Model # XG50T09HE40U0

Internet #204698003

Store SKU #1000035246

Store SO SKU #1000395221

Rheem Performance Plus 50 Gal. Tall 9 Year 40,000 BTU High Efficiency Natural Gas Water Heater
0020352628400

Rheem

Performance Plus 50 Gal. Tall 9 Year 40,000 BTU High Efficiency Natural Gas Water Heater

  • Provides ample hot water for households with 3-5 people
  • Make sure it fits: measure your space to ensure dimensions fit
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
$57500 /each

Frequently Bought Together

Product Overview

The Rheem Performance Plus 50 Gal. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with three to five people. The push button ignition system ensures safe and easy startup. Its maintenance free combustion air intake system means there are no filters to clean and replace. The self-diagnostic gas control valve monitors system performance. A premium grade anode rod provides long-lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation.

California residents: see   Proposition 65 information

  • California residents: this water heater does not meet Ultra Low Nox (ULN) emissions requirements; regulations prohibit the sale, shipment or installation of this water heater in any air quality district that requires ULN water heaters; please refer to the map below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model
  • Natural gas water heater costs less to operate than electric models
  • Delivers 84 Gal. of hot water in the first hour
  • 9-year limited warranty on tank and parts for your convenience
  • 2 year in home labor warranty for peace of mind
  • 0.62 energy factor makes this one of the most efficient gas water heaters available
  • Maintenance free - no filter to clean or replace
  • Push button ignition system simplifies the startup process
  • Self-diagnostic gas valve monitors system performance
  • Designed for easy replacement of your existing water heater
  • Rated for installations up to 8,500 ft.
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA Standards



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Name Performance 50 Gal. Tall 6 Year 38,000 BTU Natural Gas Water Heater Performance Plus 50 Gal. Tall 9 Year 40,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 50 Gal. Tall 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater
Brand Rheem Rheem Rheem Rheem
Ratings (121) (1708) (715) (574)
Eco Options Yes
Part Warranty 6 Year 9 Year 12 Year 12 Year
Water Heater Features Overheat Protection,Pilot Light Window,Pilot Reset Button,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi
Product Height (in.) 58.25 59.25 59.25 58.50
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Water Heater Profile Tall Tall Tall Tall
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Customer Questions & Answers

does this water heater come with a pressure. relief valve installed?

Asked by: Texan
no it does not
Answered by: Dan
Date published: 2017-02-21

Are legs required for the unit? If not does the unit sit flat on the elevated platform?

Asked by: martha
If located within the house you may be required to set it in a pan with a drain to meet code. If located in a garage you need to have it off the floor but you may not need a pan. Check with your city plumbing inspector for requirements - a must prior to contracting for installation, even if you decide to use HD.
Answered by: Davidjay
Date published: 2017-04-27

will this work in a manufactured home?

will this work in a manufactured home?
Asked by: marcus
The answer is, of course, it depends. Is there sufficient space in the home for it? Are there enough sinks/appliances and showers to require a 50 gallon tank? If the answer is yes, then it will work for you.
Answered by: Chris
Date published: 2017-01-26

is the tank insolation sufficiant or is a insolation blanket needed ?

Asked by: jd
No insulation blanket is needed for this hot water heater, it stays cool to the touch on it's own.
Answered by: Dan
Date published: 2017-05-01
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Customer Reviews

