Best stove I've ever had and I've put several in the garbage.. Love the way it controls the heat. Just light, set and forget.
March 3, 2015
Rated 4.0 out of 5.0 by sakandpak Alternate heat source
This is a quick extra heat source, we needed it for our huge vaulted room. we had a gas pipe that was used as a fireplace unit so we tried this one but the only thing was that the internal fan would shut of the pilot, the manufacturer instructed us to contact the gas company for the increase of gas presser which we did and they said that there is plenty of pressure since the pilot flame was about 2"long. We still use it and have another fan at a different area which is fine. We can adjust the heat level. This unit can not have anything combustible in front of it. we had a hard time connecting the unit with the connection that was suggested by others. But we are still using this unit in spit of minus fan.
February 10, 2016
Rated 5.0 out of 5.0 by None Good temp controlled space heater replacement
A good product but watch out when you connect the gas line. The fitting, supplied with the heater, looks like a 3/8" flare fitting but is not. The heater I received had been installed before, or attempted at least. The threads were stripped on the fitting since they tried to attach a flare connector to the heater fitting. You must use an adapter on the supplied fitting to convert it to a 3/8" flare. I made it work by using a file to clean up the stripped threads and then used an adapter for my gas line. If you do this, the rest of the install is no problem. DO NOT REMOVE THE PLASTIC PIECES IN THE GAS REGULATOR CONNECTORS.
I replaced a space heater that did not have a temperature control. I really like being able to set the temperature desired and forget it. The blower seldom comes on. Not sure why it is there.
March 1, 2016
Rated 1.0 out of 5.0 by shadowdr Poor quality
I ordered three of these and none would work right. The first one the igniter was not operable. Took it back to Home Depot and reordered. The second was obviously a returned product. It only had the fitted Styrofoam on the bottom and paper packing at the top. It was dented on the side but not from shipping and the printing on the dial was worn almost completely off and the retaining screws on the bottom panel were stripped out. Because the fan didn't work we returned it as well. The third one had no fitted Styrofoam at all, only packing paper. The regulator was defective on the third unit and both pilots would lite and stay on at the same time. Because the NG pilot was for a lower pressure the flame was about six inches long and was yellow. At this point I did not feel that I wanted another heater from the same company as I was not sure about the safety of the product. After three installs I will be getting another brand.
March 6, 2016
Rated 5.0 out of 5.0 by Rjjjjj Ready heater 18000 btu
Good heater would recommend .we upgraded to this unit perfect
March 22, 2016
Rated 3.0 out of 5.0 by pajara Heater is great, fan is piece of garbage.
This heater was super easy to install. I love the thermostat function. It heats really well. However, the built-in fan that came with this unit is garbage. Within a week it was making a chirping noise and cutting in and out (and not from the automatic function). Tonight I noticed it is running but not pushing out any air at all. I have not even had this heater for a month, and haven't used it heavily. Also, within a couple of uses, at no higher than the 3 out of 5 setting, the black paint right in front of the heating elements has flaked in spots. This should have been painted with a high heat paint resistant to that. But since it's only on one small (about 1"x2") section and it has not progressed I will live with it. However I will be contacting the manufacturer about replacing the fan, which means more work for me.
February 24, 2016