Rated 4.2 out of 5 by 223
Rated 4.0 out of 5.0 by Billthekid Follow up: RYOBI warranty experience was Exceptional!
FOLLOW UP: I am writing this as a follow up to a previous review- (previous user name Billythekid). After numerous emails to Home Depot to allow me to edit/ delete/ change the body of the first review, I have been met with no response. Frankly, I am not surprised by this. Without further ado, here is what transpired with my Generator...
After purchasing and using the RYI2200 for a short while, it started acting up. Hard starting and back-winding. Eventually the unit quit working and I had to bring it back to HD hopefully for an exchange (within one year of purchase) I was told that I should bring it to tool rental and they sent it out to Illinois for repair. After three weeks with no word from HD on what was happening with it or where it was (despite going into the store weekly) I was contacted directly by RYOBI via email.
The representative from RYOBI (Mr. Houlihan) was checking up to see how HD was handling the return and what he could do for me. I was met with a reasonable offer for his direct assistance but decided to let HD have a few more days to give me some answers. With my final and most frustrated trip into the store looking for my generator after five weeks, I was told that they had no idea what was happening with it and it looked like it might have to be replaced after all (but they were unsure of where/ when/ how)... At this, I decided to send another email to my friend at RYOBI. I was met with the utmost professionalism from RYOBI and they said they would stand behind their product 100%. No questions asked- I just had to say the word. In two days, I had a brand new generator sitting on my doorstep. Right out of the box, it started without issue (after adding the included oil of course) and has been running without flaw. I have used it to power a few saws for a day and also for a tailgating excursion. Running like a top.
Customer service of the caliber I received from RYOBI is almost unheard of these days. This review is a nod to a company that strives to offer good quality tools at a reasonable price and equally stand behind them as reinforcement of their integrity. I have long since ditched the bosch, dewalt, and makita cordless tools I have used in the past for the less expensive, equally performing RYOBI line. I haven't looked back and as a result of my recent customer service experience, they have a customer for life. Two thumbs up RYOBI!
January 10, 2015
Rated 5.0 out of 5.0 by ColoradoCamper I am now a happy camper
I plan to do more camping at locations not providing electrical hookups. The elevation at my house is 6,000' and my favorite sites are between 9K and 10K feet. I first tried a 2000W portable generator from a wholesale warehouse but it only started twice in more than 100 tries with the starter rope. I called the manufacturer's support number twice and was advised that 6K feet was (1st call) too high for the generator to operate and (2nd call) at the limit of its operating range, and that I'd have to get the carb re-jetted for a higher altitude (at my expense). That generator was returned to the warehouse. I did not think to look for a generator at Home Depot but spotted the Ryobi 2200W while looking for lawn mower parts. I decided to give it a try and I couldn't be happier with this purchase. It took 10 or 12 pulls to start it the first time as expected, but has started on the first or second pull every time since then, even at elevations up to 10K feet and temps as low as the high 30s on a camping trip last week. It did struggle with a 1600W coffee pot while camping (high altitude affects power output), but it handed the camper furnace and water pump while recharging the camper battery with no sweat. I like the generator's two-handle configuration and it appears to be better constructed that the first generator I tried. The Ryobi is a keeper!
September 30, 2014
Rated 5.0 out of 5.0 by Belfast Only one in the store
I needed a smaller generator than i had for an art project to fit in a certain size box. I tried the similar one from Harbor Freight. It was basic heavy and a few inches to big, with not a lot of features.
i was thinking to buy a similar one from Costco (smart tools)... But i looked this one for a awhile and bought it. Took it home , looked at all the features... This thing is a Beauty, Features Galore, well designed, with wheels and a tow handle, and dual handles .... Better than a Honda at half the price.
The genny just sipps gas ... About 6 hours on a Gallon.... best looking and handling genny i have seen in a long time...
December 11, 2014
Rated 3.0 out of 5.0 by SiJack Seeps gas
Stowed the Ryobi in the shed after its first run and came back the next day to the smell and stain on the floor from seeping gas. Found the seep between the outlet of the gas tank and the inlet to the fuel filter; the two hose spring clamps were present and positioned correctly.
After reading the reviews here, I knew to empty the gas and oil for return when I discovered the printed manual does not include the illustrations cited in the text. I was asked at least three times if I wanted to exchange the unit, but my wife noted that all of the boxed units on the aisle also smelled of gas.
A much better deal than Honda, if it only didn't seep gas from the bottom of the fuel tank.
February 14, 2015
Rated 4.0 out of 5.0 by JMonty Great tailgate option!
Went looking for a small portable generator that wouldn't irritate all the other tailgaters in our area. The best option? Honda. That's a lot of money for a generator that gets used 6-8 times a year. Came across a review of this Ryobi and decided to give it a shot. It ran all day powering a 37" TV, 2 crock pots and all our phones/accessories and never once did i hear it. And we still had gas in the tank at the end of the day. Overall very happy with the purchase. if you need a small portable quite generator give this guy a shot. i think you you'll be happy to.
September 23, 2014
Rated 5.0 out of 5.0 by xmed Reliable, quiet, solid
I bought this portable gen set after doing considerable research of online owner experiences. I had the unit shipped to my home. It arrived well factory-packed in good condition. Initial setup took about five minutes.