Performance Plus 50 Gal. Tall 9 Year 40,000 BTU High Efficiency Natural Gas Water Heater is rated 4.5 out of 5 by 1703.
Rated 4 out of 5 by from Old General Electric 50 gallon 12-year warrantied hot water tank 9 months into it's thirteenth ye... Old General Electric 50 gallon 12-year warrantied hot water tank 9 months into it's thirteenth year of use. Purchased a replacement at Home Depot and noticed they are now only stocking Rheem which I have never tried before. I did note the prices of all these hot water tanks are quite cost prohibitive however when you need hot water for the home you cannot quibble over price. I compared pricing on a 9year tank to Rheem's "top of the line" 12 year tank and decided why cough up almost $200 more just for an added 3 more year warranty? Went with the 9year 50gal tank and installed it with a good friend and buddy and had it up and running in a little bit more than a hours time. No leaks and fired up problem free however I am still cautious on Rheem reliability and quality issues. Quite a few of the reviews posted on Home Depot voiced horror stories varying from damaged tanks in pristine unblemished packaging, inability to light and the dreaded DOA's after install. Either I was extremely fortunate or Rheem quality issues have finally been resolved. I am NOT too happy however with the warranty as it is explained once you register your tank on the Rheem website. Warranty starts the moment the tank is made in the factory....what if you purchase a tank which has been sitting on the shelf for a year? A 9 year warrantied tank now becomes just a 8 year warranty. This is NOT Home Depot's fault but instead Rheen is culpable and plain deceptive. Rheem is now using cheap plastic drain valves which for me is NOT good to have or even see. Appearance of a plastic drain valve cheapens Rheem branding but more importantly is prone to leaks down the road. The good news currently is this new tank no longer uses analog gas valves and controls. In it's place is a completely digital gas valve and digital controls with piezo electric ignition, a thermopile to power the electronics. Insulation and sound proofing on these Rheem tanks are simply amazing....I simply cannot hear when the burners cycle up. Energy ratings even surpasses my old failed tank and it was extremely energy efficient.
Date published: 2017-04-03
Rated 5 out of 5 by from Water heater has good performance for the cost. The first hour available gallons is similar to th... Water heater has good performance for the cost. The first hour available gallons is similar to the model replaced with slightly better energy rating. Tanks have changed since my last install 14+ years ago. The good news is that that most of the connections are in the same place! Also learned that the 6-9-12 year tanks are all the same, but have different warranties. The tank being replaced was a 12 year warranty and it lasted 14+ years (I replaced the tank on first leak, but many folks wait for a more major leak? Seems like it is better to replace when it is a little issue and not a major issue). The 9 year warranty tank was a little more than the 6 year tank, but a lot less expensive than the 12 year tank. DIY installation notes: Had to pull permit and have inspection (state requirement - since it is a gas unit always good to double check). Chat with inspector indicated a pan might be needed (which is easier to install from the start). New tank doesn't have feet, so I cut some left over cement board (four 4x9 rectangles)) to sit the tank on in case the bottom would get wet (to allow it to dry out). Although the connections were in the same location, the height of everything was different, so gas and plumbing all had some alterations.
Date published: 2016-12-29
Rated 4 out of 5 by from This replaced a 3 year old GE heater that started to leak. Luckily the old heater had a warranty ... This replaced a 3 year old GE heater that started to leak. Luckily the old heater had a warranty and I did not pay for this new unit. But Home Depot installation/labor cost is just outrageous. It was installed in 1 1/2 hour and I was charged over $1000. Yes, the service was very fast, but taking advantage of people in distress - in my opinion is criminal. For a piece of a 36" copper pipe that was screwed into the relief valve I was charged extra $110 - really! I accepted all this only because the plumber I know, is away for a long vacation and as a family of 5 being without hot water is a major problem.
Date published: 2017-03-09
Rated 1 out of 5 by from Purchased this product on 12-31-2016 and installed the water heater with no problem. the Nightmar... Purchased this product on 12-31-2016 and installed the water heater with no problem. the Nightmare is trying to get the pilot to lite!!! I called the Rheem customer service and tried trouble shooting, after an hour of trouble shooting Rheem stated the Honeywell gas control was defective. after researching on internet this is a very common problem and gas control is garbage. Home depot does not carry the gas control, so you have to wait two to three business days for replacement part. not what I expected when buying a new unit and being without hot water for 5 days since Sunday and Monday were considered holidays. I recommend buying a home depot extended warranty because you will have constant issues with the Honeywell gas control. Home Depot needs to start carrying the replacement so you can fix same day.
