Rated 4.0 out of 5 by 22
Rated 3.0 out of 5.0 by woodworkerx3m Failure at startup
I installed this on Wednesday 6/15/2016. When I tried to start it I got an error code that indicated a "Flammable vapor sensor lockout". I called technical support ( I would give them a 5+ star review). He walked me through a reset procedure that's not in the manual. Still not working. He then asked if I had a DVM to check the resistance reading thru the sensor. I did and it showed the sensor was no good. It was already past the ship time for that day but he sent one out the next day for early Friday morning delivery. Outstanding service. This water heater had a sticker that indicated it had tested OK by AX4222. Their testing must not involve actually checking to see if the water heater works. My family was not happy with being without hot water for 2 days. I know we're spoiled in this country, but one expects a water heater to work when initially installed. Other than that, it's a great unit and I'm very happy with it now that it works.
June 27, 2016
Rated 4.0 out of 5.0 by chessieluvers Compact
Need to replace the hot water heater, seemed like a good choice
August 22, 2016
Rated 4.0 out of 5.0 by Elle333 PERFORMANCE PLATINUM XR90 29 GAL. TALL 12 YEAR 60,000 BTU NATURAL GAS WATER HEATER
We didn't immediately look at this water heater because it's only 29 gallons. That said, the reason for this is that it's so efficient at heating water - it can recycle its 29 gallons of water three times in an hour. It's very quiet. It's a bit smaller than our old water heater such that we could fit it in our Subaru Forester. A final point is that if you install this unit you'll need an electric outlet: it has a fan that kicks in whenever water is heating. Now we hope that we don't have to think about it for a very long time.
September 4, 2016
Rated 5.0 out of 5.0 by DrgnRebrn The Right Choice
This was the right choice. I was torn between this & two other Rheem options, both of which are 55 gal capacity Performance Series models. One of them was 45k BTUs with a recovery rate of 46 gal/hr. The other was 50k BTUs with a 51 gal/hr recovery rate. Neither were Energy Star certified & both had an est annual operating cost of $277. The 45k BTU one cost $850 & the other cost $950.
The XR90 has several features that drew me to it. First, the cost is $650 with an est annual operating cost of $233, and it's Energy Star certified. That's pretty good considering the performance ratings (comparable to the two options listed above, considerably better than most 50 gal 40k BTU options, and simply blows almost all 40 gal appliances away). Second, this is Rheem's Performance Platinum Series, which contains their top models for efficiency & performance. Third, the recovery rate. This little giant has a 60k BTU burner that produces 61 gallons per hour of hot water! Finally, the size. The dimensions are almost identical to the old 40 gal 32k BTU appliance that I replaced. This was, almost, a "plug-and-play" replacement.
Installation was easy, and I was able to do everything by myself. I had to switch my venting to Type B double wall, but this unit can use either 3" or 4". I switched my inlet & outlet piping to Shark Bite flex line, with the inlet having an integrated ball valve. Luckily I had an accessible outlet for the 8' cord to easily reach.
Post install was, a breeze! The pilot automatically lights. It works. I had her fired up & heating water in no time, with HOT steaming water at the tap in about 12 minutes! Seriously, my kids all took a bath within 30 minutes of me firing her up, and I was able to take a nice hot shower after their baths. I have the temp set to approximately 155, and it is wonderful!
Admittedly I've only had this installed a short time, since 2/25/16; however I couldn't be more pleased & impressed with everything thus far. I highly recommend this water heater. My biggest hesitation was the small talk size, but I'm telling you the performance MORE than makes up for that!
February 28, 2016
Rated 5.0 out of 5.0 by Scott hybrid tank/tankless heater
Reheats fast and we do not run out of water. Looks good and has small foot print. Needs outlet within 8 feet to operate. Not hard to put in for most do it yourselfers but an extra step during install. Had to reset the unit a few times when it was first turned on as the burner did not want to stay lit. Now it is working great. Hope to get many years out of this efficient water heater.
