Rated 4.3 out of 5 by 14
Rated 5.0 out of 5.0 by cballs works great
Installed myself and works great. Does not come with a power cord. Rheem customer service was wrong about the power cord question I had. Two customer service techs told me the wrong information.
I get hot water to bath in about 6 sec and sink about 7 sec.
August 10, 2016
Rated 2.0 out of 5.0 by Tthai Poorly quality
For the last four years I had to replaced two time because it leaked inside . Good thing my unit is intall outside of the houses. Not recommended fo those people are not handyman.
March 6, 2016
Rated 5.0 out of 5.0 by texasfence Outstanding Unit!
UPS delievered my new tankless water heater at 2:37 this afternoon and we had it installed and running perfectly by 6:25. And that included removal of my old Bosch unit and a trip to my local hardware store to pick up a few fittings.
The unit delivers hot water in 8 seconds, and I have run it continuously now for 15 minutes in 2 showers and the kitchen sink with no drop in temperature or pressure.
Being thoroughly familiar with tankless heaters - 6 years - I can overwhemingly endorse this product!
April 16, 2013
Rated 2.0 out of 5.0 by MikeinWC Not a reliable choice
After a year or so the remote controls no longer work.
I am on the third $100 dollar remote control. It gets a disconnected error. Internet says that the cause of the error is the wire between the remote and heater, the remote or the computer board in the water heater. The computer board is almost $400. No guarantee that the thing will hang together for more than a few months. As the service expert says, a tank-less water heater is a computer that sometimes heats water. The older Rheem tank-less water heaters had a horrible reputation for control connection errors.
I had the heater installed by the best plumber in the county as part of a major kitchen remodel. They used the Rheem as the best heater. A friend of mine just finished a major remodel and the same plumber said that they no longer install tankless heaters, since they were unreliable and offer minimal energy savings.
My heater may be aberration, and Rheem may have fixed all of the problems.
To use hot water we have to flip the breaker off and wait five minutes. We flip the breaker back on and fiddle with the remote until it connects. We run to the shower and turn on the hot water. As long as the water is running, we have hot water. If we turn it off we may have hot water for minutes or hours.
I am going to replace the heater with a standard tank type water heater that has a nice standard pilot
light and no electric connection. The pilot light is not a waste of energy, since the energy is transferred to the tank. By the way, no tank-less water heater will work during a power outage.
June 29, 2015
Rated 5.0 out of 5.0 by oacfresno Pretty nice
These units have really become cost effective....packaged well....installs fairly easily....home owners
would have trouble plumbing the unit....the nipple attachments are a little week...too much force will break them....instructions point this out, yet.....
April 30, 2015
Rated 5.0 out of 5.0 by Bryanwaterdog Rheem 9.5 gpm
Had a 40 gallon water heater on the second floor of my two storie home. Installed this on the first floor outside, so there was a lot of work just to run the gas, power, and water. The unit howerver was very easy to install. I have read other post on here about people not being able to buy the "Rheem tankless water heater valve kit" and having to order it. Homedepot does carry in the store the "Watts tankless water heater valve kit" watts is a very old and very well known plumping part company this kit is a must have to install this unit. Also the beat way to mount this is with Uni strut. And I have to give a shout out to Dasiy who works the plumbing dept. at Homedepot Burbank this lady knows her stuff and was a huge help.
November 19, 2014
Rated 5.0 out of 5.0 by MarkinNewOrleans2014 High Quality Workmanship and Operation
Purchased Rheem ECO200XN3 efficient tankless hot water heater. Unit has extremely high quality workmanship. Quick shipping from Home Depot kept my construction schedule on time. Installation was relativity easy but requires strict adherence to local codes. The remote controller feature is a nice touch. Start up was easy. This unit will pay for itself in less than two years.
June 5, 2014
Rated 5.0 out of 5.0 by Ricky Amazing Product
This is very convenient and user friendly tankless water heater. It's easy to install and occupied less space in my patio. I recommend this product to all homeowners. Two thumbs up!!!
August 23, 2014