Model # REWRA631EWH

Internet #205310139

Store SKU #1000058429

Rheem EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters
0662766526998

Rheem

EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters

  • Receive alerts & notifications on your mobile device
  • WiFi control and ability to set Vacation Mode from anywhere
  • Works with Wink home automation network and network products
$49.00 /each

Frequently Bought Together

Product Overview

Select Rheem Electric Water Heaters (sold separately) include first-of-its-kind WiFi functionality when paired with this EcoNet WiFi Module. Using Rheem's exclusive EcoNet technology and your wireless broadband Internet connection, you'll receive important alerts and notifications about your water heater­­-including leak detection alerts-straight to your mobile device. Set the cost-saving Vacation Mode and adjust the water heater temperature set point from your mobile device through the free Rheem EcoNet App or our mobile-friendly web portal. The Rheem EcoNet App is available on the App Store for Apple iPhone, iPad and iPod users, and Google Play for Android users.

  • Enables your compatible Rheem electric water heater to communicate through your in-home WiFi broadband Internet connection
  • Easy to set up - includes necessary components and step-by-step guide
  • Cost-saving Vacation Mode is easy to set from your mobile devide - saving energy and money while you're away
  • Leak detection alert sent to your mobile device in the event water is detected outside the unit
  • Time saving error codes speed up service calls in the event service is needed - share error code with your contractor ahead of time
  • Works with Rheem Performance Platinum electric water heater models: XE50T12EC55U0, XE50T12EC55U1, XE50T12EC45U0, XE50M12EC55U0, XE50T12EC55U1, XE5012EC45U0, XE40M12EC55U0, XE40M12EC55U1, XE40M12EC45U0, HB50ES, XE50T12EH45U0, XE80T12EH45U0, XE55T12EC45U0, XE50T12EC45U0
  • Part of EcoNet Smart Home system which brings together compatible Rheem heating, cooling and water heating solutions
  • Wink App Ready - No Wink Hub Required


  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Customer Questions & Answers

12 Questions19 Answers

Customer Questions & Answers

EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters
EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters

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3 answers

Wired or wireless

This question is from EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters
Asked by
Bertram, Texas
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June 17, 2016
I noticed a Ethernet cable with the produce, does this have to plug into my router or can it work wireless?
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Asked by
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June 27, 2016
Answer: 
This product works wirelessly.
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June 18, 2016
Answer: 
This item is wireless.
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Asked by
Houston
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June 18, 2016
Answer: 
It connects to Internet via WiFi only. The ethernet cable connects the module to water heater's digital thermostat.
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3 answers

How does it work with a gas water heater?

This question is from EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters
Asked by
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February 24, 2016
I would like to purchase this together with a gas water heater and I have some questions:

1. Can I set up a daily schedule in the app?
2. Can I set the temperature point from the app?

Thanks.
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Asked by
Hazle Township Pennsylvania
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Home Improvement Profile: Professional
August 9, 2016
Answer: 
yes you can use it as an option add on to the Rheem platinum series natural gas heaters. You can set it up with the Wink app system many many ways. You will have to pick out which capacity you want. I know the 50 gallon has that feature.
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February 24, 2016
Answer: 
No, this product is for electric water heaters.
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Asked by
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February 24, 2016
Answer: 
You can set your system to vacation mode, Adjust temperature settings and modes and view all systems in your home on one screen and even control your unit on the go.
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3 answers

Can you set times for on and off operation once or is it a daily input requirement?

This question is from EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters
Asked by
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November 8, 2015
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Asked by
San Antonio
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Home Improvement Profile: DIYer
February 19, 2016
Answer: 
As others have said, on and off operation is not programmable. Water temp set point can be adjusted up or down, but not time-specific and not repeatable. It's a manual entry. Vacation mode start and stop can be programmed for date and time. For vacation mode, the default start and stop date/times are fully adjustable. I have started vacation mode 5 minutes from the current time.
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Asked by
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January 3, 2016
Answer: 
No, there is no way to schedule it on and off at different times. It only shows current temp settings. Can't even show current water temp.
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Asked by
Colorado
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Home Improvement Profile: DIYer
November 12, 2015
Answer: 
An On/Off Vacation mode can be scheduled to start and stop at a specific date and time. It is all inclusive meaning the unit is off during the scheduled Vacation time period. There is no auto repeating of the Vacation mode as it is date and time specific. I have noticed there does not appear to be an immediate Vacation Start time available. It gets scheduled at a minimum of 4 hours from the current Read More
An On/Off Vacation mode can be scheduled to start and stop at a specific date and time. It is all inclusive meaning the unit is off during the scheduled Vacation time period. There is no auto repeating of the Vacation mode as it is date and time specific. I have noticed there does not appear to be an immediate Vacation Start time available. It gets scheduled at a minimum of 4 hours from the current time. Read Less
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2 answers

