Rated 4.5 out of 5 by 596
Rated 4.0 out of 5.0 by fordtbird Works as expected
Easy install and comes with pressure relief valve already installed. Only problem was big dent on lower side of water heater not visible until you remove carton. By the time you notice it the thing is already out of the box, down in the basement and how would you return it. I see from other reviews I am not the only one with that problem. Since I didn't think it would effect the operation of the unit I chose to just install it as is. It worked fine. Memo to Home Depot, don't handle these things like they are bowling pins.
September 30, 2016
Rated 5.0 out of 5.0 by Bry Haven't installed yet
This hot water heater has yet to be installed but as long as it gives out hot water when it is, it's a winner in my books
October 7, 2016
Rated 5.0 out of 5.0 by Mej0362 So far so hot ...water that is
I have this unit on the lowest setting and it delivers real hot water. Much hotter than the old AO Smith it replaced.
October 18, 2016
Rated 5.0 out of 5.0 by Gasman Raheem hot water heater
I have always had Rheem gas hot water heaters in our house.
The one we just replaced we had from 1995 until now 2016, and
it only had a five year warranty.
It still was running just fine.
I only replaced it because of its age.
Rheem has great products.
October 11, 2016
Rated 5.0 out of 5.0 by simm9563 Fast purchase and install
I am overrating this item because I haven't even gotten a bill yet for my first month of use, but the overrate is worth how easy it was to purchase and install. I haven't had a single problem with the electronic ignition that everyone else has complained about and our water is much hotter than with the old hot water heater. Hopefully the 5 star rating rings true when I get my Xcel energy bill in October.
September 27, 2016
Rated 1.0 out of 5.0 by James Rheem Customer service / warranty is terrible
I purchased this unit exactly 2 years ago this month, and it worked fine until now. The gas valve unit apparently is now defective. We contacted a plumber that was recommended on the Rheem website. The plumber identified the issue as a faulty gas valve, but Rheem customer service insisted that he try to replace the burner first. Five days later, the new burner finally arrived! We called the plumber back out, and he replaced the burner. Unit still does not work, and Rheem finally agreed to send the parts that the plumber indicated were needed, but it will now be another "2 to 3 days" until the next part gets here. All together, we will be without any hot water for well over a week while we wait for their great "warranty" service. What good is paying more for the 9 year warranty when they wont support the product? According to the plumber, this issue only is because we bought from Home Depot. If we bought from a dealer, we would have been able to get it repaired the same day we first called.
September 26, 2016
Rated 5.0 out of 5.0 by Steve70 Upgraded capacity
Accompanied my installer to Home Depot to purchase a new hot water heater as mine had gone out. Decided to upgrade from 40 gallon to 50 gallon since I had remodeled and added a shower to a half bath. There has been more demand since this addition, and it serves the kitchen and washer room too. To date I am pleased with the added capacity. Had heard and read of good things for the Rheem hot water heaters before purchasing. I put the ease of installation as good only because there was some degree of difficulty involved in making the change from the 40 gallon to the 50 gallon. So if you are changing sizes, you will need to check your measurements. While all looks good so far, only time will tell as to value if the hot water heater has a good long product life.
September 1, 2016
Rated 5.0 out of 5.0 by Max Great replacement water heater!
Our gas water heater began leaking a week before Christmas.
After looking at our options, I decided on the Rheem Performance
Plus 50 Gallon 40,000 btu High Efficiency Natural Gas Water Heater.
from the Home Depot. The features and quality were second to
none and the ease of installation was a bonus. The electronic
control at the base of the unit even provided the piezo spark
lighter to ignite the pilot. It was a pleasure to get such a great
product at reasonable pricing. I would highly recommend this unit
to anyone needing to replace their current gas heater! I did the install
myself and had my work checked by local utility.
January 12, 2016