Model # XG50S12DM40U0

Internet #204321571

Store SO SKU #1000892302

Rheem Performance Platinum 50 Gal. Short 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater
0020352625812

Rheem

Performance Platinum 50 Gal. Short 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater

  • Provides ample hot water for households with 3-5 people
  • Make sure it fits: measure your space to ensure dimensions fit
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
$699.08 /each

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Product Overview

The Rheem Performance Platinum 50 Gal. Natural Gas Short Water Heater comes with a 40,000 BTU/hour environmentally friendly Low-NOx burner that provides ample hot water for households with 3 to 5 people. The electronic ignition system eliminates the standing pilot light, saves energy and monitors system performance. Its maintenance free combustion air intake system means there are no filters to clean and replace. A patented magnesium anode rod design incorporates a special resistor that protects the tanks from rust, providing longer tank life. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation. The water heater is ENERGY STAR qualified. This Rheem Performance Platinum model is Wi-Fi compatible allowing for remote monitoring of the water heater's operation (Wi-Fi Module REWRA631GWH sold separately).

California residents: see   Proposition 65 information

  • California residents: THIS WATER HEATER DOES NOT MEET ULTRA LOW NOX (ULN) EMISSIONS REQUIREMENTS. REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN ANY AIR QUALITY DISTRICT THAT REQUIRES ULN WATER HEATERS. Please refer to the map below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model.
  • REQUIRES STANDARD 110-VOLT ELECTRICAL OUTLET (3-PRONG GROUNDED) FOR INSTALLATION
  • 50 Gal. tank provides ample hot water for households with 3 to 5 people
  • Natural gas water heater costs less to operate than electric models
  • Delivers 89 Gal. of hot water in the first hour
  • 12 year limited warranty on tank and parts for your convenience
  • 3 year in home labor warranty for peace of mind
  • 0.67 energy factor indicates an energy star qualified water heater
  • Maintenance free - no filter to clean or replace
  • Electronic ignition system simplifies the startup process and eliminates the need for a pilot light
  • Electronic diagnostic gas valve monitors system performance
  • Rated for installations up to 10,100 ft.
  • Wi-Fi compatible with the purchase of Rheem EcoNet Home Comfort Wifi Module (sold separately) for gas water heaters (Wi-Fi model # REWRA631GWH)
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA Standards



  • Click here for more information on Electronic Recycling Programs

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Name Performance Platinum 50 Gal. Short 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater Performance 50 Gal. Tall 6 Year 42,000 BTU Power Vent Natural Gas Water Heater
Brand Rheem Rheem Rheem Rheem
Ratings (391) (681) (521) (385)
Tank Capacity (gallons) 50 50 50 50
Water Heater Profile Short Tall Tall Tall
Part Warranty 12 Year 12 Year 12 Year 6 Year
Eco Options Yes Yes Yes
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Product Height (in.) 50.5 59.25 58.50 58
Water Heater Features LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Temperature Pressure Relief Valve
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Customer Questions & Answers

Can this unit be vented through my current flue?

I have a 50 gallon natural gas hot water heater that I am replacing. Can I use the exhaust duct that is there or do I need to vent it horizontally to the outside?
Asked by: thatscguy
Yes with no issues
Answered by: phil666b
Date published: 2017-01-04

Does it come with a Damper?

I need a regular water heater without a damper. THanks.
Asked by: EDW
no, you need to get one.
Answered by: phil666b
Date published: 2017-02-20

Does this water heater keep heating water during a power outage?

I see it requires a 110 outlet for installation; does it have batteries for the EI, or is it dependent upon functional mains power?
Asked by: ManOnTheHill
No, because without a working powered vent the water heater will not function for safety reasons.
Answered by: Sichuan
Date published: 2016-11-12

how tall is this unit

Asked by: jk
read manual
Answered by: phil666b
Date published: 2017-03-20
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Customer Reviews