Do I need anything else besides a compatible water heater?

This question is from EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters
Asked by
Chicago
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November 25, 2015
Do I need anything else besides a compatible water heater to make this work? I want to make sure I don't also need a ECONET interface of some sort.
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Asked by
DC
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Home Improvement Profile: DIYer
April 9, 2016
Answer: 
You do need a home Wi-Fi previously configured that your smart phone is also connected too prior to setup. Make sure to take a picture of the back of the Econet device including it's MAC address etc. (White sticker on the back.)
Other than that, it simply plugs in and the rest of the configuration is on your smart phone.
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December 2, 2015
Answer: 
Just need to make sure it is compatible with your water heater.
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Customer Reviews

EcoNet Home Comfort WiFi Module for Select Rheem Performance Platinum Electric Water Heaters is rated 2.8 out of 5 by 62.
Rated 4 out of 5 by from Okay I understand that we all want a smart house, most of us however lack the funds to make this ... Okay I understand that we all want a smart house, most of us however lack the funds to make this happen. One can easily spend six figures converting even an average size house into one that can be controlled from your phone or tablet. Yesterday my hot water heater blew out at the seam and I was extremely fortunate to catch it before it did major damage and that it happened early enough to get same day service. I looked at what was out there and decided to get the Performance Platinum 50 Gal. 5500/5500-Watt Elements Electric Water Heater with LCD Touch Control Display I also bought the RheemEcoNet Home Comfort WiFi Module. While this heater is ten gallons larger than my previous unit and has far more powerful heating elements, it will use less energy than the twelve-year-old unit it replaced. I had to have an electrician come out and replace my 25A breaker with a 30A which was an additional fee but it was worth it for peace of mind and it brings it up to code. Installing the WiFi unit was simple you plug it into the heater with the provided wire and stick it to the side and you’re done. Connecting it however was a bit more of a chore. In my house, I have a dual band WiFi system one is 5.0 while the other is the more common and older 2.4 system. Once you plug the unit into the heater you will see lights flashing. You will need to download the RheemEcoNet app and install it. Then you need to search for the device and connect to it with your phone’s WiFi. If your phone by default connects to your 5.0 system you are going to have a problem. The WiFi unit isn’t compatible with the 5.0. You will need to log your phone into your home’s 2.4 system and have it forget the 5.0 then you will have to open the app and follow the instructions on screen and it will connect. You will have to do this every time you change your WiFi password or in some cases get a new router. After you are up and running you can then return your phone to the faster 5.0 system. The 2.4 has better range in most cases. I was just a bit underwhelmed at what you can do with the app. This is more or less a gadget that will look good when you try to sell your house, “Home comes with WiFi controlled hot water heater!” Let’s face it we seldom think about our hot water heaters until they fail so we just don’t do much with them. The WiFi unit allows you to adjust the temperature, turn the unit on or off and change between three modes, Performance, Energy Saver and Vacation. If you have it in Energy Saver mode, you can’t adjust the temperature above 130F or 55C the Performance mode only lets you set it higher. Most homes keep theirs at 120F or 49C and never adjust it again. The mode that it supports that I like the most is Vacation Mode. You set the date and time of your vacation, make sure you set the start time for after you’ve taken your shower; it lowers the temperature thus saving you energy. The heater also comes with an external display that allows you to do manually almost everything you can do with the WiFi application. The water leak detection kit if you have the WiFi installed will send you a text message if there’s a leak and shut down the heating elements. It however will not turn off the water. Call a neighbor and have them use a pair of pliers and shut it down at the curb until you can get home and assess the situation. If you are getting a new hot water heater it probably won’t spring a leak any time soon so you likely won’t get that disturbing text message any time soon. I will review the hot water heater separately and at a later date with more up to date information.
