Model # XG50T12DU36U0

Internet #204318423

Store SKU #1000035021

Store SO SKU #1000109989

Rheem Performance Platinum 50 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater
0020352625621

Rheem

Performance Platinum 50 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater

  • Provides ample hot water for households with 3-5 people
  • Make sure it fits: measure your space to ensure dimensions fit
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
$79900 /each

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Product Overview

The Rheem Performance Platinum 50 Gal. Natural Gas Tall Water Heater comes with a 36,000 BTU/hour environmentally friendly ultra Low-NOx radiant burner that provides ample hot water for households with 3 to 5 people. The electronic ignition system eliminates the standing pilot light, saves energy and monitors system performance. Its maintenance free combustion air intake system means there are no filters to clean and replace. A premium grade anode rod provides long-lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation. The water heater is ENERGY STAR qualified. This Rheem Performance Platinum model is Wi-Fi compatible allowing for remote monitoring of the water heater's operation (Wi-Fi Module REWRA631GWH sold separately).

California residents: see   Proposition 65 information

  • California residents: this water heater meets or exceeds ultra-low NOX (ULN) emissions requirements for all air quality management districts
  • REQUIRES STANDARD 110-VOLT ELECTRICAL OUTLET (3-PRONG GROUNDED) FOR INSTALLATION
  • 50 Gal. tank provides ample hot water for households with 3 to 5 people
  • Natural gas water heater costs less to operate than electric models
  • Delivers 93 Gal. of hot water in the first hour
  • 12 year limited warranty on tank and parts for your convenience
  • 3 year in home labor warranty for peace of mind
  • 0.68 energy factor indicates an energy star qualified water heater
  • Maintenance free - no filter to clean or replace
  • Electronic ignition system simplifies the startup process and eliminates the need for a pilot light
  • Electronic diagnostic gas valve monitors system performance
  • Ultra low-NOx burner reduces emissions and meets California air quality management district requirements
  • Rated for installations up to 10,200 ft.
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA Standards



  • Click here for more information on Electronic Recycling Programs

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Name Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater Performance Platinum 50 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater with Wi-Fi Module Included
Brand Rheem Rheem Rheem Rheem
Ratings (718) (575) (234) (15)
Eco Options Yes Yes Yes
Part Warranty 12 Year 12 Year 12 Year 12 Year
Water Heater Features LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,Ultra LoNox,WiFi LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi
Product Height (in.) 59.25 58.50 59.75 58.50
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Water Heater Profile Tall Tall Tall Tall
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Customer Questions & Answers

What's the Annual Fuel Utilization? At least 95?? - for $150 IRS money..

What's the Annual Fuel Utilization? At least 95?? - for $150 IRS money..
Asked by: NIck
To: ' Nick' - Re:{average fuel utilization efficiency? ....at least 95?} NOT EVEN CLOSE!!! - - - try 0.68, instead ....that requested [ 95 ] number of extreme, maximum efficiency is reserved strictly for Condensing Boilers with additional heat exchangers for "wringing-out" the very last BTU from the otherwise very HOT exhaust gases!......domestic hot water heaters with this condensing design are on-the-market BUT relatively brand-new, available herein from home depot.com, offered by Westinghouse & Others.....much, much more costly, as well....be prepared to contend with that very-acidic drain liquid, too....eli2
Answered by: ei2
Date published: 2017-06-14

Does the diameter of 23 inches include attachments or is this for the tank only?

Are there legs on this water heater and if so what is their height?
Asked by: RM
To; 'RM' - Re:{..diameter of 23" includes 'attachments?'}... Not quite certain "IF" there might be a worry of your Heater Closet being too small??? ....once the new Heater has been removed from the shipping carton, that's ALL there is, since those Controls must be oriented for both Installation as well as future Servicing. Your 'Equipment Closet' must have sufficient size to permit the licensed Installer to connect both the natural gas as well as those (2) water lines atop the Tank. AND, the included safety Tempt / Pressure Relief Valve will need plumbing to an appropriate sewer connection with hard plumbing {metal, never plastic}. So, any Enclosure will have to be sufficiently-larger.{...than 23"}....eli2
Answered by: ei2
Date published: 2017-03-03

Fit?