August 9, 2016
Rated 3.0 out of 5.0 by markx3m Failure at startup
I installed this on Wednesday 6/15/2016. When I tried to start it I got an error code that indicated a "Flammable vapor sensor lockout". I called technical support ( I would give them a 5+ star review). He walked me through a reset procedure that's not in the manual. Still not working. He then asked if I had a DVM to check the resistance reading thru the sensor. I did and it showed the sensor was no good. It was already past the ship time for that day but he sent one out the next day for early Friday morning delivery. Outstanding service. This water heater had a sticker that indicated it had tested OK by AX4222. Their testing must not involve actually checking to see if the water heater works. My family was not happy with being without hot water for 2 days. I know we're spoiled in this country, but one expects a water heater to work when initially installed. Other than that, it's a great unit and I'm very happy with it.
June 24, 2016
Rated 5.0 out of 5.0 by Willie Great water heater
This water heater doesn't have legs so I decided to put a base under it to keep it elevated in case my basement gets water in it. I used four 4" cement blocks I purchased at Home Depot to make the base and it worked out great. Water heater was easy to install. This particular water heater requires Type B venting (double-wall). Water heater works great and heats up very quickly when more water is demanded from it. There is a fan mounted on the top of the water heater that generates a little bit of noise but it is not excessive.
March 29, 2015
Rated 5.0 out of 5.0 by Goldenpiggy A hybrid between tankless and traditional
Had the house re-piped and took advantage to change water heater. This particular unit is unique in that it marries a small (29 gallon) traditional water heater to a high-powered (60K BTU) burner. The concept works beautifully. It takes a lot of energy to keep 50 gallons of water heated, so keeping 29 gallons warm is much more efficient. But to make up for the difference in smaller storage and still be able to meet demand and recovery, it needs to be able to heat water fast much like a tankless water heater. Most tank-based water heaters have 40K BTU burners. This one has 60K burners. It's a big enough burner to necessitate an induced draft system -- that's the fan assembly at the top to pull air in. Contrary to what you may read on the internet, this particular model is NOT a power vent unit. It is induced draft. You can go through your chimney using existing flue. No need to vent directly to outside. It needs to be plugged into an outlet. The fan makes noise, but still quite a bit quieter than a furnace blower. You do need to have enough air in the space. I leave my basement window cracked just a hair. The ignition is electronic -- no pilot. Comes with a 3" to 4" flue adaptor and 3/4" galvanized NPT heat traps on hot and cold. The unit is petite, but as tall (or taller) than any standard 40/50 gallon tank. Don't let the size fool you -- it is quite heavy. Two people lift going into the basement, for sure.
The hot water is almost instantaneous, and it gets very hot. I have mine set at the 3rd lowest notch. Mine emitted some obnoxious odors first few days of use.
One word of caution when transporting the unit home: DO NOT flay on its side! I know, so how am I supposed to get it home? Rent a home depot truck if you have to and stand it up/strap it well. I made the mistake of transporting home on its side in my minivan. The draft inducer assembly (cast aluminum) is so heavy that it ripped right off. The casing got banged against something and dented (but did not affect operation.) I had to use bigger machine screws to screw draft inducer back on. if you must transport on its side, be sure to either strap the draft inducer to the casing so the top can't rip off, or support the bottom somehow.
I had mine professionally installed. There wasn't enough height to put it on those 18" stands Home Depot sells, so it just went on some concrete pavers. You're supposed to elevate it to prevent combustible vapors (e.g. gasoline) from entering the unit, but it does have a flammable vapor sensor. Check your local code. My plumber did not put dielectric -- he said those heat traps that were preinstalled are the dielectric. I'll have to check on that.
Note there is a $10 cheaper unit with 6 year warranty. I can't tell the difference from looking at it, but mine is 12 year. Probably meaningless. Also, not all Home Depot locations carry this model.
All my previous water heaters have been Bradford White and never an issue. We'll see how far this one goes. So far so good. at $639, cheaper than a tankless of similar recovery rate, much less install cost, and near-instant, very consistent hot water.
August 16, 2015