Rated 4.5 out of 5 by 425
Rated 5.0 out of 5.0 by Max Great replacement water heater!
Our gas water heater began leaking a week before Christmas.
After looking at our options, I decided on the Rheem Performance
Plus 50 Gallon 40,000 btu High Efficiency Natural Gas Water Heater.
from the Home Depot. The features and quality were second to
none and the ease of installation was a bonus. The electronic
control at the base of the unit even provided the piezo spark
lighter to ignite the pilot. It was a pleasure to get such a great
product at reasonable pricing. I would highly recommend this unit
to anyone needing to replace their current gas heater! I did the install
myself and had my work checked by local utility.
January 12, 2016
Rated 1.0 out of 5.0 by afordz Was defective had to wait a week for a replacement part. So we had no hot water for a week.
The Igniter(?). The thing that lights the pilot didn't work. I was annoyed Home Depot didn't just replace it or at the minimum give us something off of it. We bought it the next day after ours broke and hired someone to install it only to find out it needed a new part. It works fine now after they sent someone on their end to fix it a week later. I know these things happen. I just think they could have handled it better.
June 21, 2016
Rated 5.0 out of 5.0 by Foobarb Works well
I have it near the lowest setting and still delivers plenty of warm water.
The anode is placed at the rear, making it a bit more difficult to remove, but not impossible.
July 5, 2016
Rated 5.0 out of 5.0 by Doug2016 Glad I picked this water heater
I went from a 40 gal to this 50 gal and it heats up quick after a shower and is ready for the next shower. I been using it for about 3 months now with no issues.
June 27, 2016
Rated 5.0 out of 5.0 by Burnslam Quick and hot
Easy to fire up. Delivers hot water quickly and efficiently.
June 14, 2016
Rated 1.0 out of 5.0 by John RHEEM water heater
This is to anyone who is considering a RHEEM hot water heater.I just purchased the 50 gallon 40K BTU unit and I have had no luck getting it to ignite.
I called the service number and they told me it was a faulty igniter. They gave me an option to have it over-nighted or look for it locally. I found the part locally but they told me to check the igniter out of casing first because they usually don't fail. Long story short it was not the igniter.
Through a secondary check the RHEEM tech figured out it was the entire gas control box. I now have to wait for 2-3 business days for the entire assembly. I just paid $600 from HD, there is no option to return for an exchange and my family has no hot water for 4 days! I also have to do my own service work on a brand new RHEEM WATER HEATER. It just doesn't make sense. Let the buyer beware!!
DO NOT PURCHASE RHEEM'S JUNK!
June 2, 2016
Rated 1.0 out of 5.0 by steve 2 weeks and still not working right
Purchased this system on 4/12/2016. Problems with pilot light assembly first then control module second. NO technical service support in Dallas/Ft Worth area, which means you the customer have to get a plumber to repair at your cost initially, and wait for reimbursement from Rheem. System worked for about 3-4 days and now its out again. No pilot light and no hot water after more than 2 weeks. Home Depot does not care about customer satisfaction as they push you over to Rheem. Rheem does not care much either. I am returing the system tomorrow 4/27 and buying from Lowes. Maybe I will get treated better there.
April 26, 2016
Rated 4.0 out of 5.0 by Chefandre Great water heater
Easy to install and to start. So far, no issues with it.
May 31, 2016