There is no primer bulb and the initial pulls draw in fuel for the first run. The motor started and ran smoothly after about a dozen short, light pulls. (Some credible online reviews warn against pulling the recoil cord to hard or too far!)
So far the unit has been used half a dozen times for various jobs running outdoor power equipment. It's been perfect. It starts on the first or second pull. It's quiet enough to easily talk over. The materials and assembly are solid -- no lose parts, no rattles. The telescoping pull behind handle is ingenious, and it makes carting the unit around very convenient, although the built-in wheels should be larger. Construction of the pull handle feels very light and I think it will hold up only with gentle use. The carry grab handles are solid.
This afternoon I will pick up another identical unit at the local HD, to run them in parallel. Have already sold my 7,500 watt generator, as it took up too much valuable space, and it was way too loud to use in a residential area. Two of the Ryobi units will store stacked in a corner of the shed. Nice that both together cost the same as one of the popular Honda or Yamaha gens. Recommended.
September 26, 2014
Rated 5.0 out of 5.0 by kscoggin Great for Tailgating - As Quiet As They Say
In researching generators for tailgating, the one consistent note of feedback I received was "Get a Honda or else." Honda generators were the gold standard as far as one of the major features, i.e. noise level.
I just purchased this generator with the hopes that I wouldn't be disappointed. While I knew the Hondas were the most quiet, I just couldn't justify the $1,000+ investment for a maximum six time per year use with tailgating.
I am absolutely thrilled with the Ryobi. We pulled the generator less than 100 feet away from our tailgating tent and heard absolutely NO noise. It was easy to start, and the pull handle made it very easy to transport.
September 2, 2014
Rated 3.0 out of 5.0 by Oldbiker1 Seems to meed my needs
I was looking for an alternative to paying over $1000 for a new lighter & quiet generator to use with our travel trailer to take instead of the 40 year old workhorse contractor generator I have been using. Based on reviews, both the good and the bad, I decided to give this one a try. I have found that Honda and Yamaha have their share of problems also, so I am of the mind that good prep of the generator before starting will help things along.
I read that several people had issues with oil leaks and hard starting, so let me address those. Some of the boxes appeared that they had been dropped, so I picked on that was unmarked. Being dropped could crack the crankcase and cause an oil leak, so be careful there.
I have my own method for starting a new small engine, which includes removing the spark plug, putting an ounce or so of oil into the cylinder and turn the engine over a few times without the spark plug in. On taking out the plug, I checked the gap and it was .21. The book calls for .30. If this was the case on other machines, this would account for hard starting and rough running. I have had neither problem since using the generator, and I suspect that it will run better when I replace the stock plug with an NGK or Autolite. The stock plug looks cheap, in my opinion, and cheap Chinese plugs tend to have an iron core than a copper core. Yes, I do know that NGK and Autolite have their names on plugs made in China, but they have copper cores. It makes a huge difference in spark quality.
Next, get rid of the oil that comes with it, and go get a good synthetic oil in the proper weight to use in it. Only God knows where the oil in the box came from. I will also put a little two stroke oil in with the fuel for the first couple of tanks, but a small engine run for the first time can have the cylinder walls scored until the oil gets up there to lubricate. This helps, in my opinion. Reminder that the book says never to mix oil in the gas. I'm just an old guy that does things based on experience. As far as draining and refilling with oil, it's not any more difficult than other generators I have used or not any harder than changing the oil on your typical lawnmower.
Another tip, when you are not going to use it for a while, meaning a couple of months or more, DRAIN THE FUEL AND RUN IT DRY! If you know it's going to be your last tank for a while, run it with some fuel stabilizer, but don't count on stabilizer to keep the fuel fresh for too long. I don't know how many times I have had people come to me and complain that they used a good fuel stabilizer in their stored engine. Maybe for a month or so, but with the quality of fuel we have to put up with these days, don't count on it. If you have bought the generator for an emergency, then store your fuel in a well sealed steel OSHA approved container and change that out every three months or so. It doesn't take that long to put fuel in the generator if you need it for emergency power.
After using it now for a couple of trips, I find that it meets our needs and runs everything we need it to run. It will not run the roof - top air conditioner, but then again, we didn't buy it for that. Battery charging, microwaves, coffee pots, cooking appliances of all kinds if that's your thing, all good. I put a meter on the power output and it's clean and consistent at all power levels. It starts on the second or third pull when cold, first pull when warm, just remember to turn off the auto-idle function. Otherwise, it will take you several pulls to start it. You can re-engage it after it starts, however if you are going to use a high draw appliance, such as a microwave, it's better to turn off the auto - idle function before you do. I find that it is somewhat louder than a Honda and about the same as the Yamaha of the same output for similar loads, but it's much quieter than the non-inverter style of generators with similar loads. Walk a few feet away from it and you are unaware of it.
I gave it only a 3 star rating, because with a generator with a name brand on it, you shouldn't have to re-gap the plug to get it to start and run well and have to buy a good quality oil to put in it. It would probably help to have an NGK plug from the factory. It would cost an extra buck?? I realize this is made in China for Ryobi, but if you have any pride in your name, you should show it a little better.
September 3, 2014