Performance Platinum 50 Gal. Short 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater is rated 4.5 out of 5 by 390.
Rated 1 out of 5 by from Would not recommend Purchased this water heater for $768 and had a licensed plumber to hook it up only to find out that it was not getting any power. Outlet was fine but product itself had a defect. There's a huge label that said PLEASE DO NOT RETURN TO STORE. We were forced to call an 800 number only to be given a appointment date 5 days later. No hot water for us until then. I figured if I spent a little more money that I'd have a better product....WRONG!
Date published: 2016-12-06
Rated 5 out of 5 by from I ordered this particular water heater to replace my 45 year old Rheem 40 gallon short, which is ... I ordered this particular water heater to replace my 45 year old Rheem 40 gallon short, which is still working but is woefully inefficient and probably packed full of sediment. I imagine the anode rod in my 45 year old Rheem ceased to exist about 40 years ago. It seems to be a very nice water heater. However, I had to return it as the bottom was damaged on opposite sides by the hydraulic machine that was used to move it. I'm almost certain this damage did not occur while Home Depot had possession of it. This damage may be slight but it's unacceptable to me. I'll return the replacement if it is also damaged in any way.
Date published: 2016-11-12
Rated 5 out of 5 by from Had it professionally installed. Only took two guys two hours... Had it professionally installed. Only took two guys two hours to swap out my old water heater and put this in. They also had to run an outlet over to it so keep that in mind when you purchase this. We have it set on the B setting and the water is plenty hot for us. Would recommend!
Date published: 2017-03-01
Rated 5 out of 5 by from I'm not a water heater expert but this one seems to work quite well and has a much lower energy c... I'm not a water heater expert but this one seems to work quite well and has a much lower energy consumption than our previous heater.
Date published: 2017-01-17
Rated 2 out of 5 by from Product grade- A Service grade- F There aren't many options when purchasing a gas/ short water he... Product grade- A Service grade- F There aren't many options when purchasing a gas/ short water heater. Even fewer than carry more than a 3 or 6 year warranty. The transformer that was packaged with our unit was defective, so the job took much longer than expected to troubleshoot the issues and get it operating. Once this was hooked up and running, we have had no issues with it (been running for about a month now). I like that the 12 year warranty covers parts and also labor, most other warranties only covered the tank itself. Hopefully I can report back in 12 years and still be satisfied. What I'm not happy about though is the customer service of Rheem. It took 3 calls, about 3 hours and me having to go purchase a multi-meter to troubleshoot their product. The end result was that they sent me a defective transformer- which controls the pilot light and power damper. You apparently can't light the pilot by hand to get hot water going, the unit does not work without the transformer and power cord. Anyway, the best they could do for me was send me a new transformer that would take 1-2 business days to arrive. On a Friday before Christmas, this meant at least 4 days with no hot water. This was the only option they offered, even when pressed. We're now a month out, and the transformer still has not arrived!!! Luckily, the good folks at my local Home Depot were willing to work with me to rectify the situation, and they pulled a transformer off the ONE display unit they had in the store (these are not stocked). If it wasn't for a lot of luck and some friendly Home Depot employees, we apparently still would not have hot water. This obviously would not be a problem with every purchase, but the complete lack of care or responsibility offered by Rheem's customer support is enough of an issue for me to probably go with a different brand next time around.
Date published: 2017-01-06
Rated 2 out of 5 by from Controller failed after 7 months I bought it for a new house seven months ago, and it was fine until this morning. At noon, no more hot water. The error code indicated a faulty controller. On the web-site for this model, it says "Electronic gas control for improved monitoring and service" What a joke. I have multiple rental units with non-electronic controls on their water heaters, never a problem with them for many years. This new and improved one failes after seven months. Probably some EPA requirement killing the old reliable controllers. Thank you for the cold showers tomorrow.
Date published: 2017-01-23
Rated 5 out of 5 by from I installed this water heater to replace a 12 year old 6-year water heater that was starting to l... I installed this water heater to replace a 12 year old 6-year water heater that was starting to leak. I realized after the fact that I didn't need to short version because of the vapor detecting features all new water heaters have, but I installed this one anyway after I purchased it because I had the room and the short stature made it easy to get to the top. I love the fact that it is so efficient and it operates quietly and consistently. I am very happy with this purchase.
Date published: 2017-02-08
Rated 1 out of 5 by from Poor Design Feature Spent more on this unit than ever before expecting it to be the best. Immediately had the air sensor in front go bad. They sent a new one in a week. This one has been faulty too, since day 1! 3 or 4 times each day or night I have to unplug the machine and reset the air sensor. Will probably wear out the reset knob next.
Date published: 2017-02-06
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