Date published: 2017-01-03
Rated 1 out of 5 by from I grew up in a family of residential construction folks. I have worked in various capacities in ... I grew up in a family of residential construction folks. I have worked in various capacities in home construction and remodeling, as well as worked as a maintenance man for a very large apartment complex as a teenager. Over the years, I have installed dozens of hot water heaters. I bought this Rheem Performance Plus 50 Gal. Tall 9 Year 40,000 BTU High Efficiency Natural Gas Water Heater at my local Home Depot store partly because years ago, Rheem had a great reputation for making great products. The good ole days are no more. I picked up the water heater at the store late in the evening, just before closing, on a bitterly cold night. The Home Depot employees were great at helping me load the product onto a cart, get checked out, and loaded into my truck. Get home, and my brother helped me unload this very heavy beast. We got it into our basement and unboxed it. There was no obvious damage, so we sat it alongside our 25-year old heater so I could take some measurements side by side and determine what plumbing changes I would need to make since the old tank was 40 gallons, and shorter/slimmer than this Rheem tank. Since it was late at night, I decided to wait until morning to begin installation. The next morning, I made a run to the local plumbing supply to get what I needed to do the installation. Before I began, I noticed that this heater does not come with any legs to elevate it up off the floor, like every other hot water heater I have ever owned, installed or seen. That struck me as really odd, since if any moisture were to get under it, and it could not dry out, that would be a breeding ground for rust to form on the bottom of the heater. I look through the manual, and could find no reference to this issue, and then looked through the Rheem website, and could find nothing there either. I call Rheem's customer service number, and after navigating their atrocious phone system, I get a human on the line. I explain the issue, and ask about the lack of legs, and if Rheem intends you to just set the tank on the floor, or place it on blocks of some sort. I didn't know if Rheem had some miracle rust-proof bottom on these tanks, or not, so this was a basic question that would apply to all of these heaters of this model. I had told their rep the model number. The rep tells me that he needs the serial number. I didn't have the serial number at hand, and the tank was at the other end of the house. A serial number was not necessary to answer a general question that applies to ALL of these heaters of this series, so naturally, I got frustrated. I explained that, and the rude rep insisted that I provide the serial number. I was not about to hang up, go find the serial number, then call back and navigate their stupid phone system yet again, when all I needed was a simple answer to a simple question that should have been covered in the installation manual to begin with, so I hung up in anger. I called the Home Depot store where I bought the heater, got transferred to the plumbing guy. I explained the issue, and asked my question. He said he didn't understand why Rheem didn't provide legs under these heaters. He said that there was no miracle rust-proof bottom on the tank, and that in his experience, he had always sat these tanks onto bricks or blocks to get it up off the floor so air can circulate under it. I told him that I had some flat concrete pavers that I could use. He suggested that I place some sort of rubber sheet between the pavers and the tank, since concrete can wick moisture. That struck me as very wise advice, so I followed it. I sat the tank on the blocks, and cut up an old inner-tube to make myself some rubber insulators to put between the blocks and the tank bottom. I then proceeded to cut my old plumbing fixed copper water pipes, and installed my new stainless steel flexible water heater connector hose kit I had bought at Home Depot. I have used those flex-hoses in the past and it sure beats cutting, measuring, fitting and soldering new fixed pipes, and makes the job much easier and faster! Because the new tank was a different size than the old one, I took the same approach to connecting the gas line, and used a 1/2 inch flex-pipe kit to connect the new tank to the old fixed pipe. Again, this is another area where Rheem's lousy manual falls short, by not giving you the dimensions needed to connect the gas line to their gas valve. Their manual is oriented towards folks who will be paying a plumber to install their heater, and is obviously designed to discourage DIY installers. Having the tank all connected, I bled the tank and house plumbing of all trapped air and made sure that the tank was full of water and leak-free. I then turned on the gas, and followed the manual's instructions for lighting the pilot. I spent hours trying