Will this fit a space of 23'x26'x60'?
Asked by: Isaak
A good 3'X3' footprint will suffice but leaves little room for access.
Answered by: Bart
Date published: 2017-03-22

Can you use PVC to vent or do you need the power vent system?

Looking to replace my current natural gas water heater that vents to chimney.
Asked by: NewHomeowner
To: 'NewHomeowner - Re:{...PVC Venting Pipe ot a Power Venting System?} Neither!! ...PVC piping is STRICTLY for those Condensing Hot Water Boilers, which reduce the exhaust gases to tepid temperatures. Power Vents are "built-in" on those H.W. Tanks so designed, NOT to be added. "IF" you choose One like this, it will need a completely-separate double-walled galvanized steel vent piping, from the top of that flue adapter on the Tank right out thru your roof, with a proper weather cap.....eli2
Answered by: ei2
Date published: 2017-06-14
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Customer Reviews

Performance Platinum 50 Gal. Tall 12 Year 36,000 BTU ENERGY STAR Ultra Low NOx Natural Gas Water Heater is rated 4.2 out of 5 by 234.
Rated 1 out of 5 by from MY FIRST CONTACT EMAIL TO RHEEM via their website on AUGUST 16,2016. Hello. For the past 6-9 mon... MY FIRST CONTACT EMAIL TO RHEEM via their website on AUGUST 16,2016. Hello. For the past 6-9 months I have been experiencing some issues with this Rheem water heater Model Number:M461412891 Serial Number:XG50T12DU36U0 MFG. DATE; 13NOV2014 I had a local licensed plumber install this water heater from Home Depot in end of November or beginning of December of 2014. For some odd reason I need to constantly reset it by turning it off electrically as it has a 110 plug on it for something. I guess this is for the Honeywell LED gas control valve, which seems to be the weakest link. I do this for about a minute then turning it back on from the switch on the front. This sometimes corrects the issue as it will cycle through and I hear it beeping then igniting then firing up to heat most times but not always. The LED has a constant blink heartbeat that gives no indication of any problems detected. I do this as it won't always fire up and reheat on it's own and once we all realize the water in the house is lukewarm to cold we now know the water heater needs to be reset. Is this due to some faulty part you think or is there another reason you may be aware of? My guesses are, the Honeywell gas control valve and or the flame sensor rod. I have since learned that a lot of other plumbers use nothing but Bradford-White or A.O Smith water heaters as most of them tell me Bradford-White and A.O. are the best. I am sorry to say most plumbers do not care for Rheem at all as a brand. But as I spent a whole lot of money on parts (this 12 year Rheem over $800) and labor $325 and I am thinking the plumbers may just be biased as they may just be brand loyal. I do sincerely hope Rheem makes a great product in your opinion as well as the opinions of all that work for Rheem. If you need further information and or explanation, please email me back at your earliest convenience. THE ABOVE EMAIL is from August of 2016 I had to call Rheem to follow up and as they only warranty parts so they sent me another Honeywell LED replacement gas control valve. I had that installed by a licensed plumber at my expense. ($150) MY LATEST CONTACT EMAIL to Rheem on Feb 09, 2017 via their website an so far as of March 18, 2017 no RESPONSE as this terrible water heater is doing the same thing like before, now for over a month. I am writing this review as I tried to call today but alas they are not working weekends like I am. I am so dissatisfied with this inferior product you cannot even imagine. Feb 09,2017 email below; I currently have this 50 gallon gas Rheem water heater from Home Depot, not even 3 years old and it seems Rheem is one of the worst brands I have yet to encounter... My issue is that we have to reset the electronic pilot light nearly all the time as the ignitor will not fire until reset and this is if we only realize if we lack hot water. This silly water heater requires a 110 outlet to work, I hope the new ones have no such need. Rheem has last year already sent me another Honeywell valve that I had replaced at my expense and it is doing the same exact thing as before. The model# is XG50T12DU36U0 and serial#M461412891, MFG. DATE,13NOV2014. Rheem Performance Platinum 50 Gal. Tall 12 Year 36,000 BTU High Efficiency Ultra Low NOx Natural Gas Water Heater-XG50T12HN36U0 - The Home Depot 1. What are my options? 2. Is there a non Honeywell LED electrical gas valve available? I think the ones from years ago even with a standing pilot were far superior to this problematic to sophisticated new type... I am am not very happy with needing a 110 electrical outlet for a gas water heater, I hope that is not needed for all new water heaters as once we lose power we also lose the ability to heat water via the Home Depot Rheem. END OF EMAIL to Rheem on Feb 09, 2017. Since there has been no response from Rheem via their website I am ready for a refund. I AM NOW READY FOR A FULL REFUND AS I AM ALREADY IN CONTACT WITH LOCAL LISCENSED PLUMBERS FOR A REPLACEMENT.I WILL NOT CONSIDER RHEEM EVER.
