Model # XG40T12HE40U0

Internet #204697784

Store SKU #1000034940

Store SO SKU #1001020882

Rheem Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater
0020352627915

Rheem

Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater

  • Provides ample hot water for households with 2-4 people
  • Make sure it fits: measure your space to ensure dimensions fit
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
$575.00 /each

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Product Overview

The Rheem Performance Platinum 40 Gal. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 2 to 4 people. The push button ignition system ensures safe and easy startup. Its maintenance free combustion air intake system means there are no filters to clean and replace. The self-diagnostic gas control valve monitors system performance. A premium grade anode rod provides long lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation.

California residents: see   Proposition 65 information

  • California residents: THIS WATER HEATER DOES NOT MEET ULTRA LOW NOX (ULN) EMISSIONS REQUIREMENTS. REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN ANY AIR QUALITY DISTRICT THAT REQUIRES ULN WATER HEATERS. Please refer to the map below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model.
  • Delivers 73 Gal. of hot water in the first hour
  • 12 year limited warranty on tank and parts for your convenience
  • 3 year in home labor warranty for peace of mind
  • 0.62 energy factor makes this one of the most efficient gas water heaters available
  • 0.62 energy factor makes this one of the most efficient gas water heaters available
  • Maintenance free - no filter to clean or replace
  • Push button ignition system simplifies the startup process
  • Self-diagnostic gas valve monitors system performance
  • Designed for easy replacement of your existing water heater
  • Rated for installations up to 10,200 ft.
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA Standards



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Name Performance Plus 40 Gal. Tall 9 Year 40,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 38 Gal. Tall 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater Performance Platinum 40 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater
Brand Rheem Rheem Rheem Rheem
Ratings (650) (305) (285) (135)
Tank Capacity (gallons) 40 40 38 40
Water Heater Profile Tall Tall Tall Tall
Part Warranty 9 Year 12 Year 12 Year 12 Year
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Product Height (in.) 60.25 60.25 57.75 60
Water Heater Features LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox,WiFi
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Customer Questions & Answers

29 Questions46 Answers

Customer Questions & Answers

Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater
Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater

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4 answers

Power requirements

This question is from Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater
Asked by
Mundelein Illinois
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March 26, 2016
I want to make sure this unit does not need any electrical outlet as I am looking for a gas unit only w/o any electrical outlet requirements to operate this unit/ Thanks in advance.
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Answers (4)

Asked by
New York, NY
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Home Improvement Profile: DIYer
April 18, 2016
Answer: 
I purchased this water heater. It does not have a power cord. It does not need an electrical outlet.
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Asked by
New York, NY
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Home Improvement Profile: DIYer
March 30, 2016
Answer: 
According to Rheem telephone customer service, this water heater does not plug into a power outlet. But I'm concerned that a previous response from Rheem says that it comes with a 19 foot cord. Could somebody from Rheem please help. I plan to buy it next week and don't have a power outlet nearby.
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Asked by
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March 28, 2016
Answer: 
This water heater is factory installed with a 3 - pin 24 VAC wall transformer. A 19 foot long length of wire is provided for easy access to an outlet. DO NOT use an extension cord for powering this water heater. If the supplied power cord is insufficient to reach a power outlet, a 30 foot power cord assembly is available as an accessory. Contact the service department to obtain and replace the power cord Read More
This water heater is factory installed with a 3 - pin 24 VAC wall transformer. A 19 foot long length of wire is provided for easy access to an outlet. DO NOT use an extension cord for powering this water heater. If the supplied power cord is insufficient to reach a power outlet, a 30 foot power cord assembly is available as an accessory. Contact the service department to obtain and replace the power cord assembly that was shipped with the heater. Read Less
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March 27, 2016
Answer: 
Correct this model does not require a power requirements.
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4 answers

What are the physical dimensions of the unit?