to get the pilot lit, and no matter what, it would not light. I was not about to waste my time calling Rheem again, so I started searching the internet for information on this gas valve model. Much to my horror, this valve, made by Honeywell, has a horrible reputation for being faulty. In fact, it has earned itself the nickname "Frankenvalve" by the legions of people who have trouble with them, and evidently Honeywell has gone through many changes in the valve design because of continuing problems. At this point, I had a sinking feeling in my gut, and was really beginning to regret having bought this heater. I pondered the idea of just disconnecting it, and hauling it back to Home Depot and getting another brand of heater. I started looking at other brands, and discovered that all of them I could find had various variations of that same Honeywell valve. I then happened upon a very helpful online video where a gentleman shows how to manually light the pilot of this type of heater. Removing the burner from the sealed combustion chamber, I discovered that my problem was with the electric ignitor, and I was in fact getting gas through the pilot tube. Leaving the gas valve in the off position, I disconnected the burner gas tube, but left the pilot gas tube connected. I turned the valve into the pilot position, and pressed in to send gas to the pilot. I lit the pilot with a lighter, and held the valve pressed in until I was sure there were no air bubbles in the line, and the pilot stayed lit. With the pilot lit, I carefully slid the burner assembly back into the combustion chamber, and reconnected the burner gas line. I then turned the valve into the "on" or heating position. Immediately, the burner fired up, and began doing its job. I reattached the torx screws for the "sealed" combustion chamber, and closed up the outer cover plate. The blue LED light was blinking normally on the gas valve. Since the installation, the heater has continued working normally. However, I have no trust whatsoever that it will continue to do so, after reading the numerous issues that other people have had with these gas valves failing when new and after time passes. I am thoroughly disgusted with Rheem, for not making sure that something as simple as a pilot ignition worked properly before it was allowed to leave the factory. So too, I am not at all happy with their lousy customer service and worthless manual. I have nothing but praise for Home Depot's employees being very helpful and informative throughout this process. Would I recommend this water heater to others? Absolutely not! Is there another brand or model of heater I would recommend? Sadly, no, because from what I have seen, they are all using this problematic Honeywell control valve. Thank you Home Depot for providing great service. Shame on Rheem for their faulty product, bad customer service and worthless manual.
Date published: 2017-01-17
Rated 1 out of 5 by from I bought a 50 Gallon Rheem from Home Depot and it woke up to a cold shower 10 days later. Rheem c... I bought a 50 Gallon Rheem from Home Depot and it woke up to a cold shower 10 days later. Rheem customer support is some of the worst I have EVER experienced. After two and one half hours on the telephone with surly Rheem agents referring me to the gas company, a plumber, and to where I purchased it, I am returning it to Home Depot and buying a Bradford White. Buy Rheem if you want the worst customer experience of your life. Otherwise, buy something else.
Date published: 2017-02-17
Rated 4 out of 5 by from Straight forward simple installation (DIY). Easy to follow settings. I read about some issues w... Straight forward simple installation (DIY). Easy to follow settings. I read about some issues with the Wifi options because of the poor add-on wifi device that you need to purchase, so I'm not going to bother with using the WIFI feature until such time as those problems are remediated. I use the VACATION mode frequently as this is in my vacation house. Solid operation for the three months I've used it.
Date published: 2017-01-03
Rated 2 out of 5 by from Purchased this item last week. I had a plumber pick it up and professionally install. The pilot w... Purchased this item last week. I had a plumber pick it up and professionally install. The pilot would not light no matter what they did, so they called Rheem for technical assistance. They walked them through a test and told us they would have. To send us parts - would take about 3 days. This was 4 days before Christmas and we were expecting out of town guests. No hot water for 3 days and then who knows if this was the problem. Home Depot told us we could empty the unit and unplumb and disconnnect the gas and they will replace. Plumbing cost to do this was $400. . Instead I took out the entire burner unit and realigned the sparkler and pilot gas nosile. A poor designed lig ht metal bracket holds the spark unit. I spoke to a plumbing supplier who showed me how to setup . It worked after 6 hours of work. This pilot design is known to do this. I hope the pilot doesn't go out ever ! Would not recommend this unit.
Date published: 2016-12-28
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