Date published: 2016-11-15
Rated 2 out of 5 by from WIFI APP is very unstable I have installed 2 Rheem water heaters and 2 wifi modules. The water heaters by Rheem are wonderful and built well. I have been very happy with them. However the wifi modules have had issues since the day they were installed several months ago. There is some connectivity problem that occurs frequently which causes an error message on the mobile app. When that occurs you lose all control of the water heater from your smart phone and the only way to clear it (according to Rheem) is to constantly reset the module at the water heater. Mine are located in my attic which is a complete pain. Rheem claims that they are working on a fix but it's been months. You would think Rheem would put some priority on this. There have been other issues when I first purchased the modules related to non functional text alerts. At least that issue has been resolved. My recommendation is you NOT purchase this WIFI module until Rheem resolves their issues.
Date published: 2016-09-01
Rated 1 out of 5 by from Unreliable - Desperately needs updated software to remove bugs The WiFi setup process for this device is needlessly frustrating. It took a dozen attempts to get this module successfully configured -- my many attempts failed at random places in the setup process and would not allow successful completion. Finally, after repeating the process over and over, all the stars aligned and the process completed. I wasn't making mistakes, it just finally made it all the way through successfully. After the device was finally set up, it seemed to work fine with the app for a while, anyway. The next morning, the app just says "(!) Connection Error. Can't Connect to Equipment". So I reboot the WiFi module and the app immediately has a connection again. The next morning, more of the same. My WiFi module is about 10-15 feet from my WiFi router, but it can't seem to go 24 hours without losing the connection. When it does lose connection, it never seems to be able to re-establish the connection without having to reboot it by cycling power. Obviously, this is a problem, as I do not intend to reboot my WiFi module each and every morning. Why doesn't it try to re-establish the connection without a reboot? Why can't it reboot itself if it fails after x number of tries? This product needs a software update, and it needs it badly. With the software as-is, I cannot recommend this product to anyone. Are you listening, Rheem? Please make this product reliable!
Date published: 2016-09-27
Rated 1 out of 5 by from I bought in March after purchasing the water heater. The water heater works just fine except for ... I bought in March after purchasing the water heater. The water heater works just fine except for this device that suppose to work with the app. I had it working for a while now until the new update then all of the sudden it stops working. I can't even log in anymore. I keep getting this login error. Invalid email and password. I re-installed the app on every ipads and iphones and still doesn't want to log in. I keep getting this FATAL 53300 message
Date published: 2016-11-04
Rated 4 out of 5 by from Works great behind a single router.... Some folks have trouble keeping these devices "on-line". The key is to avoid placing them behind more than one router with Network Address Translation (NAT) turned on either or both routers. So, if you have a cable modem (i.e. router) and a wireless router (i.e. router) you either need to turn your wireless router to "bridge" mode or have these connect to the cable modem via wireless if so supported.
Date published: 2016-10-05
Rated 1 out of 5 by from Buyer Beware This module would be great if it would stay connect to the wifi, I have to reboot my wifi for it to connect every day. Tech support passed me to level two and I still waiting for a solution. I had it for about 2 month now and still does not work correctly.
Date published: 2016-10-12
Rated 1 out of 5 by from Horrible Constant disconnects and rheem support is no help Please heed all the bad reviews and don't get burned like me
Date published: 2016-10-08
Rated 1 out of 5 by from Worst thermostat Ever DO NOT BUY THIS UNIT SUCKS. I had to get it because its the only unit that runs my HVAC variable speed unit. It goes off line daily (yes they know its an issue). Then you have to go to the WIFI part and reset it. The thermostat is even worse. if you are getting a new unit make sure its compatible with the NEST or Ecobee3. I love the Nest and miss it. NEST PLEASE MAKE YOUR THERMOSTAT COMPATIBLE WITH RHEEM VARIABLE SPEED UNITS. Nest vs Econet - NEST EVERY TIME.
Date published: 2016-08-24
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