This question is from Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater
Asked by
Glendora
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June 24, 2015
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Asked by
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November 9, 2015
Answer: 
The dimensions are ..... Product Depth (in.) 19.5 , Product Height (in.) 60.25, Product Width (in.) 19.5
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Asked by
WV
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July 2, 2015
Answer: 
58.5" high and 19.5" wide
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Asked by
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Home Improvement Profile: Other
June 29, 2015
Answer: 
Look above at specifications it has dimensions listed first
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June 25, 2015
Answer: 
The dimensions are 19"W x 60.25"H x 19.5"D.
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3 answers

i live in a california county that requires water heaters that meet Air Quality Management District Ultra low NOx (ULN) requirements.

This question is from Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater
Asked by
corte madera, ca
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March 3, 2016
does Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater qualify?
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Asked by
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Home Improvement Profile: Professional
October 29, 2016
Answer: 
HD won't stock or sell non-compliant units.
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Asked by
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March 4, 2016
Answer: 
Check with your local Air Quality Management Districts (http://www.arb.ca.gov/capcoa/roster.htm) for more information on requirements in your county.
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March 4, 2016
Answer: 
Yes, the water heater meets those standards.
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3 answers

Does this unit heat hot water using gas only?. I am interested in a unit that does not need electricity.

This question is from Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater
Asked by
Virginia
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August 4, 2015
Does this unit heat hot water using gas only?. I am interested in a unit that does not need electricity.
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Asked by
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October 26, 2016
Answer: 
Gas only
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Asked by
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December 14, 2015
Answer: 
XG40T12HE40U0 does not require an outside power source to run.
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Asked by
WV
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August 6, 2015
Answer: 
Yes, this hot water tank uses only natural gas, no electricity required.
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Customer Reviews

Rated 4.5 out of 5 by 293 reviewers.
Rated 5.0 out of 5.0 by Works Great I had this Rheem water heater installed by a professional plumber on 8/25/16. He was done in less than an hour. Not only does it look great, but so far it's working like a charm. It seems very well built and I hope to get many years out of it. August 30, 2016
Rated 5.0 out of 5.0 by Great hot water heater so far. The people at Home Depot were great to deal with. October 30, 2016
Rated 5.0 out of 5.0 by so far, very please with this product October 26, 2016
Rated 5.0 out of 5.0 by Scratch and dent Makes plenty of hot water. Is very quite. Was easy to install. October 25, 2016
Rated 4.0 out of 5.0 by It definitely works Got this to replace my older unit that started leaking. Found an independent plumber that would install it much cheaper than the one HD worked with (estimates taken without sharing competitive bids). Hot water at tap is hotter than before, even at lower temperature settings. Haven't gotten a gas bill since installation to compare usage to old unit, if cheaper then this is a five star deal. Note that this is most efficient 40 gal unit I found with 12 year warranty and brass valves and still does not require electrical power. Energy star units require power and don't heat when power is out - this unit still works! Installation still costs more than this unit even after the large reduction by using a different plumber. Be wary of their estimates in Triangle NC area, they are over-eager to replace existing parts. October 4, 2016
Rated 1.0 out of 5.0 by Leaked within 1 year My Rheem 40G Tall experienced leakage within 12 months of purchase. Initially I thought those water on the basement floor was coming from the relief valve, until I have a plumber who casually took a look and diagnosed that it was a tank leak! The Rheem plumber said it was us who are unlucky to get a Lemon. Statistically, there are about 20 Lemons per 1,000 units in Rheem. The warranty works this way -- Rheem paid us full product price + installation in Home Depot credits, and there is no other compatible choices of water heater except Rheem ! Without any other options, I guess we have dip back into the exact same product for the replacement. August 9, 2016
Rated 5.0 out of 5.0 by Easy to install Our son did the installation. He is an excellent auto mechanic and home owner so he is very knowledgeable and adept and has all the tools he needed. October 4, 2016
Rated 5.0 out of 5.0 by Satisfied Fast recovery and seems to be well insulated. This unit replaced a 27 year old cheap, off brand 40 gallon water heater. October 12, 2016
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