Rated 4.6 out of 5 by 548
Rated 5.0 out of 5.0 by fan water heater
Easy to purchase in store and have it installed by home depot.
December 8, 2015
Rated 4.0 out of 5.0 by Palmerpa Working great
I have it installed now for a month and everything is working great. Heats up very fast.
November 10, 2015
Rated 1.0 out of 5.0 by R45962 THIS PRODUCT IS JUNK
The tank would not light due to a defective pilot assembly. Had to call the 800 number and they had to ship me a new one. Since it was a Saturday, the new part did not arrive until Tuesday. A few weeks later the unit shut off due to a failed control assembly. Called the 800 number and that part is out of stock with no date for restock. I managed to get it lit again but it fails every couple of weeks. After three months the part is still not in stock.
The 800 number offered me the opportunity to return the tank. I find that unacceptable since I would have to pay to have this tank removed, returned, and the new tank installed.
March 2, 2015
Rated 5.0 out of 5.0 by zippertrout Great so far
Easy to install and is working like a champ since the day that I had installed it, and I hope it does for years to come. I haven't had it for long yet so I'm not a good reference for a recommendation, but based on it's performance so far I would recommend this water heater.
June 30, 2015
Rated 1.0 out of 5.0 by RayL Plastic drain valve does not mate to any known threads.
The drain valve for the unit is cheap, doesn't fit any known thread types. The associate at the store could only tell me sorry, he didn't know anything about the drain valve.
If you ever plan to maintain this unit, then do not buy it. You will have to drain it into buckets and haul them out. You will not be able to just hook up a hose and drain it like that.
I will be going to get a real heater. This will become scrap. Maybe it will be good at least for this.
May 2, 2015
Rated 1.0 out of 5.0 by EDC4 Rheem Warranties aren't what they once were
Installed in May 2014. Worked until February 2015. Pilot started having occasional problems, not heating and going out. Called Rheem on a Saturday. They would not dispatch a repair person until they mailed us the part. They over nighted it on Monday arriving on Tuesday. We then had to call Rheem who then called a technician who arrived and replaced the pilot on THURSDAY. Rheem had not sent all of the needed parts but the servicer stocked them since the problems were normal with Rheem. Five days to get warranty. Not acceptable.
March 3, 2015
Rated 1.0 out of 5.0 by Baren Stay AWAY...
Bought this in October.... Valve started leaking and opened a service ticket. Tech told me that the thermostat was set to high. Turned it down and it leaks more. Called back and Tech told me I needed an in-line pressure reducer. Didn't need this with the last tank. I know, advances in technology.... So looks like now I will need to spend some more money and have a plumber come out to make this tank function properly or dump this tank and go with another brand which I think I will do.
For Sale... Slightly used 50gallon leaking hot water tank.
February 8, 2015
Rated 5.0 out of 5.0 by Handyman Converted from tankless to this one
We had a tankless water heater that was not big enough for a family of 5 in our house. After three hours of installation (this was with making modifications to fo to the tank) this unit was ready to go and tool about 45 min to am hour to heat the water. I've had it installed for about a month and can not be happier that I stayed away from going with another tankless heater. Yes it took a bit to initially get lit, but read the instructions and it will light.
March 27, 2015