Date published: 2017-03-19
Rated 5 out of 5 by from Replaced a unit from 1998 that had finally rusted out.... Replaced a unit from 1998 that had finally rusted out. This unit is very quiet - I have hard time determining if it's on but the hot water flows. Take note that even though this is a tall unit it is still quite wide. Installed easy enough and quickly forgot about it - just like you would expect.
Date published: 2017-04-11
Rated 1 out of 5 by from We wanted a top level product and we got a defective unit and BAD CUSTOMER SERVICE. This product... We wanted a top level product and we got a defective unit and BAD CUSTOMER SERVICE. This product was DOA and had obviously been mishandled during transit. Specific instructions on the unit said we must call the manufacturer and not take it back to Home Depot. Rheem has the worst customer service we have experienced in many years. It took over an hour to get to a human on the phone; they refused to give a direct line call-back number; they had to ship a replacement controller in the hope that would fix the unit; it took a lot of effort on our part to get a tracking number for the shipment; it took more calls and further effort to get Rheem to give us contact information for their local service rep; and, they didn't seem to care at all that their defects led to an additional 3 days of no hot water for us.
Date published: 2017-03-17
Rated 2 out of 5 by from Water heater failed to light upon initial installation. Home Depot would not remove, pick it up... Water heater failed to light upon initial installation. Home Depot would not remove, pick it up and exchange it for another one. Cost for my plumber to uninstall it and re-install another one was $400. Rheem sent out repair person who had to order a new control module and new damper. We had to be without hot water for 4 days while waiting for parts. Repair person said this model is notorious for failure. He recommended a standard, non electronic water heater with pizzo electric igniter. It would be cheaper in the long run to spend monthly on a pilot light than to pay for high labor and parts costs for electronics that will break long before the water heater rusts out.
Date published: 2016-11-01
Rated 1 out of 5 by from It took a couple of months to get the first one. Then when i finally got it i had to return it be... It took a couple of months to get the first one. Then when i finally got it i had to return it because it was damaged. Then when i got another one it was dented at the top. I had finally had enough and just kept the dented one because we had been getting bye with a heater that could not produce hot water. I am 71 and i have never experienced such a ordeal to purchase anything.
Date published: 2017-03-12
Rated 1 out of 5 by from I bought this in store about 16 months ago. I installed it myself with all new accessories. Not ... I bought this in store about 16 months ago. I installed it myself with all new accessories. Not my first one and it's simply to install. Immediately you'll hear a loud WHAMM when the heater pilot turns on. In a weeks time the pilot turned off [no hot water in the house]. I turned it back on with no issues. Hot water is back. It keep doing it and becoming a nuisance. I called the gas company tech dept and relayed this experience. They advised to call the manufacturer after visiting the house [free of charge]. Called Rheem and sent a local factory tech. He said this is common in Rheem where the pilot was set far away from the gas supply valve and that's where the WHAMM is coming from. It took the gas time before reaching the electronic pilot. Meaning the chamber is full off gas before it gets lit. He did some fixing since it's still under warranty. Today it still does the same but not very often. Say every 2 months as i record it. The old water heater i replaced lasted for 18 years with no issues and properly maintained.
Date published: 2017-02-01
Rated 5 out of 5 by from Works well I have had this for about 3 weeks works well very quite.
Date published: 2017-05-16
Rated 5 out of 5 by from Local store handled the exchange fast and easily Local store handled the exchange fast and easily
Date published: 2017-03-28
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